Disclosure Senior Manager
Department of Health and Social Care
Apply before 11:55 pm on Wednesday 20th November 2024
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About the job
Job summary
In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.
The Departmental Records Office (DRO) are custodians and managers of the history of the Department of Health and Social Care and more than 200 former healthcare organisations through the records they have created. We are responsible for ensuring that DHSC delivers on our obligations to manage records against the Code of Practice issued under Section 46 of the Freedom of Information Act (2000) and the Public Records Act (1958). The DRO ensures DHSC meets its legal and public accountability obligations through enabling the creation, curation and exploitation of its corporate record.
Job description
The Disclosure Senior Manager will be the dedicated discovery and disclosure specialist for the department. They will take ownership of and manage projects including litigation and arbitration matters, information access requests, statutory, regulatory, and corporate investigations from initial scope through to conclusion.
The successful applicant will develop and maintain clear methodology, process, and documentation as well as mechanisms to efficiently capture and analyse performance metrics.
Technically experienced, the successful candidate will be able to communicate complex technical concepts in clear terms for consumption by non-technical professions including policy areas and legal counsel.
The successful candidate will demonstrate confident and enthusiastic communications skills, able to support and develop their own team members and build relationships at all levels of the organisation.
This role requires an aptitude for problem solving; the successful candidate will be self-motivated, able to use their initiative to prioritise and collaborate ensuring proactive and professional communication throughout.
Person specification
- Manage the key components of the organisation’s portfolio of Discovery services, including development of strategy, planning, and execution.
- Deliver technical and non-technical guidance services for legal and non-legal stakeholders, covering the various stages of the discovery and disclosure process, including identification, preservation, collection, processing, analysis and review.
- Ensure compliance with legal and ethical guidelines in relation to eDiscovery.
- Develop and deliver training and awareness sessions to internal and external stakeholders.
- Develop long-term relationships across a network of existing and potential partners to maximise development opportunities.
- Develop and maintain mechanisms to efficiently capture and analyse performance metrics.
- Stay abreast of industry trends, emerging technologies, and changes in regulations that may impact eDiscovery and eDisclosure services.
- Line management and support of team members.
Essential skills and experience
- Technical proficiency with eDiscovery software and tools for the Microsoft environment
- A strong understanding of eDisclosure and litigation support
- Experience managing complex and high profile projects
- Expert written and verbal communication skills
- Proven ability to convey technical information in simple to understand language
- Detail-oriented with a commitment to high-quality work
- Problem-solving abilities
Desirable skills and experience
- Experience of working in a legal setting
- Experience with eDisclosure platforms and technologies
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Your normal place of work will be your contractual primary workplace, either London, Leeds, or Burnley. Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration, and enhancing team working, learning, and support.
You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate.
Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need.
There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme 2023-2024. Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements.
Things you need to know
Selection process details
Sift and interview dates to be confirmed.
Further details and interview slots will be released to candidates who are successful at sift.
Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
An initial sift based on personal statement may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘Key skills and experience required for the role’ section of the advert.
Please use your personal statement to (in no more than 1000 words) outline how you meet the key skills and experience required for the role as set out in the job advert.
At interview, candidates will be assessed on behaviours, strengths and experience.
Candidates will be asked to give a presentation which will assess your experience and how you meet the key skills and experience required for the role. Details of the presentation question will be issued to candidates with the release of the sift scores.
To find out more about working in the department, please visit our page on the Civil Service Careers website: https://www.civil-service-careers.gov.uk/departments/working-for-the-department-of-health-social-care/ To find out more information on how to apply, visit the Civil Service Careers website: https://www.civil-service-careers.gov.uk/how-to-apply/
Please be aware that some travel may be required across the DHSC estate.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Please note that applicants will require SC clearance. For SC clearance, candidates must have been a resident in the UK for the past 5 years.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Terms and Conditions
Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
New Entrants to the Civil Service
New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:
- Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
- Privilege Leave: 1 day - for the King’s birthday
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
- Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
- Probation: 6 month probation period
Existing Civil Service staff transferring from another Government department, on either level transfer or promotion
All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above).
Existing DHSC staff, appointed on promotion
If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Rob Littler
- Email : Rob.Littler@dhsc.gov.uk
Recruitment team
- Email : dhscrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/
