Corporate Services Modernisation – Senior Business Analyst

Ministry of Defence

Apply before 11:55 pm on Tuesday 19th November 2024

 
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Details

Reference number

375531

Salary

£43,080
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

MOD - Head Office & Corporate Services - Enterprise Architecture & Technical Delivery Team

Type of role

Digital

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

This role may be based in:
Tomlinson House, Norcross, Thornton-Cleveleys, Blackpool, Lancashire; or
Abbeywood North, New Rd, Stoke Gifford, Bristol BS34 8QW; or
Centurion Building, Grange Road, Gosport Hants PO13 9XA
The Ministry of Defence (MOD) supports hybrid working with regular attendance expected in the office. There is currently an expectation that staff will attend the office at least 60% of their time on average. Requests for flexible working arrangements and job share are welcome.

Job summary

Job summary

Are you ready to shape how the Ministry of Defence (MOD) is designed and is operated, directly enabling the defence of the UK? The MOD is seeking exceptional and experienced professionals for one of MOD’s top strategic priorities, Corporate Services Modernisation.

Corporate Services are critically important for the 250,000 people working across Defence to do their day-to-day jobs. For example, every time the department procures military equipment, personnel receive their monthly pay or request their vacation, they are using Corporate Services. As part of the wider government Shared Services Strategy, MOD has established the Corporate Services Modernisation (CSM) portfolio to drive Human Resources, Commercial and Finance policy, process, organisational, data and systems transformation. More information on the Shared Services agenda can be found through this link: A Shared Services Strategy for Government - GOV.UK (www.gov.uk).

Our ambition is to revolutionise MOD corporate services to:

  • Improve the user experience by simplifying our policies and processes, providing easier and better interfaces to systems and self-service and; making services more responsive and providing easy access to help.
  • Deliver better data driven decision making by introducing and fully exploiting the latest Oracle Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP) and Human Capital Management (HCM) technology​; improving visibility, accuracy and accessibility of management information across defence​; and, using integrated data analytics and Artificial Intelligence (AI) to inform decision making​.
  • Improve Productivity and Efficiency by automating transactional processes ​; expanding and improving MOD’s shared service centre operations; and, reducing MOD’s overall corporate services spend to maximise our reinvestment into the front-line.

This position is advertised at 37 hours per week. 

Job description

CSM Senior Business Analysts are accountable to the CSM Lead Business Architect for the Planning and Delivery of the Business Analysis activities to support the Portfolio and it’s Programmes - Defence Human Resources Systems (Def HRS) and Finance and Commercial Journey to Cloud (J2C).

Role Specific Responsibilities

Plan and deliver business analysis activities required to support a defined portfolio of change:

  • Lead in engagement with senior stakeholders to understand, identify and analyse user and business needs.
  • Support the development of robust business cases by helping to identify and analyse potential benefits, options for achieving those benefits and associated business risks.
  • Ensure business and stakeholder requirements are understood through common requirement elicitation techniques.
  • Understand, map and document complex business processes and services to defined standards. Drive the analysis of information and processes to support the Adopt Not Adapt Principle.
  • Assess the impact of changes on the organisation, people and processes.
  • Work with Technical Architects to identify and select appropriate solutions based on requirements. Ensuring solutions are fit for purpose and aligned with the Portfolio vision and strategy.
  • Work with Programme Teams to support design and delivery throughout planning, implementation and testing, ensuring business readiness criteria are met.

Contribute to a culture of continuous improvement for ways of working:

  • Work collaboratively with colleagues across Def HRS, J2C, Defence Business Services and Head Office to achieve common goals.
  • Promote and ensure the use of appropriate Business Analysis techniques, methodologies and tools.
  • Lead in the investigation of business challenges, problems and opportunities, considering all perspectives and making recommendations for resolutions.

Person specification

The successful candidate(s) will have strong oral and written communication and workshop facilitation skills. They will demonstrate a strong Business Analysis background with extensive experience of using standard tools and techniques.

They will hold a BCS Diploma in Business Analysis (or similar) or have a willingness to study towards this.

An understanding of MOD’s Corporate Service (HR, Finance, Commercial) processes, structures and systems or Corporate Service arrangements of similar complexity in the wider public or private sectors would be advantageous.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Making Effective Decisions
  • Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

  • Digital, Data and Technology (DDaT) Framework: Business Analysis: Business Modelling - Practitioner
Alongside your salary of £43,080, Ministry of Defence contributes £12,480 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%

The post does not offer relocation expenses. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

Please Note: Expenses incurred for travel to interviews will not be reimbursed. 

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.  

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.  

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. 

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

At sift, you will be assessed against the following Success Profiles Behaviours/Experience/Technical skills:

  • Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.  
  • Candidates will be required to provide a statement of suitability. (750 Word count)
  • Technical: Digital, Data and Technology (DDaT) Framework: Business Modelling - Practitioner

At interview, you will be assessed against the following Success Profiles Behaviours/Technical Skills:

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk . 

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa.  It is therefore NOT open to applications from those who will require sponsorship under the points based system. 

  Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Danni Hurst
  • Email : danielle.hurst442@mod.gov.uk

Recruitment team

  • Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email:
info@csc.gov.uk.

Attachments

Candidate Information updated Opens in new window (docx, 31kB)
EXTERNAL PACK Opens in new window (pdf, 1562kB)

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