Business Change Manager
Office for National Statistics
Apply before 11:55 pm on Monday 4th November 2024
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Location
ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations in Newport or Titchfield (Fareham),
As part of the hybrid working arrangement there is a 40% minimum office attendance requirement. Attendance is typically at your contractual office, with occasional travel to alternative locations.
About the job
Job summary
Are you a highly organised, proactive individual? Do you enjoy working in a busy, fast paced environment with a team ready to support and celebrate success with one another? Then this might be the role for you!
The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.
This role may operate in any Directorate across the organisation delivering projects/programmes/portfolio to help realise our organisational strategy. This role is part of the Project Delivery Profession and is supported through Government standards and frameworks. Line management sits within individual Directorates and professional accountability is to the Head of Profession.
A business change manager is responsible for leading and managing the transition from its current state to a desired future state, ensuring that changes are successfully implemented and sustained. You role will will focus on aligning change initiatives with business goals, minimizing disruption and maximizing engagement in face pace environment.
Job description
The role of the Business Change Manager is to proactively prepare the business for the impact of the changes being delivered by the project. The Business Change Manager provides a bridge between the project and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits.
The Business Change Manager provides a bridge between projects and the business users to ensure that appropriate readiness activities are planned and completed to enable the business to implement the agreed change and realise the business benefits. The successful candidate will therefore need to demonstrate strengths in building strong stakeholder relationships, previous experience in the application of Business Change , change communication, and experience in the application of Business Change.
Key Responsibilities;
- Leadership & Delivery – Lead on business change activity and work with the programme to support delivery of the Business Case benefits and outcomes. Champion the use of best practice and provide expert advice for team members and project community.
- Change Products – Support the Project Manager and Business Change Manager to create the required Business Change products. Leads on engagement with key contacts. Ensures products are fit for purpose.
- Change Planning – Establish and maintain the change plan for a specific area of responsibility.
- Business Readiness – Identify, qualify, and update the business readiness criteria across area of responsibility before implementation. Supports the tracking of these to ‘approve/refuse’ go-live.
- Benefits Management – Support the Benefits Manager, Programme Manager and stakeholders to identify and leverage benefits. Considers Benefits Management in all Business Change activities.
- Change Communication – Work with Stakeholder Manager and Programme Manager to create and maintain communications plan as it relates to Business Change messaging. Provides content for communications relating to Business Change across area of responsibility.
- Stakeholder Management – Identify and classify stakeholders, ensures their inclusion in stakeholder engagement plan. Point of contact for larger pool / more senior stakeholders.
- Guidance & Support – Provide direction and guidance to team. Lead Business Change activities across area of responsibility.
Person specification
Essential Criteria:
- Experience of successfully leading business change / transformation, including understanding, influencing business perspectives, and aligning approach with wider strategy.
- Implementing business change using various frameworks, methodologies, models, and theories.
- Experience of delivering successfully to time, cost, and quality standards.
- Evidence of developing and delivering creative and effective communications to multiple audiences, often in ambiguity, creating a narrative that maximises adoption and acceptance.
- Well-developed stakeholder management skills and experience of successfully building relationships and networks with a diverse range of people to achieve collaboration, develop common goals, and deliver significant business change outcomes.
Desirable Criteria:
- APMG Change Management Practitioner.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Leadership
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Business Change and Implementation (Practitioner) - Project Delivery Capability Framework
- Stakeholder Engagement (Practitioner) - Project Delivery Capability Framework
Benefits
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.
Things you need to know
Selection process details
Applicants may utilise AI resources in their submissions; ensuring all information provided is factually accurate, truthful, and original, avoiding any form of plagiarism to maintain the authenticity and credibility of the application process.
Assessment at application stage will be based on your work history, skill and experience and personal statement. Your application should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.
Your personal statement should be no longer than 1250 words. You should use this space to provide evidence for each essential criteria within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions. Success Profiles Behaviour examples are not required at this stage.
In cases where there is a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest.
Should you be invited to interview you will be assessed against all the behaviours (and technical skills if applicable) as outlined in the advert.
A presentation or test may be required as part of the interview process. Further information will be provided to successful candidates prior to interview if necessary.
Interviews will be conducted by Video Conference.
A reserve list may be held for a period up to 12 months from which further appointments may be made.
The Sift will be conducted from 07/11/2024
Interviews will be conducted from 21/11/2024
For the full terms and conditions of the post, please see attachment.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Becky Burton
- Email : ARIES.Programme@ons.gov.uk
Recruitment team
- Email : recruitmentoperations@ons.gov.uk
Further information
