Software Asset and Compliance Manager

Driver and Vehicle Standards Agency

Apply before 11:55 pm on Sunday 20th October 2024

 

Details

Reference number

373913

Salary

£40,808

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

DVSA - Strategy Planning and Performance

Type of role

Digital
Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea

Job summary

We're looking for a Software Asset and Compliance Manager.

Do you have experience of IT service management across the service lifecycle?

Are you an excellent communicator, with the ability to build and maintain relationships with stakeholders?

Are you passionate about continuously improving technological advancements?

If so, we'd love to hear from you!

Job description

The Software Asset Manager is responsible for ensuring that all software within the Agency is managed responsibly throughout its entire life-cycle. The role holder is tasked with optimising the processes and procedures for Software Asset Management, ensuring that accurate and reliable information is available when needed.

Responsibilities include but are not limited to: 

  • The design, development and implementation of the Software Asset Management processes and procedures, monitoring effectiveness and identifying opportunities for improvement.
  • Ensuring that all changes to software and services are appropriately and accurately, identified, controlled, recorded and properly cared for throughout their life-cycle, ensuring legal compliance and good utilisation of assets.
  • The identification, control, recording of, reporting, auditing and verification of services, Software licence compliance, ensuring customers services continue to operate.
  • Working closely with configuration management to ensure that the data in the CMDB is valid, standardised and updated within our limitations.
  • Initiating assessment of consequences and risks arising from decisions to obtain, change or continue the possession or use of an asset, system or service.
  • Ensuring all tickets (both Incident and Requests) received into the Software Asset Management area are managed in a timely manner and follow the correct incident/request processes.
  • Advising stakeholders on the impact of incidents using the knowledge contained within the software data repository.

For further information and a more in-depth list of responsibilities, please see the attached Role Profile.

Person specification

In this role you will need to ensure that all software within the agency is managed responsibly throughout its entire lifecycle.

You will be responsible for designing, developing, and implementing Software Asset Management (SAM) processes while continuously identifying improvements.

As the ideal candidate, you should feel confident in supporting and managing team members as well as providing guidance and development.

You will have experience with managing relationships with stakeholders, ensuring good relations and communication.

The successful candidate will be able to manage software licences, identify opportunities for cost saving and analyse software usage data.

The ability to make informed decision and improve asset management practices is crucial.

Experience with Dynamics and Power Apps is desirable, but not essential to the role.

Additional Information

We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this. 

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:  

  • Make roads safer.
  • Improve services for our customers.
  • Make road transport greener and healthier.
  • Harness the potential of technology and data.

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. 

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+. 

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.  

Qualifications

ITIL V3 Foundation, or ITIL V4 Foundation
CSAM, CITAM
or willing to work towards

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Changing and Improving
  • Delivering at Pace
  • Managing a Quality Service
  • An environment with flexible working options where we encourage a great work-life balance.
  • Exceptional pension with an employer contribution of an average of 27%.
  • Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
  • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
  • Latest IT and Tech devices.  
  • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues. 
  • Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
  • Wide range of discounts schemes on high street names.
  • Employee assistance program for health and wellbeing. 
  • Cycle to work scheme and Gym membership offers.
  • For more information see visit our careers page.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process, you will be asked to complete a CV and Personal Statement (1250 words). Further details around what this will entail are listed on the application form.

Please structure your Personal Statement to provide detailed evidence of each of the following: 

  • Experience in managing software licenses, tracking usage, and entitlements.
  • Experience of identifying opportunities for cost savings and optimising license utilisation.
  • Ability to develop and implement SAM policies, processes, and procedures to ensure compliance and optimise software spending.
  • Experience of analysing software usage data and making informed decisions to improve asset management practices.
  • Experience in managing relationships with software vendors and negotiating contracts.

Please fully utilise the 1250-word count when completing your Personal Statement.

The sift is due to take place from 21st October 2024.

Interviews are likely to be held from 11th November 2024.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.  

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.  

The selection process will be designed specifically for the role. As a result, your assessment will include: 

  • An interview.

You’re encouraged to become familiar with the candidate pack attached, as you may be assessed against any of the criteria recorded within. 

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful. 

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

You can read more about Success Profiles here

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Digital Resourcing
  • Email : digitalresourcing@dft.gov.uk

Recruitment team

  • Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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