Benefits Realisation Manager
Driver and Vehicle Licensing Agency
Apply before 11:55 pm on Friday 11th October 2024
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Finance
Governance
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
Are you an experienced manager who motivates your team to provide an excellent service?
Do you enjoy working with numbers and analysing data?
Can you build positive working relationships with a range of stakeholders?
If so, we would love to hear from you!
Job description
Benefits Realisation is the definition, planning, implementation and monitoring of the benefits of changes and improvements in an organisation.
We are looking for our next leader to manage a small, close-knit team within the Change, Governance and Assurance unit. With responsibility for monitoring benefits for all projects and programmes across the DVLA, you and your team will be in regular communication with stakeholders, promoting the Benefits Realisation process, supporting change initiatives and ensuring the process is adhered to consistently at all levels within the agency. You will be involved in the whole process, supporting the identification of impacts at each stage, throughout delivery and beyond.
You will ensure that planning and re-forecasting arrangements are in place, track, monitor and create evidence-based reports for benefits reporting across the agency and externally.
You and your team will have an overarching view across the entire agency, enabling you to understand how individuals and teams contribute to wider strategies. This role provides excellent visibility and the chance to build relationships with a variety of stakeholders at all levels. There are plenty of opportunities to work collaboratively and autonomously in this fast-paced role and every day will bring a new challenge.
Responsibilities
Your responsibilities will include but will not be limited to:
- To raise and strengthen capability and performance of benefits realisation management within the Agency, providing a comprehensive support and advice service to business areas, customers and stakeholders.
- Lead and manage the continuous improvement of team processes to meet changing standards and audit requirements and ensure the delivery of maximum efficiency and effectiveness.
- Manage query resolutions and escalation processes, providing advice and interpretation where needed.
- Act as Subject Matter Expert for team activities and the relevant standards, legislation and best practice.
For further information about the role please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
Person specification
You are a strong, motivational and supportive leader with proven experience of managing a team.
You have excellent interpersonal skills and can build professional relationships with a variety of stakeholders at all levels.
You are a fantastic communicator, persuasive, diplomatic and able to remain resilient when challenged. You give and accept constructive feedback and see it as an opportunity to take positive steps forward.
You are experienced in using your analytical skills to spot trends, patterns and inconsistencies in data, drawing on these to create evidence-based reports. You must be comfortable using Excel to export information into reports. You are comfortable presenting your reports to an audience and can summarise effectively and concisely.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Communicating and Influencing
- Seeing the Big Picture
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
- Best in class learning and development tailored to your role.
- An environment with flexible working options where we encourage a great work-life balance.
- Generous employer contribution of 28.97%, depending on chosen pension scheme.
- 25 days holiday, increasing by one day each year up to 30 days pro rata.
- Access to the staff discount portal.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need.
There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.
Things you need to know
Selection process details
How to Apply
As part of the application process for this role you will need to submit a CV with a Personal Statement of up to 1000 words. Further details around what this will entail are listed on the application form.
For your CV and Personal Statement, please provide detailed evidence of your experience of the following essential criteria:
- Team leadership.
- Writing and presenting reports, selecting a communication style appropriate for the audience.
- Analysing data and using evidence to create reports.
- Building professional relationships with a range of stakeholders.
Click here for further guidance on writing a CV and Personal Statement.
The sift is due to take place from 14th October 2024.
Interviews will be held from 23rd October 2024.
This interview will be conducted on site at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- an interview
The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.
Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Nicola Gwyther-Davies
- Email : nicola.gwyther-davies@dvla.gov.uk
Recruitment team
- Email : dftrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
