Market Surveillance Unit (MSU) Investigator

Driver and Vehicle Standards Agency

Apply before 11:55 pm on Tuesday 29th October 2024

 

Details

Reference number

372981

Salary

£32,603
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

Strategy, Policy, Digital and Technology

Type of role

Investigation

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea

Job summary

Do you  have experience in planning, dealing with and managing criminal investigations, with the ability to extract accurate information from investigating and using your exceptional attention to detail to achieve your objective?

Can you express yourself effectively and have strong written and verbal communication skills?

If so, we are looking to recruit a Market Surveillance Unit Investigator to join us at the Driver and Vehicle Standards Agency (DVSA) and we’d love to hear from you!

Job description

The Market Surveillance Unit Investigator will be responsible for the implementation of automotive Market Surveillance and Investigative Casework, as part of a team working on ensuring that automotive products available for sale meet the necessary safety and environmental standards.

The role holder will ensure the delivery of effective, timely, business and customer focused investigations, with specific responsibility for understanding and implementing criminal sanctions.  

The role holder is responsible for identifying innovative ways to prevent non-compliance in the industry, identifying potential risks and educating the automotive industry. 

Responsibilities include, but are not limited to; 

  • Undertake and lead on your own cases and investigations, with responsibility for checking products (vehicles and components) placed on the UK automotive market comply with the relevant regulations and Environmental and Safety standards to which they were approved.
  • Responsible for interpretation of legislation, with the ability to conduct criminal investigations.
  • Interviewing relevant parties, collecting and analysing evidence and appearing in court as a witness – in line with legal procedures.
  • Work closely with MSU Engineers to gain technical support into MSU investigations.
  • Develop new ways of working to identify unlawful activities as prioritised for the MSU – working with other stakeholders as necessary to create and document approaches.
  • Work with DVSA enforcement teams to deliver work – including the investigations team, prosecution legal services and mainstream enforcement teams – to ensure coordination in what we do, to benefit from expertise and maximise our overall effectiveness.
  • Liaise with relevant internal and external departments to ensure that internal and external customer needs are met and that these requirements are fully communicated throughout the business.

For more information about the role and responsibilities please refer to the Candidate pack (attached).

Person specification

We are looking for an individual with the following:

  • Experience in planning, dealing with and managing criminal investigations, with the ability to extract accurate information from investigating and using your exceptional attention to detail to achieve your objective. 
  • Proven experience of the Police & Criminal Evidence Act (PACE) Regulation of Investigatory Powers Act 2000 (RIPA), and Criminal Procedure & Investigations Act (CPIA).
  • Experience in adversity, with the ability to deal with occasional confrontational situations.
  • You can express yourself effectively and have exceptional written and verbal communication skills. You are resilient and flexible and enjoy working in a demanding role.
  • Excellent organisational and people skills, someone who takes responsibility and ensures all procedures are followed.

    Additional Information

    This role can be based in BirminghamLeedsSwansea, Nottingham, Bristol, or Newcastle. Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

    This role requires frequent travel and overnight stays across the UK (largely for the purpose of carrying out investigations) and therefore you will be required to hold a full valid UK driving licence. 

    Development Opportunities 

    • Hold, or be prepared to work towards, Advanced Professional Certificate in Investigative Practice (APCIP) – BTEC Level 7

    About Us

    The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

     

    We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

    We’re working hard to:  

    • make roads safer.
    • improve services for our customers.
    • make road transport greener and healthier.
    • harness the potential of technology and data.
    • grow and level up the economy.

    We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. 

    We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+. 
     
    To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.
     

    Behaviours

    We'll assess you against these behaviours during the selection process:

    • Making Effective Decisions
    • Working Together
    • Changing and Improving
    • Delivering at Pace

    We only ask for evidence of these behaviours on your application form:

    • Making Effective Decisions
    Alongside your salary of £32,603, Driver and Vehicle Standards Agency contributes £9,445 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
    • An environment with flexible working options where we encourage a great work-life balance.
    • Exceptional pension with an employer contribution of an average of 27%.
    • Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
    • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday. 
    • Latest IT and Tech devices. 
    • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
    • Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
    • Wide range of discounts schemes on high street names.
    • Employee assistance program for health and wellbeing. 
    • Cycle to work scheme and Gym membership offers.
    • For more information see visit our careers page.

     

    Selection process details

    This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

    How to Apply  

    As part of the application process you will be asked to provide a CV and Personal Statement. Further details around what this will entail are listed on the application form.

    For your Personal Statement, please provide detailed evidence of the following:

    • Experience in planning, dealing with and managing criminal investigations, with the ability to extract accurate information from investigating and using your exceptional attention to detail to achieve your objective.
    • Proven experience of the Police & Criminal Evidence Act (PACE) Regulation of Investigatory Powers Act 2000 (RIPA), and Criminal Procedure & Investigations Act (CPIA).
    • Experience in adversity, with the ability to deal with occasional confrontational situations.
    • Excellent organisational and people skillssomeone who takes responsibility and ensures all procedures are followed. 

    Your Personal Statement will be limited to a maximum of 1000 words.

    Additionally, as part of your application you will be required to give an example of when you have demonstrated the following Behaviour:

    • Making Effective Decisions.

    The selection process will be designed specifically for the role. As a result, your assessment will include:

    • an interview

    The sift is due to take place from the 30th October 2024.

    Interviews are likely to be held from week commencing 18th November 2024.

    This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

    We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.

    If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.

    You’re encouraged to become familiar with the candidate pack as you may be assessed against any of the criteria recorded within.

    The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.

    This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

    You can read more about Success Profiles here.

    Reasonable Adjustments

    As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

    Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

    If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

    Document Accessibility

    If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

    This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

    Further Information

    For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

    Pre-employment Checking

    Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

    A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.



    Feedback will only be provided if you attend an interview or assessment.

    Security

    Successful candidates must undergo a criminal record check.
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    Nationality requirements

    This job is broadly open to the following groups:

    • UK nationals
    • nationals of the Republic of Ireland
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
    • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
    • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
    Further information on nationality requirements (opens in a new window)

    Working for the Civil Service

    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

    Diversity and Inclusion

    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
    This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
    The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
    Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

    Contact point for applicants

    Job contact :

    • Name : Neil Vosper
    • Email : neil.vosper@dvsa.gov.uk

    Recruitment team

    • Email : dftrecruitment.grs@cabinetoffice.gov.uk

    Further information

    If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
    If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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