Business Analyst, Migration and Borders Technology Portfolio
Home Office
Apply before 11:55 pm on Monday 25th November 2024
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Digital
Information Technology
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders.
Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes.
Due to business requirements this post is available on a Full Time/Job Share/Flexible Working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
Job description
Migration and Borders Technology Portfolio (MBTP) is part of the (DDaT) Directorate in the Home Office. MBTP is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government’s most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.
A Business Analyst will receive direction from more senior business analysts on task-based delivery but will be responsible for the output. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering to the future business architecture strategy or plan. You will also be involved in supporting and informing product iteration, evolution and optimisation.
You will help to develop and enhance stakeholder relationships in order to facilitate collaboration. You will be expected to draw on expertise of more senior colleagues to help you develop technical specifications and plans.
Person specification
Your main day to day responsibilities will be:
- Developing knowledge of key Business Analysis skills (e.g. requirements, engineering, workshops facilitation, process mapping etc) and understanding of BA resources/templates/best practice guidance.
- Developing breadth and depth of understanding of a variety of project approaches and software engineering lifecycles (e.g. agile, waterfall, incremental).
- Developing techniques and knowledge around developing acceptance criteria which are scenario-based within processes that support thorough testing.
- Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
- With support, identifying service and process improvement opportunities, contributing to the implementation of proposed solutions.
- Setting up and supporting workshops to enable requirements to be identified and clarified.
- Drafting requirements/user stories as required to support the delivery of features.
- Evidence gathering to support analysis of the business needs including user feedback sent in as the product progresses through its lifecycle.
- Supporting the production of periodic performance measures to inform stakeholders and drive discussion around the required service.
Essential Skills
You’ll have a demonstrable passion for Business Analysis, with the following skills or some experience in:
- Analytical and problem-solving skills to help you assess and understand problems, break them down and devise and propose new solutions.
- Eliciting, analysing and validating subsets of business requirements before peer review from more senior business analysts, in the most appropriate and effective manner and format.
- Communicating in a variety of methods, knowledge of when to apply the appropriate method to each scenario/audience.
- Building strong relationships with a broad range of people from a varied background (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved.
- Good interpersonal skills with the ability to understand, empathise, negotiate and influence individuals and groups.
- Working as a team player contributing ideas and innovation in a flat team structure.
SFIA capability framework
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all [insert DDaT Cluster name] levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org)
We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.
SFIA levels of responsibility – Use the Levels of responsibility to understand what would be expected for each Technical Skill listed below.
SFIA Technical Skills
Strategy and Architecture
- Technical Strategy and Planning
- Consultancy (CNSL) – Level 2
Change and Transformation
- Business Change Management
- Business Situation Analysis (BUSA) – Level 3
- Business Modelling (BSMO) – Level 2
- Requirements Definition and Management (REQM) – Level 2
Development and Implementation
- User Experience
- Feasibility Assessment (FEAS) – Level 2
Relationships and Engagement
- Stakeholder Management
- Stakeholder Relationships Management (RLMT) – Level 3
Technical skills
We'll assess you against these technical skills during the selection process:
- Strategy and Architecture
- Change and Transformation
- Development and Implementation
- Relationships and Engagement
Benefits
You’ll also have access to the same benefits available to all civil servants in the Home Office:
- An in-year performance bonus scheme.
- A Civil Service pension with employer contribution rate of 28.97%, depending upon salary.
- 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
- Flexible working options to enable you to achieve the work life balance that right for you including.
- Training and development opportunities tailored to your role.
- A culture encouraging inclusion and diversity.
- Season ticket loans and rental deposit loans.
- Cycle to work and payroll giving.
- Employee discounts - including a huge number of retailers, Microsoft Home Use programme and gym membership.
- A variety of staff recognition schemes including thank you vouchers.
- Health and wellbeing initiatives including monthly mindfulness sessions.
- Staff support networks.
- Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid.
- Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
- Up to five days paid leave for volunteering.
- Study leave and support for studying for a qualification or other accredited development relevant to your role.
You can find more information at Benefits - Home Office Careers
Things you need to know
Selection process details
As part of the application process you will be asked to complete a Personal Statement (1000 words) and a CV.
Please note your personal statement should include all your relevant experience that relates to our essential skills criteria listed in the advert and role description. Use STAR format in your examples.
Further details around what this will entail are listed on the application form.
Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender. (Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected)
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism, copying, and generating of examples/ answers from internet sources including Artificial intelligence. If detected, the application may be withdrawn from the process.
Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all civil servants.
Sift Stage
The sift will be held on the Personal Statement (1000 words) and CV. Please read the Essential skills for this position carefully. We will only consider those who meet the listed requirements.
Interview Stage
Candidates shortlisted will be invited to an interview which will be Technical and Experience based questions, as detailed on the advert. Candidates will also be required to prepare and deliver a 5-minute presentation. Further details will be provided if invited to interview.
Sift and Interview dates
The sift will commence from 26th November 2024.
Interviews are expected to take place from 16th December 2024. (Subject to the Panel’s operational requirements/priorities).
Interviews will be conducted remotely via MS Teams.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
Further information
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Reserve List
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Similar Roles
Job offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.
Visa sponsorship
We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.
We often have similar roles available at different grades. If a candidate is suitable for a similar role, or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills.
This post is eligible for DDaT RRA. Successful candidates with exceptional skills and experience may apply for a Recruitment Retention Allowance. This allowance is subject to an initial review within 6 months of taking up the post and thereafter an annual review in line with departmental priorities and could be reduced or withdrawn at any time.
If you are successful in this position and choose to accept the provisional offer for this role, you will be removed from all other Home Office reserve lists at the same grade.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of acceptable ID documents.
Any move to the HMICFRS from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : AC Recruitment
- Email : ACRecruitment@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
