Head of Delivery Data & Insights
Ministry of Housing, Communities and Local Government
Apply before 11:55 pm on Thursday 7th November 2024
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For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges.
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About the job
Job summary
MHCLG plays a critical role in delivering this government’s priorities, from house building to remediation of unsafe buildings and to handing power back to communities and rebuilding local government. This high profile new role will lead a team providing senior officials, the Executive Team and Secretary of State with high quality delivery data and insights on its outcomes, programmes and projects to enable effective decision making, as well as ensuring that wider departmental performance and stewardship is closely monitored.
Part of a new delivery division at the heart of the department, you will work closely with colleagues at all levels to ensure you meet their delivery data needs under this new government, to service the multiple reporting requirements of the department, and to embed a new delivery and risk manager tool that acts as a single source of truth. This role is a great opportunity for anyone wanting to develop themselves and their team in a high performing culture and complex operational environment.
Job description
Key services:
you will drive departmental delivery by building a data and insights function that:
- Provides on time, high quality reporting on departmental performance that enables effective decision making at Boards and Committees, external reporting and through Ministerial submissions, often meeting tight, conflicting deadlines;
- Deploys your team’s expertise and cross-departmental insight to surface and address trends or issues in delivery to Ministers and senior officials, understanding and improving delivery confidence to reach trajectory;
- Maintains strong stakeholder relations to ensure formal and informal knowledge exchange and to champion the use of data to improve delivery, within and beyond the department.
- Leads a programme of continuous improvement to ensure reporting meets evolving stakeholder needs, and provides practical solutions to improve data quality
Leadership of change:
Working in close collaboration with colleagues across the department, you will play a key role in building delivery data capability, including:
- Embedding a new delivery data service, guiding the new Microsoft based tool (the Delivery and Risk Manager) from initial implementation to full adoption;
- Facilitating the transition from manual to automated, self-service reporting and dashboards via Power BI at programme, portfolio, departmental and ministerial level;
- Developing the capability of the department in the use of data and automation to drive delivery;
- Embedding technical tools and delivery benchmarking into core ways of working, in collaboration with wider delivery teams;
- Harnessing your team’s knowledge and skill to provide subject matter expertise on data and management information in relation to the management case of the department’s business cases.
- Contributing to the development of a delivery data strategy for the department to guide future development and innovation;
Person specification
Significant, demonstrable experience of project data analytics or developing digital systems for delivery, with a deep understanding of the role of data in delivery;
The ability and experience to lead and develop a team, taking account of individual needs and strengths, as well as overall performance and culture;
Demonstrable knowledge and experience of delivering at pace in large organisations, building credible, trusting relationships with stakeholders at all levels;
Outstanding written and verbal communication with the ability to synthesise complex or technical issues into plain English for a wide range of audiences;
Ability to present insights in clear and concise way to senior officials and Ministers, explaining how these contribute to the bigger picture and overall departmental objectives and outcomes.
Ability to consider systemic issues, gain consensus on actions to address these and implement the resulting change;
Active commitment to personal professional development and to the development of others, via formal and informal development;
Inclusive leadership with a passion and commitment to building a diverse and happy team and wider project delivery profession.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Selection process details
As part of our pre-employment checking process we will be using your CV to confirm your job history. Please note that by providing us with your CV you are consenting to us using the information enclosed as part of the checking process. Unless stated otherwise in the advert, your CV will not form part of the assessment but will be used for information purposes and only shared with the panel at interview stage.
Our application system is designed to remove as much bias as possible from the recruitment system – this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).
Your answers are randomised and chunked up. This means that each assessor views sets of responses to questions, for example all candidates’ responses to ‘Seeing the Big Picture’ rather than seeing a candidate’s full application. The science behind this is that recruitment can be subject to ordering and fatigue effects and we want to reduce this as much as possible.
Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.
When writing your application, remember:
- The assessor won’t be reading your answers sequentially.
- Do not assume that the same assessors will have read all of your answers.
- If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!)
At sift, we will be assessing
Experience (lead sift) - How does your experience enable you to deliver this role effectively?
Behaviour 1 - Leadership
Behaviour 2 - Changing and Improving
Behaviour 3 - Making Effective Decisions
There is a 250 word limit per question.
In the event that we receive a large number of applications, we may conduct an initial sift using the lead behaviour listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
The interview will be of a blended nature consisting of the following success profiles elements:
Behaviour – Seeing The Big Picture, Communicating and Influencing, Making Effective Decisions, Delivering at Pace, Developing Self and Others
Strength - The strength based questions will require natural responses from the candidates.
Candidates invited to interview will be expected to prepare a presentation. The presentation will be assessed against Seeing The Big Picture.
In the full campaign we will test the below Success Profile Elements:
Behaviours: Seeing The Big Picture, Communicating and Influencing, Making Effective Decisions, Delivering at Pace, Developing Self and Others
Experience: Yes
Strengths: Yes
We do not consider direct CV applications to our Recruitment mailbox – you must apply for this role via the application link on Civil Service Jobs
Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.
Grade 6 salary
- The salary for this role is £61,599 (National).
- For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges.
Please note that the average employer pension contribution is based upon the National minimum salary for this role. Should your agreed starting salary for this role be different, the average employer pension contribution will be calculated accordingly. If you are a Secondee, this will not apply as you will remain on your home organisation’s terms and conditions.
BENEFITS:
Transfers across the Civil Service on or after 4 October 2018:
Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack.
GEOGRAPHICAL LOCATION:
- Leeds
- Manchester
- Birmingham
- Wolverhampton
- Darlington
There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.
*Please note: The Darlington Economic Campus (DEC) is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service.
For further information on the DEC, please take a look at the attached DEC candidate pack.
SIFT AND INTERVIEW DATES:
Sifting is envisaged to take place from 08/11/2024 with interview dates to be confirmed. All interviews are currently being held remotely via videocall.
Reserve List
In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details in a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@communities.gov.uk to be removed from the reserve list.
Candidate Pack Information
Please see attached Candidate pack for further information.
Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rules
Internal Fraud Database
The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.
For more information please see - Internal Fraud Register
Feedback will only be provided if you attend an interview or assessment.
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Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Alexandra Parish
- Email : Alexandra.parish@communities.gov.uk
Recruitment team
- Email : recruitment@communities.gov.uk
