Head of Local Digital Delivery
Ministry of Housing, Communities and Local Government
Apply before 11:55 pm on Thursday 30th January 2025
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About the job
Job summary
Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives.
Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.
We have over 3,500 staff who are based in 20 offices across the UK.
The Head of Local Digital Delivery will join the programme’s senior leadership team which currently consists of a Head of Policy, Head of Product and Service Owners. You’ll act as a servant leader, removing blockers and assuring the delivery for a wide range of teams. You’ll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery, ensuring their vision and roadmap is aligned to the overall programme objectives. You’ll work on major products and services through all phases of an ongoing development lifecycle.
We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work.
Find out more about what it's like to work in a digital, data and technology role at MHCLG including our culture, ways of working, career progression and staff benefits. You can also read the MHCLG Digital blog to learn about the work we're doing.
Job description
As the Head of Local Digital Delivery you’ll:
- manage and develop a talented team of Delivery Managers and other roles, both Civil Servant and from third party suppliers, remove blockers and help all teams within the programme become high-performing
- own several key capability contracts, ensure the suppliers are delivering and paid on time, and that MHCLG users know how to access those contracts
- be accountable for financial planning and tracking for the programme and lead on recruitment, and key procurement activities
- collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard
- be responsible for anticipating, balancing and managing change that comes from Government priorities, policy, user research findings, data and learnings from the development process
Person specification
We will use the essential criteria below to evaluate you during the recruitment process. Make sure your CV and cover letter details how you meet the criteria.
As the Head of Local Digital Delivery you’ll:
- be able to demonstrate a high level of delivery management skills and experience, as well as the ability to lead teams of teams in a complex matrix environment
- have strong interpersonal skills, be used to managing senior stakeholders and accustomed to both adjusting programmes to, and initiating, change
- demonstrate a strong ability to deliver successfully in complex, large, uncertain, and highly visible problem spaces
- demonstrate that you can deliver through others, identify talent and potential, and successfully develop, coach and mentor individuals and teams
- be familiar with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs
- have the ability to drive delivery momentum and to solve issues and unblock problems - setting sustainable pace whilst ensuring teams are working towards delivery commitments
- have experience of commercial, supplier and dependency management. Ensuring commercial contracts and suppliers are held to account for their timeliness, value and quality
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Changing and Improving
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Selection process details
MHCLG want to bring in a diverse workforce at all levels.
Our application system is designed to remove as much bias as possible from the recruitment system – this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).
CV and Cover Letter Declaration
We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called anonymous recruitment.
Please remove references to your:
- name/title
- educational institutions
- age
- gender
- email address
- postal address
- phone number
- nationality/immigration status
You will need to merge your CV and covering letter into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter.
Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors.
At sift, through your CV and covering letter we will be assessing:
- Experience
- Technical
In your CV and covering letter, please include:
a. why you are interested in the role;
b. how you meet the essential skills and experience required
The interview will be of a blended nature consisting of the following success profiles elements:
Behaviour: Delivering at Pace, Changing and Improving, Working Together
Experience
Technical
Strength: The strength based questions will require natural responses from the candidates
In full the campaign will test the below Success Profile Elements:
Experience: Experience will be tested at sift and through interview questions which will be based around the essential skills and criteria as listed in the person specification
Technical: Technical will be tested at sift and through interview questions will be based around the essential skills and criteria as listed in the person specification
Behaviours: Delivering at Pace, Changing and Improving, Working Together
We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs:
Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.
Grade 6 salary
- The salary for this role is £64,679 - £76,608 (National).
- For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges.
Please note that the average employer pension contribution is based upon the National minimum salary for this role. Should your agreed starting salary for this role be different, the average employer pension contribution will be calculated accordingly. If you are a Secondee, this will not apply as you will remain on your home organisation’s terms and conditions.
Benefits
Transfers across the Civil Service on or after 4 October 2018:
Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.
For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack.
Geographical Location:
- Bristol
- Darlington*
- Leeds
- Manchester
- Wolverhampton
There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.
*Please note: The Darlington Economic Campus is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service. This role is based at MHCLG and we will be joined on the campus by:
- HM Treasury
- Department for International Trade
- Department for Business, Energy and Industrial Strategy
- Office for National Statistics
- Department for Education
For further information on the DEC, please take a look at the attached DEC candidate pack.
Sift and Interview dates
Sifting is envisaged to take place from Monday 27/01/2025 with interview dates to be confirmed. All interviews are currently being held remotely via videocall.
Reserve List
In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@communities.gov.uk to be removed from the reserve list.
SC (Security Check):
Important note
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check and the process can take up to 8 weeks to complete.
Please note that successful candidates will need to pass the Security Check – this requires you to have been resident in the UK for the past 5 years. Please refer to the MHCLG Notes on Security Clearance section of our Candidate Pack for further information on Security Check (SC).
Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by MHCLG Please see the Candidate Pack for further information on the Internal Fraud Database.
Candidate Pack Information
Please see attached Candidate pack for further information.
Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rules
Internal Fraud Database
The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.
For more information please see- Internal Fraud Register
Fixed Term Details
For external candidates – you will be offered a 23 month fixed term appointment with a possibility of permanency.
For existing civil servants – you will be offered a 23 month loan opportunity. Before applying for the role, you will need to seek approval from your parent department to take up a loan appointment should you be successful.
For Secondments - you will be offered a 23 month secondment opportunity. Before applying for the role, you will need to seek approval from your employer to take up a secondment opportunity should you be successful.
For MHCLG employees - you will retain your existing contract.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Digital Data Jobs
- Email : Digitaldatajobs@communities.gov.uk
Recruitment team
- Email : Digitaldatajobs@communities.gov.uk
