Chartered Surveyor - Team Leader
Valuation Office Agency
Apply before 11:55 pm on Monday 7th October 2024
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Type of role
Surveying
Valuation
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About the job
Job summary
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. We are one of the largest employers of surveyors in the country. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
This role sits within The District Valuer Service (DVS) which is a key division of the Valuation Office Agency, dedicated to delivering a wide range of statutory and non-statutory functions that have been essential since our inception in 1910. We invite talented individuals to join our team and contribute to our mission of providing expert property valuation services.
Our Core Functions within DVS are:
- Valuation and Taxation: Providing insightful advice on valuations and apportionments to support national taxation initiatives.
- Support for Public Bodies: Offering comprehensive property advice and valuations to Other Public Bodies (OPBs), enabling them to effectively carry out their regulatory and legislative duties.
- Government Policy Implementation: Assisting in the delivery of government policies and estate strategies, particularly in contexts where public functions and funding are involved.
Most of our projects are undertaken on a contractual basis, utilizing an "earned funding" approach that ensures full cost recovery. This model allows us to engage in a variety of interesting and challenging work while maintaining the quality and sustainability of our services. Join the District Valuer Service and be part of a dedicated team that plays a crucial role in shaping public sector property valuation across the nation.
Job description
Chartered Surveyor – Team leader – Role Overview
We are looking for an experienced Chartered Surveyor to take on a leadership role within our organization. In this position, you will provide guidance and management to a regional team of professionals, including senior Chartered Surveyors and developing surveyors. You will be responsible for overseeing high-quality valuation casework for our DVS clients. This role offers an excellent opportunity to mentor talent while managing complex valuation projects across the region.
This is a technical surveying and leadership role, primarily involving managing a team, advising on complex casework and project management. We are looking for an experienced manager who is passionate about inspiring and motivating teams to achieve exceptional results. This role would suit someone who loves managing and developing teams and getting the best out of their people.
As a key member of our management team, you’ll bring your passion and enthusiasm for leadership to develop our future leaders, identifying opportunities for development, growth and improvement. Through your motivational skills you’ll inspire your team to be the best version of themselves, building individual confidence, capability and growth mindsets. This will include working closely with your team members, providing feedback, coaching, guiding and implementing development plans.
Chartered Surveyor – Team leader – Key responsibilities
The role involves:
- Providing leadership to a regional team including monitoring operational performance against strategic objectives while providing value for money.
- Applying an advanced level of valuation surveying knowledge to casework activity, quality control of teamwork and project management.
- Effectively managing the team’s performance through coaching and development discussions and taking proactive action where poor performance/attendance within the team is identified.
- Creating and promoting an inclusive working environment that values everyone for their individual contributions.
- Understanding and engaging the team regarding plans for change and encouraging and supporting innovation and continuous improvement.
- Effectively working as part of a national team where liaison and flexible and smart working are paramount.
- Identifying risks and issues and making recommendations on action to be taken.
- Regular travel will be expected to offices within the region you line manage this includes visiting the Edinburgh Office one day per week. Travel to meetings and events outside of your region will also be expected (some overnight stays may be required). We are reasonable with our expectations and provide flexible working arrangements to support this need.
Person specification
This is a leadership and technical role. You will have strong leadership skills with the ability to engage with, and influence, stakeholders at all levels.
Our ideal candidate is someone who can effectively manage a team and take into consideration everyone’s individual needs and create a genuine team spirit. Combined with an advanced technical surveying knowledge you will be part of a Team Leader cohort to deliver key objectives.
You will work closely with colleagues across the region in the transferring of skills across the sector to build capability.
Essential Requirements
- MRICS / FRICS in either Valuation or Real Estate pathway. The candidate must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf
- Full driving licence.
- Experience of working in an Operational Delivery environment with strong business awareness.
- Strong leadership and communication skills enabling effective management of a regional team. Being able to inspire and motivate the team to deliver its objectives to continuously improve individual and business performance.
- Experience of delivering projects or services to high quality standards using effective prioritisation skills to manage competing demands.
- A strong level of technical surveying knowledge, including the application of relevant legislation, case law, and codes of practice and professional RICS standards.
- The ability to apply problem-solving techniques, sound technical and professional judgement, discretion, and independent decision-making.
- Experience of collaborating and working effectively as part of a team, to deliver positive outcomes.
- Regular travel will be expected to offices within the region you line manage this includes visiting the Edinburgh Office one day per week.
Licences
Qualifications
Memberships
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Making Effective Decisions
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
- Candidates will be asked technical questions at interview.
Benefits
We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and a Civil Service Pension with an average employer contribution of 28.97%.
- Learning and development tailored to your role.
- An environment with flexible working options.
- Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
- Employee Assistance Programme offering comprehensive wellbeing support.
- To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet: VOA_benefits_booklet.pdf (publishing.service.gov.uk)
Things you need to know
Selection process details
If you can meet our person requirements above, we are keen to hear from you.
To apply for this post, you must complete an online application with the following:
- A CV setting out your Job History, Full Qualifications/Previous skills and experiences.
- A Personal Statement (maximum 750 words) please outline your suitability for the role. Please pay particular attention to the ‘Essential Criteria’ and ‘Person Specification’ outlined in the advert when providing your answer.
Sift - W/C 7th October 2024 - Please note these dates are provisional and may be subject to change.
- We will assess you on your CV, Personal Statement, Memberships, Qualifications and Licences.
Interviews - W/C 28th October 2024 - Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.
Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.
- We will assess you on the Behaviours listed in the job description, Strengths, Presentation and Technical.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
Behaviours
The distinguishing Behaviours (the required skills, knowledge and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application.
You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.
You must give evidence of your knowledge, skills and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.
When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did what your thought process was and so on.
Presentation
You will also be required to conduct a 5-minute presentation. Information on the presentation topic will be provided to you if you are shortlisted for interview.
Application Hints and Tips
For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk)
Further Information
The official internal role title will be G7 DVS Team Leader.
As part of the application process you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 1 option. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only.
A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.
Any move to VOA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
The VOA is an office-based organisation that supports flexible working. By default, everyone in the VOA is a hybrid worker with options to work in the office, at home or out and about, depending on the work they’re doing that day and where it’s best done.
VOA employees only: If you are currently in receipt of DTA as a result of a VOA office closure/restructure and it is agreed for you to take up this role in your current location, you may continue to receive DTA for the remainder of the period you can claim for. Please check with the Vacancy Holder on preferred locations for this role before you apply.
If you would require a Certificate of Sponsorship from the VOA to undertake this role, please contact resourcingteam@voa.gov.uk before submitting your application.
Pre-employment Checks
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
Reasonable Adjustment
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, please
- Click here for more information: Reasonable Adjustments , Civil Service Careers (civil-service-careers.gov.uk)
- Contact voarecruitment.grs@cabinetoffice.gov.uk as soon as possible.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process.
Terms & Conditions
Voluntary terms apply.
Reserve Lists
If we have more successful candidates than available vacancies, we will hold a 3-month reserve list as standard.
During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.
Starting Work
The successful candidate will normally take up duty within one month from notification of successful completion of pre-employment checks.
Applying
All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email voarecruitment.grs@cabinetoffice.gov.uk
Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.
Please note that late applications will not be accepted.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
New entrants are expected to join on the minimum of the pay band.
Use of AI
You may utilise artificial intelligence (AI) tools and platforms to support you during the application process however, as with any application all information submitted must be factually accurate and all examples provided must be taken directly from your own experience. All presented information will be assessed at interview. Any applications where factual inaccuracy, plagiarism or copying of examples/answers from internet sources is detected will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates.
Concerns/Complaints
The Valuation Office Agency’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteam@voa.gov.uk
If you are not content with the outcome of your complaint you have the right to complain to the Civil Service Commissioners.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Dave Harris
- Email : david.harris1@voa.gov.uk
Recruitment team
- Email : VOARecruitment.grs@cabinetoffice.gov.uk
