Senior Product Manager (Ref:92200)
Ministry of Justice
Apply before 11:55 pm on Sunday 24th November 2024
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About the job
Job summary
Job description
Senior Product Manager
Location: National
Closing Date: 24th November 2024
Interviews: w/c 9th December 2024
Grade: Grade 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £61,201 - £69,338 (which may include an allowance of up to £3,747)
National: £56,532 - £64,048 (which may include an allowance of up to £2,517)
Working pattern: Full-time/Part-time/Flexible
Contract Type: Permanent
Vacancy number: 92200
*We offer a hybrid working model, allowing for a balance between remote work and 2 days spent in your local office. Office locations can be found ON THIS MAP
There may be an expectation to attend some management and team meetings in person.
The Role
We’re recruiting for a Senior Product Manager here at Justice Digital, to be part of our warm and collaborative Probation Digital team.
In Probation Digital we are working to create a world class digital-first probation service that drives down reoffending. We are working hard to solve challenges at the heart of our justice system with a probation service that is under increasing pressure. Our aim is to deliver simpler, better, faster digital services to help frontline staff and people on probation, and we’re looking for someone who can help deliver great outcomes through digital products. Watch here to learn more about the exciting agenda for Probation Digital.
This role aligns against the Senior Product Manager role from the Government Digital and Data Framework.
SPMs in MoJ are responsible for overseeing the quality/value delivery of several products (or exceptionally, one complex product) i.e. they take responsibility for the end-to-end, cross-platform user experience of multiple products. This will be for the duration of the product lifecycle from discovery, through development, delivery, continuous improvement and to product retirement.
SPMs also lead and manage people. They ensure that all of the PMs under their leadership are supported, coached, developed and managed and so that they can reach their full potential.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities
The SPM has deep knowledge of Product Management techniques and is developing expert skills. Is experienced in overseeing multiple products and has a proven track record of managing products through the different stages of the product life cycle (products taken to beta/live). Ensuring quality/value of the work of Product Managers and the rest of the delivery team.
Leading the assurance of scope, providing direction to meet user needs for multiple products & channels, aligned with strategy. Champions the user needs with senior stakeholders, influencing and challenging Policy in relation to changes within the Product/service, to enable user requirements to be met.
Being an active and visible leader, ensuring the scope and direction of the development and continual improvement of several products aligns with strategies (eg Govt, business etc) in delivery, acting as the escalation point (when needed), taking action to resolve any issues that delay delivery.
Being an active and visible leader, supporting the PMs and working with the Lead PM in defining product strategy for all of their products, actively influencing and challenging strategy & stakeholders to enable user needs to be met.
Leading by example, actively promoting and engaging in self-development; coaching and mentoring their product people and investing in their development to ensure they reach their full potential.
Collaborating & partnering within the PM community, wider delivery team & MoJ colleagues, bringing them into the product vision, leveraging existing relationships to best effect; presenting difficult decisions/scenarios for decisions. Interacts with x-Gov product activity.
Defining user journeys (where relevant) and the direction of user research, translating relevant findings with the team and sharing insight with the Product community.
Ensuring that all products meet policy intent, acting as an advocate for the digital transformation of services and influencing policy change, within and outside of MoJ. Know the political landscape so you can answer questions/know what is needed.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
Agile working - Coaching and leading teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project. You can think of new and innovative ways of working to achieve the right outcomes (expert)
Lifecycle perspective - Understanding of the different phases of the product lifecycle and the impact this has on product strategy (practitioner)
Problem ownership - You can anticipate problems and defend against them at the right time, understand how the problem fits into the larger picture, articulate the problem and help others to do so and build problem-solving capabilities in others (expert)
Product ownership - The core tactical skills of product management, capturing user needs to inform decision-making and prioritisation, and translate them into outcomes (expert)
Strategic ownership - Developing and maintaining an understanding of economic, social, political, environmental and technological developments to ensure activity is relevant. Ensure plans and activities in your area of work reflect wider strategic priorities and communicate effectively with senior leaders to influence future strategies (practitioner)
User focus - User-centred design is at the heart of our work. You’re able to collaborate with user researchers and can sell or represent users internally; understand the difference between user needs and desires of the user; able to champion user research to focus on totality of all users (expert)
Working within constraints - You can influence, challenge and coach and anticipate how constraints might change and know where to challenge or remove constraints (practitioner)
Developing self and others - Focusing on continuous learning and development for self, others and the organisation as a whole
Willingness to be assessed against the requirements for BPSS clearance
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Person specification
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
How to Apply
Candidates must submit CV + Cover Letter (500 words max) which describes how you meet the requirements set out in the Person Specification above.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Seeing the Big Picture
Making effective decisions
Communicating and influencing
Working together
Developing self and others
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1.5-hour panel interview, which may include a task, held via video conference.
Should we receive a high volume of applications, a pre-sift based on ‘User focus’ and ‘Agile working’ will be conducted before the sift.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
