Fees & Payments Manager
Department for Environment, Food and Rural Affairs
Apply before 11:55 pm on Monday 9th December 2024
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About the job
Job summary
DEFRA are currently establishing the Scheme Administrator (SA) for the packaging Extended Producer Responsibility (pEPR) Scheme and require a Fees and Payments Manager.
The successful candidate will support the Head of Fees & Payments Calculator Service in establishing and managing the infrastructure required to provide the right outcomes for the Service.
The new UK pEPR scheme will launch in 2024 and its administrator will bring together talented individuals who are passionate about recycling and the environment. It will transform our current linear economic model of ‘take, make, use, throw’ into a circular economy. In a circular economy, resources will be kept in use as long as possible, maximising the value gained; resources will be used more efficiently; and waste will be minimised, and so will the impacts that inefficient resource use has on our environment and society.
Interested in hearing more about the Scheme Administrator, what work we have done so far and how it will contribute to a circular economy
We are hosting a Webinar for you to join to find out more!
This online session will be held on MS Teams and is designed to provide you with further details about the Scheme Administrator and how it will evolve going forward.
Whether you are considering applying for one of our vacant posts or simply interested in learning more, this is a great opportunity to get a detailed information and ask any questions you may have.
The session will be held on Thursday 5th December at 2pm, please email RWPeopleTeam@defra.gov.uk to receive an invite.
If you are unable to join or have missed the event, a summary of the key points will be available from the same address following the session.
Job description
Reporting to the Fees & Payments Lead for the Expended Producer Responsibility for Packaging Scheme Administrator, the Fees & Payments Manager will work within the Fees & Payments Team to develop and maintain an analytical and operational framework for the Scheme. The role will spread across 3 key areas:
- Ownership of the analytical models and tools to calculate Local Authorities payments and producers fees;
- Ownership of the Fees and Payment functionalities, including interoperability of the different models and tools, and interaction with other Scheme Administrator functions;
- Ownership of stakeholder interactions as they relate to the Fees and Payment framework.
As part of this role, the post-holder will be expected to ensure the right level of inclusion with other Scheme Administrator team, taking ownership for specific workstreams where relevant to Fees and Payments. This includes:
- Scheme Administrator stakeholder and Relationship Management functions, for instance using SA stakeholder management frameworks and support resolution of queries and complaints;
- Scheme Administrator Governance and strategic functions, for instance to ensure that the analytical tools deliver against agreed strategic outcomes;
- Scheme Administrator quality and auditing functions, including to provide the right level of assurance that they analytical models and tools are of sufficient analytical quality.
Key Responsibilities
- Lead the development and maintaining of a set of analytical tools, ensuring that work is delivered in line with the crucial timelines project plan and to the right quality
- Engage with scheme users such as local authorities and obligated producers, participating in engagement sessions to help prepare businesses for Go Live in line with the analytical framework
- Develop the Fees & Payments analytical framework to embed the strategic priorities of the Scheme Administrator and support the delivery of Expended Producer Responsibility for Packaging objectives and functions provided from the organisation in its underpinning legislation
- Identify, characterise and find a route to solving cross-cutting issues that pose a threat to delivering the Fees and Payments analytical framework on time and to the required standard
- Collaborate effectively with teams across the Scheme Administrator on cross cutting issues pertaining to Fees & Payments, in particular policy and relationship management
- Support team members to respond effectively to complex queries/complaints regarding fees and payments calculations, communicating technical information in a concise and easily understandable way
- Coach and mentor junior team members sharing best practice and demonstrating effective technical information, sharing your modelling and data analysis expertise
- Collaborate with Scheme Management Office to ensure control framework is able to address any operability risk or issues involving the Fees and Payment Calculator Analytical Framework and escalate/resolve for appropriate resolution
Person specification
The essential criteria for this role is:
- An experienced team leader with the ability to take full ownership for their area of work, and coach, mentor and motivate team members to deliver on time
- A highly effective communicator with the ability to present complex issues to a diverse set of audiences, particularly in the context of business readiness
- An analytically minded individual, able to translate strategic objectives into numerical modelling and Research & Development design requirements, and able to clearly articulate options to stakeholders during the development process
- Ability to identify blockers to progress by investigating, and explore process and issues in details, including by challenging others’ perception where necessary
- Ability to prioritise and characterise issues effectively, and design and implement plans for resolution
- Diplomacy and an ability to work effectively across teams
- Strong written and verbal communication skills, able to distil complete information into concise, readable summaries
- Experience working in or with the recycling, packaging and producer sectors would be an advantage
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Seeing the Big Picture
- Communicating and Influencing
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Selection process details
Application Process
As part of the application process, you are asked to complete a 250-word Personal Statement and send a tailored CV.
For the Personal Statement, you should use 250 words to explain how your skills and experience make you suitable for the role. Please refer to the person specification, as detailed in the job advert.
You will also be required to write 250 words on each of the following behaviours:
- Leadership
- Making Effective Decisions
- Seeing the Big Picture
- Communicating and Influencing
Should a large number of applications be received, an initial sift may be conducted using the Personal Statement.
Sift and interview dates to be confirmed.
Interview
If successful at application stage, you will be invited to interview via MS Teams.
You will need to do a presentation at the interview (further details will be provided closer to the time) and you will also be asked 4 behaviour questions.
Location
As part of the pre-employment process for this post, successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. The agreed contractual workplace is then the substantive and permanent place of work for the successful candidate(s)
Where the location is ‘National’ the successful appointee should discuss and agree an appropriate contractual location in line with both Defra’s location policy and site capacity, prior to proceeding with pre-employment processes.
Successful applicants currently employed by the hiring Defra organisation for this post may choose to remain in their current contractual location or may choose to change contractual location to one of those listed above. This should be discussed and agreed prior to proceeding with pre-employment processes.
The agreed amount of time spent at a workplace for this post will reflect the requirement for Civil Servants to spend at least 60% of their working time in an organisation workplace with the option to work the remaining time flexibly from home. Working time spent at a workplace may include time spent at other organisational locations including field-based operational locations, together with supplier, customer or partner locations. This is a non-contractual agreement which is consistent with common Civil Service expectations.
Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee.
The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.
Defra includes the core department, APHA, RPA, Cefas and VMD.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Merit Lists
Where more than one location is advertised, candidates will be posted in merit order by location. You will be asked to state your location preference on your application.
Salary
New entrants to the Civil Service are expected to start on the minimum of the pay band. The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.
Visa Sponsorship Statement
Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Criminal Record Check
If successful and transferring from another Government Department, a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via defrarecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Internal Fraud Database Check
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
NSV
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Higher Security Clearance
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.
All of these posts require the successful candidate to hold basic security clearance. Candidates posted to London may be subject to a higher level of clearance because of the security requirements for that location. Job offers to these posts are made on the basis of merit. Security vetting will only take place after the receipt of a job offer.
Childcare Vouchers
Any move to Defra from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Bola Nathan
- Email : RWPeopleTeam@defra.gov.uk
Recruitment team
- Email : defrarecruitment.grs@cabinetoffice.gov.uk
Further information
Government Recruitment Services via email: defrarecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/ to visit Civil Service Commission.
