HR senior lead: Operational Transformation
HM Treasury
Apply before 11:55 pm on Thursday 3rd October 2024
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About the job
Job summary
If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.
Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.
We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you!
Job description
About the Group
Corporate Centre
The Corporate Centre Group delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich.
The Corporate Centre Group consists of a range of teams and is led by two directors (one of Finance and one of Operations);
- Correspondence and Information Rights
- Finance & Commercial
- People & Capability
- Diversity, Inclusion & Belonging
- Treasury Business Solutions
- Multisite Darlington Economic Campus team
- Exchequer Funds & Accounts team
About the Team
People and Capability team
The HM Treasury People and Capability team delivers a wide range of services and people solutions for the department. The team has HR and diversity and inclusion professionals and also colleagues with a background in Treasury policy work to provide a diverse skills mix. We work closely with senior stakeholders to make sure that our work supports and adds value, and the department has a genuinely collaborative culture.
We are a friendly, multi-skilled and diverse team. This is a high priority, exciting and innovative area of work, with ample opportunity to develop a wide range of skills, help embed cultural change in the team and the department, working closely with a range of stakeholders, including senior leaders, across the department.
About the Job
The HR operations transformation project is aimed at automating and streamlining the work of the HR helpdesk, lifecycle, pensions, recruitment and onboarding teams, so that customers can obtain timely and accurate HR advice and continue to be supported effectively through HR queries and processes. Our target operating model will articulate the way we work in the future and a core part is the enablement of digital self-service.
We’re currently in the process of defining the target operating model and it is envisaged that the overall project to deliver the changes will take place over approximately 18 months. This will include the initial due-diligence, design, delivery, stake holder engagement and adoption. Beyond this point, this role will have a broader focus: to continually improve the way that HR delivers its operational services.
The HR operations transformation project is being led by the Treasury Business Solutions team and the HR lead role will involve working closely with the wider project team, ensuring the changes reflect the objectives and requirements of people policies and processes. The successful candidate will report into the HR Organisational Change Management Lead.
Key Accountabilities for this role include:
- In collaboration with the wider project team who are using an agile project methodology approach:
Engage proactively with technical colleagues and subject matter experts in order to ensure the new operating model transacts accurate people policies and efficient processes which deliver what the organisation and end user needs, and expects / customer experience is more positive;
Work collaboratively and sensitively with policy and process owners to ensure changes are built and implemented sustainability as per the change plan. This will involve:
- spotting strategic links between systems, processes and policies and opportunities for wider improvements to ensure the operating model meets its objectives.
- acting as the single point of contact for the subject matter experts into the project, ensuring their expertise is front and centre/considered at right point in the development and implementation of the new model and wider change programme of work.
2. Support implementation and continuous improvement in HR processes and systems through long term culture change; agreeing capability plans and a framework for continuous improvement. This will also require:
- leading the testing of the new model and any future products with process owners, and end customers (both within HMT and our arms length bodies).
3. Lead on writing governance papers/packs, communication products where appropriate, when key decisions may be required.
Some travel will be required between our office locations.
Candidate Drop-In Session
The hiring manager will be running a candidate drop-in session for this role to give you greater insight about the role as well as the chance to learn more about HM Treasury and ask any questions you may have. If you would like to join us, then use the appropriate link below to join the call at the right time.
25 September 2024 13:00-13:30 - Join the meeting now
If you would like to speak to the hiring manager informally prior to the closing date for applications to find out more about the job, please contact Jacqui Bishop Jacqui.bishop@hmtreasury.gov.uk
Person specification
We are looking for the below skills, experience and behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form.
- Experience of implementing HR policy and running HR operations, whilst making continuous improvements to a service. (Experience)
- Ability to deliver change which shifts the strategic objectives for a major part of an organisation against deadlines in a challenging environment (Changing and Improving)
- Ability to build positive relationships and work collaboratively across organisational boundaries in order to achieve shared objectives (Working Together).
The lead criterion is: Experience.
Experience of implementing HR policy and running HR operations, whilst making continuous improvements to a service.
If we receive large volumes of applications, we will conduct an initial sift on the lead criterion only.
Candidate Guidance Support Session
We will be running an overview of Success Profiles and the STAR approach including top tips for the application and interview process and an opportunity to ask general questions around our recruitment practices. Please note that this session is not role specific, so we will be unable to answer specific questions about roles we are advertising. If you would like to join us, please use the link below to join the call at the right time.
Thursday 3rd October at 12:30: Join the meeting now
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Working Together
- Delivering at Pace
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Working Together
Benefits
- 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant)
- Flexible working patterns (part-time, job-share, condensed hours)
- Generous parental and adoption leave package.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 28%
- Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
- Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
- Access to a retail discounts and cashback site
- A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes
- A range of active staff networks, based around interests and diversity
Flexible Working Arrangements
HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they can enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; part-time, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees the flexibility to adjust their working patterns throughout the week which is subject to operational needs and line management approval.
At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff can realise their potential and achieve a healthy work-life balance.
HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, and along with the rest of the Civil Service, has an expectation of a minimum of 60% attendance in the office, along with working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work.
The office working expectation is linked to the location of the role. If you apply to a post in a single location, then you will not be able to meet this expectation at any of our other sites or move your role to another location.
Things you need to know
Selection process details
Recruitment Timeline
- Closing date: 3rd October 2024
- Shortlisting: From 4th October 2024
- Interviews: W/C 14th October 2024
This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.
If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile.
Please note that only applications submitted through Civil Service Jobs will be accepted.
Location-Based Reserve Lists
You will be placed on a reserve list if your application is successful, but we cannot offer you a post immediately. Where more than one location has been advertised, candidates will be approached for roles in merit order according to the first preferred location stated on your application form.
Please note that a place on the reserve list does not guarantee an offer. We would still encourage you to apply for other HM Treasury opportunities that you are interested in. If you are offered a role in your first preferred location and you decline the offer or you are unable to take up the post within a reasonable timeframe, you will be removed from the reserve list, other than in exceptional circumstances.
Eligibility Statement
A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information.
Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Counter Terrorist Check (CTC)
To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case by case basis once the advert closing date has passed.
Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you. Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive.
These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact HMTSecurityVetting@hmtreasury.gov.uk
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Jacqui Bishop
- Email : jacqui.bishop@hmtreasury.gov.uk
Recruitment team
- Email : hrrecruitment@hmtreasury.gov.uk
Further information
