Head of Project Management Office

Crown Commercial Service

Apply before 11:55 pm on Wednesday 25th September 2024

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Details

Reference number

368961

Salary

£68,771 - £76,552

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Grade 6

Band 6

Contract type

Fixed term

Length of employment

2 years

Type of role

Project Delivery

Working pattern

Flexible working, Full-time, Compressed hours

Location

Birmingham, Liverpool, Newport (Gwent), Norwich

About the job

Job summary

Are you an experienced Leader within the PMO space looking to implement your skills and experience into a newly formed function within Crown Commercial Service?

This role will be a critical position accountable for the monitoring, governance adherence and reporting processes for a portfolio of change across People, Process, Technology & Data at an enterprise level.

A key function which is being delivered as part of our exciting digital directorate transformation programme shaping the way effective change is delivered and managed within the organisation.

The role will be pivotal requiring leadership collaborating with both the internal Digital Teams, Portfolio & Investment Management and wider business leaders.

An exciting opportunity to shape how change is managed and delivered in Crown Commercial Service within this new function.

Job Summary

This is an exciting new leadership role within Digital and Data Services (DDS) which will design and embed a PMO function for the enterprise. The function will provide the data and assurance of the delivery of CCS change projects that deliver our business objectives

Directorate Overview

DDS supports CCS with digital and technology design, implementation and service delivery. We maintain the digital systems for CCS and work with our colleagues to deliver the business plan with a digital mindset.

Learn more about DDS here.

Job description

Team Summary

The role of the Head of Programme Management office sits within the Strategic Projects and Governance team (SPAG) within the Digital Data & Services Directorate (DDS).

This is an exciting new leadership role within DDS which will design and embed a PMO function for the enterprise. The function will provide the data and assurance of the delivery of CCS change projects that deliver our business objectives

Key accountabilities

Procure a service delivery partner to provide PMO support for CCS
Lead and embed the PMO process and reporting etiquette for CCS
Lead a team of project support officers (PSO) and PMO analysts to work with the business to collect and collate the reporting requirements for portfolio assessment
Champion the use of best practice project management standards and processes.
Support and maintain the agreed budgets for projects and/or programmes and forecast actual costs against them in partnership with the Project Manager and Finance Business Partner
Manage the PMO team and support the Project Manager in the identification, recruitment, development, deployment and reassignment of resources throughout the project lifecycle.
Mandate and monitor the project team on the use of appropriate tools and techniques for managing stakeholder relationships. Provide assurance to the Head of Projects on the effectiveness of stakeholder management within Projects Establish and maintain the project processes and standards for managing risks and issues. Provide assurance to the project manager on the effectiveness of Risk and Issue management arrangements.
Ensure appropriate governance is in place across projects in readiness for external reviews e.g. Gateway Reviews at appropriate points in the project lifecycle. Monitor and report on the effectiveness of controls and ensure that recommendations from external reviews are acted upon.
Maintain and Capture the Change Control Process for projects and/or programmes supported by the Project Manager and or SRO
Establish and operate project controls on behalf of the project manager, reporting on project progress and status to appropriate bodies. Identify common capabilities and opportunities for linking up, re-using andsharing of methods and resources between projects and programmes. Ensure learning from experience is disseminated across the organisation.
Identify, develop and share best practice project management processes, tools and templates and benchmarks against industry standards. Provides direction and guidance to the project team.

Person specification

Essential Criteria (To be assessed at application stage):

Proven experience as a PMO Manager in a complex organisation, able to track KPI's and implement change.
Proven experience establishing and maintaining governance, frameworks and standards.
A strong collaborator, focused on working effectively with others, supporting colleagues and achieving success as a team.
Ability to confidently engage with colleagues at all levels, with the diplomatic ability to influence others and the ability to mediate disagreements and negotiate agreeable resolutions.
Excellent Leadership Skills across all levels

Assessment

If you are shortlisted, you will be asked to complete online psychometric tests and a feedback session with an Occupational Psychologist (allow up to 4.5 hours for this). You will also be asked to take part in a staff engagement exercise. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for the panel to explore further at interview.

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Managing a Quality Service
Communicating and Influencing
Working Together

Benefits

Alongside your salary of £68,771, Crown Commercial Service contributes £19,922 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

What we will offer you, here are some of the benefits you can expect:

Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6)
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it isfound. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence 25-09-24 and interviews will be held either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : The recruitment team
Email : recruitment@crowncommercial.gov.uk

Recruitment team

Email : recruitment@crowncommercial.gov.uk

Further information

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk

https://www.crowncommercial.gov.uk/careers-with-ccs