EO Overseas Regional Headquarters Isolated Detachment (ISODET) Manager
Ministry of Defence
Apply before 11:55 pm on Monday 28th October 2024
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About the job
Job summary
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel!
We are looking for a friendly, well-organised and adaptable Overseas Regional Headquarters Isolated Detachment (ISODET) Manager to join our welcoming team of dedicated military and civilian administrative professionals located at Overseas HQ, Whittington.
The position offers 37 hours per week.
Does this sound like the role for you? If so, we would love to hear from you!
Strategic Command Transformation
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Job description
Person specification
Main details of the role include but are not limited to:
- Acting as the Single Point of Contact (SPOC) and Subject Matter Expert (SME) for all ISODET queries under the authority of Principle Dental Officer (PDO(O)) and Overseas Dental Defence Instruction Notice (DIN) and Healix Healthcare Defence Instruction Notice (DIN).
- Collecting, managing, and processing of non-routine ISODET dental cases for onward transmission to the RSDO(RoW), National Health
Service Business Service Authority (NHS BSA), Military clinical advisor or equivalent. - Collating and processing of digital and manual information to the standards as required by Joint Service Publication (JSP) 101/101A. Redacting information when required to comply with General Data Protection Regulation (GDPR) laws.
- Advising on patient contributions in accordance with Ministry of Defence (MOD) and United Kingdom (UK) NHS banding systems for the recovery of dental charges.
- Creating and managing Integrated-Electronic Health Records (i-EHR) on Defence Medical Information Capability Programme (DMICP) for entitled non-Service personnel who receive care in an ISODET locations (uploading treatment plans, supportive evidence and correspondence where provided).
For more information on job responsibilities please look at the Terms of Reference.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Seeing the Big Picture
- Making Effective Decisions
- Working Together
- Managing a Quality Service
Benefits
- Access to Gym
- A culture encouraging Inclusion and Diversity
- Access to Civil Service Pension
- Convenience Store
- Dining Facility
- A Civil Service Pension with an employer contribution of 28.97%
Things you need to know
Selection process details
Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.
https://www.youtube.com/@DMS_MilMed
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.
Please note the salary will be pro-rata where part time hours are undertaken.
All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Janice Hearne
- Email : Janice.Hearne286@mod.gov.uk
Recruitment team
- Email : DBSCivPers-SGDMSResourcing@mod.gov.uk