Content and Channels Manager

Care Quality Commission

Apply before 11:55 pm on Sunday 13th October 2024

 
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Details

Reference number

372095

Salary

£52,737
£52,737 (National Framework) or £58,139 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £553 per annum for those working from home. For part time roles – please note this will be pro rata.

Job grade

Grade 7

Contract type

Permanent

Type of role

Press Relations

Working pattern

Flexible working, Full-time, Homeworking, Job share

Number of jobs available

1

Contents

Remote working (anywhere in the UK)

Job summary

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind?  For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. 

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.  We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. 

If you would like to help us, make a positive impact to health and social care within England, then read on.

Job description

In this role, you will lead the organisation’s content design and social media team and act as the lead for its most used service – our public website.

This is a fast-paced, wide-ranging and rewarding job. You will have the opportunity to lead a friendly team of committed colleagues and deliver crucial information to millions of users. You will champion clarity, brevity, accessibility and simplicity in all our content.


You will work closely with colleagues from Policy, Engagement and Technology to make sure we deliver against our objectives.

Person specification

A team player and effective leader, you will be comfortable juggling the demands of multiple projects and delivering both strategic and tactical solutions.
You will be passionate about making our content and services easier to access, understand and use for everyone who needs them.
You will have excellent content skills and a strong understanding of digital channels. You will be comfortable using analytics and user research evidence to inform design decisions.
Your health and wellbeing are important to us and are supported through our benefits scheme:  

- 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays  
- NHS pension scheme, with around a 14% employer contribution  
- Free employee assistance service 24 hours a day  
- Discounts to supermarkets, high street stores, electronics and fleet cars  
- Discounted gym vouchers  
- Cycle to work scheme  
- Internal reward scheme where you could earn yourself a voucher or two!  
- Equipment for homeworking  

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.  

We want to support you to succeed and be your very best with opportunities for training and development, along with the support of experienced managers and mentors. 

Selection process details

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk 

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

For this role, we are particularly encouraging people from ethnically diverse communities and people with a disability to apply, who are currently under-represented at this level in the organisation.



Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Owen Griffiths, Deputy Director for Content and Channels
  • Email : Owen.griffiths@cqc.org.uk

Recruitment team

  • Email : recruitment@cqc.org.uk
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