General Hand - Air
Ministry of Defence
Apply before 11:55 pm on Monday 14th October 2024
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About the job
Job summary
The RAF Lossiemouth Accommodation Team are recruiting for a Skill Zone 2 General Hand to join a small team providing support and services to the RAF Lossiemouth Single Living Accommodation (SLA) provision. The team conduct a wide range of SLA related activities within a fully integrated hub. This is a unique and exciting opportunity to join the Accommodation Team.
Accountable for more than 1300 bedspaces, the Accommodation Team are responsible for support in the delivery of Junior Ranks SLA and the booking and allocations for the OM and WOSM. It is vital this is conducted to the highest possible standard. As part of the team, your role is pivotal in ensuring that the day-to-day activity surrounding the JRs SLA provision is managed effectively and efficiently.
As part of a busy and friendly team, your role will be key in providing a fully supportive and forward-thinking service to service personnel who live in. Your role is directly in support of the Station priorities, as ensuring the welfare of our personnel is paramount.
Joining this dedicated team is a chance to expand and further develop your experience in a thriving and supportive workplace environment. You will be seen as the front of house service to personnel assigned to and transiting through RAF Lossiemouth, and will be encouraged to take a proactive role in the future development of the team. You will be given the support to develop in this role and your future career in the Civil Service.
This position is advertised at 37 hours per week.
Job description
The successful candidate will play a vital role within the Accommodation Team, conducting both initiative-taking and reactive response to primarily Infra related issues affecting SLA. They will provide the interface between SLA personnel and the Industry Partner (IP) with maintenance tasks. This role is crucial to ensuring that accommodation is prepared and ready for occupation to the required standard prior to allocation.
Responsibilities of this role include, but are not limited to:
Effective management and administration of the permanent/transit accommodation bedding. In liaison with Domestic Supply Section, maintaining a holding of laundered bedding within the Accommodation Hub for issue forward to the Junior Ranks SLA and a small holding in the Main Guardroom. Ensure stock levels are maintained in both areas.
Place bedding packs within permanent and transit rooms prior to occupation, with notification to personnel to return bagged soiled bedding to the Accommodation Hub when vacating.
When replacement carpets are to be fitted in JRSLA rooms, confirming standalone furniture is cleared from room prior to DSS and contractor access.
Providing escort to the Industry Partner (IP) and sub-contractors in support of both planned / ad-hoc Infra requirements in the JRSLA in the absence of a suitably appointed Barrack Block (BB) representative. Provide reactive escorting requirements for emergency Infra.
Update and maintain the JRSLA BB foyer Notice Boards to ensure that mandated notices are displayed, including Health and Safety, Fire etc.,
Report nonservice issue cooking equipment identified within the SLA Utility rooms to the Accommodation Manager.
Conduct Legionella flushing in vacant rooms and communal areas where complete corridor is unoccupied. Create and submit Legionella returns to Infra within specified timescales.
Highlight unserviceable items or barrack damage within SLA to the Management I/Cs where considered not Fit for Purpose.
Identify and report Infra requirements, ensuring they are recorded in the JRSLA BB foyer and Accommodation Cell Share Point Infra register.
Any other duties allocated by the Accommodation Cell Manager which are commensurate of the grade.
Person specification
The successful candidate will work as part of a team, although be proactive when working independently addressing and highlighting potential Infra concerns promptly.
The ability to work well with others is fundamental to this role, as much of their day to day activities will involve interaction with military, civilian and contractors across the Station.
It is important that the successful candidate is driven to identify and resolve potential problems/issues within the SLA environment, keeping management appraised throughout.
The post is advertised at 37 hours per week, with the ability to work flexible hours.
It is desirable that the applicant undertake Manual Handling training.
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
New entrants will be entitled to 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service.
Competitive maternity, paternity and parental leave to qualifying staff. A culture encouraging inclusion and diversity.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six month probation period.
Please note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.”
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
Things you need to know
Selection process details
This vacancy uses Success Profiles, and will assess you on your Behaviours.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
You will be asked to provide 250 words for each Behaviour at Application Stage.
At Sift/Interview you will be assessed against the following Success Profiles Behaviours:
- Working Together
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace
The sift will take place at RAF Lossiemouth in October 24 with interview dates to follow.
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Ms Janne Lawrie
- Email : janne.lawrie433@mod.gov.uk
Recruitment team
- Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
info@csc.gov.uk.
