Defence Business Services - DBS - FPCP - Operational Management Team Contracts Manager
Ministry of Defence
Apply before 11:55 pm on Sunday 3rd November 2024
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About the job
Job summary
Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Come and join the DBS community today!
Job description
Contract Management Deputy Lead
- This role sits within the Financial, Procurement & Civilian People Services Team of Defence Business Services with primary responsibility for Operational contract Management for contracts relating to our service provision to the Ministry Of Defence (MOD).
- The successful candidate will manage 2 Contract Management Support staff and will report to the Contracts Management Lead
- They will work closely with both MOD Policy leads, MOD Business Units, MOD Commercial and finances teams to ensure the timely placement of new contracts and extensions to existing contracts.
- The candidate will be responsible for activities at all stages of the procurement lifecycle from planning and requirements capture; performance management, tender process & tender evaluation through to contract exit and termination.
- This will include financial monitoring, reporting and forecasting of contract related expenditure.
- Key contracts managed include MODs Civilian Occupational Health service; Bullying and Harassment Helpline; Recruitment advertising and apprenticeship training.
You will need to
- Manage two Contract Management Support staff ensuring performance and development goals are set and understood and a clear activity log is developed, maintained and regularly reviewed to track progress of activity across the team.
- Requirements capture - you will work collaboratively with policy and process owners as well as wider stakeholders to capture the requirement for contract variations.
- Lead engagement with customer stakeholder groups, to capture feedback on supplier performance; identifying areas for improvement and potential changes of requirement.
- Analysis of historic demand and contract costs - to provide robust forecasts for future contract costs.
- Manage the mobilisation of suppliers during the initial stages of each contract to go live. Providing assurance to senior management that the contract milestones have been met.
- Contribute to the development of business cases and financial approvals for contracts, contract variations, extensions and future new procurement projects.
- Contribute to the Tender process and tender evaluation. Co-ordinate evaluation panels; investigate and respond to supplier clarification questions.
- Monitor individual in year contract expenditure and contribute to the financial forecasting process and inform DBS customers of their contract usage.
- Monitor and manage supplier performance throughout the life of placed contracts and ensure continuity of service from one supplier to another.
- You will continually review processes and track lessons learned to ensure the most efficient and effective service provision.
- You will be required to complete the Civil Service Contract Management Capability Programme to the practitioner level as well as other post specific and departmental required learning.
Person specification
Desirable skills:
- Government Commercial College Contract Management Accreditation - If you do not already hold it you will be required to gain accreditation at Practitioner level.
- Skills and experience in financial data analysis and producing demand and cost forecasts
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Making Effective Decisions
- Changing and Improving
- Delivering at Pace
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Leadership
Benefits
- An environment with flexible working options Monday-Friday
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In additional to 8 public holidays per year, you will also receive leave for HM The Sovereign's birthday
- Hybrid working where role permits
- An opportunity to be considered for Reward and Recognition - £250-£5000 per year
- Family-friendly policies including - parental leave and adoption leave
- Learning and development tailored to your role
- Professional and personal development of skills
- A culture encouraging inclusion and diversity
- Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
- Special paid leave to volunteer up to 6 days per year
- A Civil Service pension with an average employer contribution of 27%
Allowances
The post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Employment Hours
This position is advertised at 37 hours per week.
Things you need to know
Selection process details
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on your
Primary: Behaviour - Making Effective Decisions, Secondary: Behaviour - Leadership. In this instance the remaining elements will be tested at interview.
At application stage you will be assessed against the following:
Ability Tests:
- Verbal
- Numerical
Behaviours:
- Communicating and Influencing
- Leadership
Experience:
- CV
At interview you will be assessed against the following:
Behaviours:
- Making Effective Decisions
- Changing and Improving
- Delivering at Pace
Experience:
- Skills and experience in financial data analysis and producing demand and cost forecasts
In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:
- Behaviour - Making Effective Decisions
- Behaviour - Changing and Improving
- Behaviour - Delivering at Pace
If candidate scores are still exact, the merit order will then be determined on the sift score in the below order or priority:
- Experience - CV
- Behaviour - Communicating and Influencing
- Behaviour - Making Effective Decisions
- Behaviour - Leadership
- Behaviour - Changing and Improving
- Behaviour - Delivering at Pace
We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.
Application sifting to take place week commencing: 03/11/2024
Interviews are currently taking place via ms teams and will be conducted week commencing: 11/11/2024
A minimum of 2 full working days’ notice will be provided for interviews.We endeavour to stick to these dates, but these are subject to change around business needs.The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
To assist with your application please find attached -
DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)
(26) UK Ministry of Defence: Life , LinkedIn
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Marc Kelly
- Email : Marc.Kelly104@mod.gov.uk
Recruitment team
- Email : DS-EnhancedRcruitmentTeam@mod.gov.uk
Further information
