HR Operations Assistant
HM Treasury
Apply before 11:55 pm on Sunday 17th November 2024
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About the job
Job summary
About HM Treasury
If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.
Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.
We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you!
Job description
About the Group
Corporate Centre
The Corporate Centre Group delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich.
The Corporate Centre Group consists of a range of teams and is led by two directors (one of Finance and one of Operations);
- Correspondence and Information Rights
- Finance & Commercial
- People & Capability
- Diversity, Inclusion & Belonging
- Treasury Business Solutions
- Multisite Darlington Economic Campus team
- Exchequer Funds & Accounts team
About the Team
The People and Capability Team provide services in Recruitment, Onboarding, HR Policy, Employee Lifecycle Processing, Workforce Planning, Case Work, HR Business Partnering, Pay and Reward, Learning and Development, Pensions and People Strategy to name a few! This is a fantastic opportunity to develop HR operational experience and at an exciting time, as we embark on a project to transform our services, making use of innovation and technology!
About the Job
As an HR Operations Assistant, you will contribute to the effective delivery of transactional HR services in our Employee Lifecycle Team processing; ministerial change, staff exit, family leave, outbound loan and secondment, change to working hours and pension requests, in line with HR policy and procedures and payroll deadlines. The team are the first point of contact for HR queries and have an excellent reputation for providing outstanding levels of service, supporting each other through regular contact and knowledge sharing. We support development opportunities to help your career path including apprenticeships in CIPD and Operational Delivery.
Key accountabilities for the role are as follows:
1. Develop knowledge handling and processing HR requests effectively and keep skills up to date in line with emerging changes.
2. Process HR requests compliantly in line with HR policy and procedures, escalating challenging cases when required.
3. Effectively organise work activity to ensure HR requests are processed in accordance with payroll deadlines and query response times.
4. Manage customer expectations, as part of providing an outstanding customer service.
5. Accurately update HR systems and pay instructions with people data in line with operating procedures.
6. Foster strong relationships and work collaboratively with colleagues in wider service teams to achieve positive service outcomes.
Candidate Drop-In Session – Microsoft Teams
The hiring manager will be running a candidate drop-in session for this role to give you greater insight about the role as well as the chance to learn more about HM Treasury and ask any questions you may have. If you would like to join us, then use the link below to join the call at the right time.
Friday 8th November 2024 @ 12:00 - 13:00 Join the meeting now
If you would like to speak to the hiring manager informally prior to the closing date for applications to find out more about the job, please contact Christian.Oliveri@hmtreasury.gov.uk
Person specification
We are looking for the below skills, experience and behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form.
- Evidence of organising a high volume of work activity and delivering it to a service standard (Delivering at Pace).
- Evidence of proactively learning a new skill, to challenge yourself and become more effective in your role (Developing Self and Others).
- Evidence of drawing on relevant information to support an effective decision (Making Effective Decisions).
The lead criterion is: Delivering at Pace
If we receive large volumes of applications, we will conduct an initial sift on the lead criterion only.
Candidate Guidance Support Session – Microsoft Teams
We will be running an overview of Success Profiles and the STAR approach including top tips for the application and interview process and an opportunity to ask general questions around our recruitment practices. Please note that this session is not role specific, so we will be unable to answer specific questions about roles we are advertising. If you would like to join us, please use the link below to join the call at the right time.
Thursday 14th November @ 12:30 Join the meeting now
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Developing Self and Others
- Making Effective Decisions
- Managing a Quality Service
- Working Together
We only ask for evidence of these behaviours on your application form:
- Delivering at Pace
- Developing Self and Others
- Making Effective Decisions
Benefits
- 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant)
- Flexible working patterns (part-time, job-share, condensed hours)
- Generous parental and adoption leave package.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 28%
- Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
- Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
- Access to a retail discounts and cashback site
- A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes
- A range of active staff networks, based around interests and diversity
Flexible Working Arrangements
HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they can enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; part-time, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees the flexibility to adjust their working patterns throughout the week which is subject to operational needs and line management approval.
At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff can realise their potential and achieve a healthy work-life balance.
HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, and along with the rest of the Civil Service, has an expectation of a minimum of 60% attendance in the office, along with working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work.
The office working expectation is linked to the location of the role. If you apply to a post in a single location, then you will not be able to meet this expectation at any of our other sites or move your role to another location.
Things you need to know
Selection process details
Recruitment Timeline
Closing date: Sunday 17th November 2024
Shortlisting: w/c 18th November 2024
Interviews: w/c 25th November 2024
This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.
If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile.
Please note that only applications submitted through Civil Service Jobs will be accepted.
Eligibility Statement
A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information.
Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Security Check (SC)
To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case by case basis once the advert closing date has passed.
Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you. Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive.
These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact HMTSecurityVetting@hmtreasury.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Christian Oliveri
- Email : Christian.Oliveri@hmtreasury.gov.uk
Recruitment team
- Email : hrrecruitment@hmtreasury.gov.uk
Further information
