Digital Business Partner
Department of Health and Social Care
Apply before 11:55 pm on Sunday 2nd February 2025
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About the job
Job summary
In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.
The 48-strong DHSC Digital Transformation team works with the national health and care system to realise the benefits of digital, data and technology, to deliver better end to end services for their users and for the professionals who provide them.
We don’t manage live digital services; our role is more strategic. We partner with policy and commissioning teams to deliver user centred, design-led change, and to act as a bridge between policy and digital delivery teams. We support the Department and its arms' length bodies in a range of different ways - from providing short-term consultancy advice and digital training, to running full discoveries and alphas, and embedding team members in wider beta or live delivery teams.
We champion standards, user-centred design and accessibility in everything that we do.
Job description
As a digital business partner, you will build effective relationships across your own portfolio of DHSC policy teams and partner organisations. You will help senior stakeholders translate their needs and priorities into digital and technology pipelines and projects. You will provide early-stage digital expertise and advice, and signpost to the full range of services provided by the wider digital transformation team – specialist advice, delivery, training and assurance. You will support stakeholders through their digital journey and help them deliver excellent outcomes and services.
This is a fantastic opportunity to help the current head of digital business partnering to build this new function, and to do that within a supportive, friendly digital team. You might be a specialist in one area looking for a new challenge, or an excellent communicator with a working knowledge of digital in government. We’re looking for rounded, talented individuals who can engage with stakeholders at all levels, communicate technical concepts clearly, and build relationships.
Responsibilities
- Build strong and effective relationships with stakeholders in DHSC and/or relevant ALBs;
- Keep DT fully up to speed on opportunities to promote Digital ways of working via regular team meetings and reports;
- Engagement with a defined portfolio of DT customers at all levels to ensure understanding of their current needs and aspirations;
- Work closely with relevant policy teams and/or ALBs to identify and promote opportunities for the adoption of Digital ways of working, acting as the bridge between DT and ALB or policy teams;
- Provide tailored support to policy teams and/or ALBs seeking to work with DT or to procure Digital suppliers;
- As a member of the DT team, work across the DHSC and ALB network to maximise opportunities for knowledge-sharing and Digital collaboration, to increase the impact of DT’s work;
- Ensure timely and accurate reporting on project and sector developments in your portfolio, working with colleagues in other portfolios and the wider DT team to identify barriers to success and opportunities for productive intervention and/or support;
Person specification
Essential skills and experience required for the role
- Experience of working in or supporting a digital or technology environment;
- Excellent verbal and written communication skills;
- Excellent interpersonal skills and comfortable dealing with senior stakeholders;
- Some experience in stakeholder relationship management;
- Strong organisational skills, ability to set and meet own priorities and manage own workload independently.
Desirable, skills and experience
- 2+ years of relevant experience;
- Knowledge and understanding of the public sector;
- Experience of business partnering, relationship management or digital portfolio management;
- Some knowledge of the health and care system would be helpful but is not essential.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Leadership
- Working Together
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
- Digital Technical Skill - Knowledge of standards and ability to communicate technical concepts clearly
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Selection process details
Applications will be sifted on CV, Statement of Suitability and Lead Behaviour Communicating and Influencing.
Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert.
Please use your personal statement to demonstrate your suitability for the role and how you meet the essential skills and experience in no more than 1000 words.
An initial sift based on CV and statement of suitability may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
At interview candidates will be assessed on behaviours and technical skills.
Candidates will be assessed on below technical skills, this assessment will consist of a short practical task just prior to the interview slot, and then to present verbally for 5 minutes at the start of the interview.
- Knowledge of Digital standards and ability to communicate technical concepts clearly
Sift and Interview dates
Applications will be sifted W/C: 0/02/2025
Interview date: W/C 24/02/2025
Interview location: Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Further details and interview slots will be released to candidates who are successful at sift.
Further Information
To find out more about working in the department please visit our page on the Civil Service careers website https://www.civil-service-careers.gov.uk/departments/working-for-the-department-of-health-social-care/ and to find out more information on how to apply visit the Civil Service careers website https://www.civil-service-careers.gov.uk/how-to-apply/
Applicants who are appointable but were not successful in appointment to this vacancy, may be held on a reserve list for up to 12 months, and contacted if similar vacancies become available.
Please be aware that some travel may be required across the DHSC estate.
Please note that applicants will require BPSS clearance.
Your normal place of work will be your contractual primary workplace, usually either London or Leeds. Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration, and enhancing team working, learning, and support.
You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate.
Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need.
There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme 2023-2024. Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements.’
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via DHSCrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Terms and Conditions
Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
New Entrants to the Civil Service
New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:
- Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
- Privilege Leave: 1 day - for the King’s birthday
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
- Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
- Probation: 6 month probation period
Existing Civil Service staff transferring from another Government department, on either level transfer or promotion
All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above).
Existing DHSC staff, appointed on promotion
If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : digital.recruitment@dhsc.gov.uk
- Email : digital.recruitment@dhsc.gov.uk
Recruitment team
- Email : dhscrecruitment.grs@cabinetoffice.gov.uk
