Senior Infrastructure Engineer – Networking - £44,825 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency
Apply before 11:55 pm on Sunday 1st December 2024
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About the job
Job summary
We have an exciting opportunity for a Senior Infrastructure Engineer – Networking in our Digital and Technology Group (DTG).
This is a full-time opportunity, on a permanent basis. Please be aware that these roles can only be worked in the UK and not overseas. We are currently operating a hybrid way of working, with a minimum of 40% of contracted hours working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. This may rise to 60% during the year. Attendance on site is driven by business needs so depending on the nature of the role, some roles will need to be on site more regularly. You will also be required to participate in the IT Operations and Security on-call rota on a periodic basis.
** A Digital Allowance of up to £10,000 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may chance on an annual basis.
Who are we?
If you have had a COVID-19 vaccine or have ever taken a medicine, or used a medical device, then you have already come into contact with the Medicines and Healthcare products Regulatory Agency. Our vision, One Agency - Delivering for Patients, underpins all that we do as we set out on an ambitious roadmap for change to become a truly world-leading, enabling regulator that protects public health through excellence in regulation and science. The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public.
The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency.
Job description
What’s the role?
The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency.
The Senior Infrastructure Engineer - Networking will play a key role in managing and delivering network projects and BAU tasks, with a particular focus on the edge of the network, such as campus environments. This role is essential in ensuring the stability, performance, and security of the network edge as the MHRA undergoes a significant overhaul of its IT infrastructure, including the deployment of new equipment.
The successful candidate will provide advanced expertise in network edge technologies, working closely with both senior and junior engineers to ensure smooth operations and continuous improvement. You will act as an escalation point for more complex network edge issues, providing guidance and troubleshooting support to junior engineers when required. The role also involves working collaboratively with other teams to align network edge initiatives with the overall IT strategy.
You will lead and manage the successful execution of network edge projects, ensuring that they are delivered on time, within scope, and aligned with the MHRA’s IT strategy and serve as the main escalation point for junior network engineers, providing advanced troubleshooting and technical expertise in resolving complex edge network issues, ensuring high-quality resolutions that prevent future incidents.
You will take ownership of the overall stability, performance, and security of the network edge, which includes managing campus LAN/WAN, Wi-Fi and telephony and implement and maintain robust security protocols to safeguard network edge devices, ensuring compliance with security policies and regulatory requirements.
Person specification
The successful candidate will have experience in leading network-related projects, including equipment rollouts, upgrades, and troubleshooting complex network issues and have strong technical expertise in network edge technologies, including LAN/WAN, Wi-Fi, and network security.
You should have a track record of identifying deeper underlying problems and opportunities and anticipating problems before they occur and be familiar with network troubleshooting and maintenance, including experience in configuring and managing network devices.
You will be a strong and capable communicator, able to explain technical concepts to a wide range of audiences and you will be able to work on multiple projects and initiatives simultaneously, delivering a pace and prioritising as required.
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
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Benefits
- Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
- Privilege Leave: 1 day
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
- Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
- Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
- Flexible working to ensure staff maintain a healthy work-life balance
- Interest free season ticket loan or bike loan
- Employee Assistance Services and access to the Civil Service Benevolent Fund
- Eligibility to join the Civil Service Motoring Association (CSMA)
- Variety of staff and Civil Service clubs
- On-going learning and development
Things you need to know
Selection process details
We use the Civil Service Success Profiles to assess our candidates, find out more here.
Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Please complete the ‘Work Experience’ section of the application fully, providing details of your previous roles, clearly describing your achievements and key responsibilities.
Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths criteria, marked with ‘I’ in the person specification.
In the instance that we receive a high number of applications, we will hold an initial sift based on the Experience criteria.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the answers provided - ensure you have read these thoroughly and allow sufficient time. You can view the criteria for this role in the job description.
Use of AI in Applications
Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk
Closing Date: 1 December 2024
Shortlisting: 2 – 4 December 2024
Interview Date: 16 – 18 December 2024
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.
In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepa@mhra.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk
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Contact point for applicants
Job contact :
- Name : The Recruitment Team
- Email : careers@mhra.gov.uk
Recruitment team
- Email : careers@mhra.gov.uk
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