Technology Delivery Manager - Migration and Borders Technology Portfolio (MBTP)
Home Office
Apply before 11:55 pm on Sunday 20th October 2024
Details
Reference number
Salary
New entrants to the Civil Service will start their role on the salary band minimum: £41,600 for National Roles. £45,600 for London Roles.
Job grade
Contract type
Business area
Type of role
Information Technology
Project Delivery
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.
Migration and Borders Technology Portfolio (MBTP) is part of the Digital, Data and Technology (DDaT) Directorate in the Home Office. MBTP is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system.
Working closely with colleagues in the Migration and Borders mission, we also support several of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government’s most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.
We are guided by these principles:
- We put user needs first.
- We value delivery and outcomes over process.
- We work in the open.
Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. We value diversity and provide an open, inclusive, and supportive environment to help you do your best work. This is how we produce exceptional outcomes. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. We work hard to maintain a positive working culture and are committed to helping you fulfil your potential.
This role can be based in any of the advertised locations/regions. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can discuss any specific questions with the Vacancy Holder.
We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. We welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition
Job description
As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product or project output within agreed timescales, to cost and quality standards.
When delivering a product, you will form a partnership with a Product Manager in order to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary.
As a Technology Delivery Manager you will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required, based on your delivery experience. You will be responsible for getting the best out of the team, providing support and protecting them from external influences that may affect successful delivery.
You will work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating.
You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. As part of the DDaT community, you will contribute to communities of practice to absorb and share knowledge and help to set good practice and standards.
Person specification
Person specification
Your main day to day responsibilities will be:
- Managing the technology delivery from initial stages (identifying business needs) into delivery (delivering the project or product).
- Translating product roadmaps and features into an achievable delivery plan, considering the people and skills required and predicting milestones based on forecasts where possible.
- Delivering in line with your team’s capacity and availability, developing an understanding of the relevant frameworks to leverage supplier needs when necessary, and budgeting effectively for resourcing requirements.
- Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks.
- Leading or partnering with a Product Manager to develop communication approaches so you can effectively engage with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders.
- Monitoring trends in team performance and effectiveness, and engaging and motivating the team as required
- Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery team
- Providing support and guidance to Associate Technology Delivery Managers and wider team members, in line with individual’s needs, with the aim of making the team as successful as possible.
Essential Skills
You’ll have a demonstrable passion for delivery with the following skills or strong experience in:
- Working with operational colleagues, or business stakeholders, to deliver technology change projects and products.
- Adapting approaches to different phases of the agile delivery lifecycle.
- Creating and maintaining a plan that highlights forecasts/estimates and confidence levels.
- Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.
- Using people management skills to set individuals up for success and help create an effective team environment.
- Using metrics and previous experience to identify, understand and improve delivery performance challenges.
- Managing budgets and commercial supplier relationships when necessary
Qualifications:
- A qualification in recognised delivery methodology (e.g. Scrum, Lean Kanban, SAFe, PRINCE 2)
The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:
Strategy and Architecture
- Governance, Risk and Compliance
- Risk Management (BURM) – level 3
Change and Transformation
- Change Implementation
- Project Management (PRMG) – level 3
Relationships and Engagement
- Stakeholder Management
- Stakeholder Relationship Management (RLMT) – level 3
- Supplier Management (SUPP) – level 3
- Team Dynamics and Collaboration (HO33) – level 3
People and Skills
- Stakeholder Management
- Organisational Facilitation (OFCL) – level 3
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Working Together
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Project Management (PRMG) – level 3
- Supplier Management (SUPP) – level 3
Benefits
You’ll also have access to the same benefits available to all civil servants in the Home Office:
- An in-year performance bonus scheme.
- A Civil Service pensionwith an average employer contribution of 27%
- 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
- Flexible working options to enable you to achieve the work life balance that right for you including part-time, flexi time and job sharing.
- Training and development opportunities tailored to your role.
- A culture encouraging inclusion and diversity.
- Season ticket loans and rental deposit loans.
- Cycle to work and payroll giving.
- Employee discounts - including a huge number of retailers, Microsoft Home Use programme and gym membership.
- A variety of staff recognition schemes including thank you vouchers.
- Health and wellbeing initiatives including monthly mindfulness sessions.
- Staff support networks.
- Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid.
- Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
- Up to five days paid leave for volunteering.
- Study leave and support for studying for a qualification or other accredited development relevant to your role.
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete a Statement of Suitability (Max Word Limit: 1000).
Please note your Statement of Suitability should be aligned to your motivation for applying to this role and offer evidence of how you meet the essential criteria listed in the Person Specification. Further details around what this will entail are listed on the application form.
The sift will be based on the Statement of Suitability.
Candidates shortlisted will be invited to an interview which will be a blended approach consisting of technical skills and behaviours as listed in the advert.
Sift and interview dates
The sift will take place from 21st October 2024.
Interviews are expected to take place from 8th November 2024.
Please note interview will be carried out virtually using Microsoft Teams.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further information
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Additional Security Checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks.
The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements.
Further details are included in the Notes to Candidates document.
Reserve list
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
You need to have lived in the UK for the past 5 years. This is because this post requires the successful candidate to have Security Check (SC) clearance and individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. These checks will only take place after the job offer has been accepted.
Visa sponsorship
We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.
We often have similar roles available at different grades. If a candidate is suitable for a similar role, or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills
This post is eligible for DDaT RRA. Successful candidates with exceptional skills and experience may apply for a Recruitment Retention Allowance. This allowance is subject to an initial review within 6 months of taking up the post and thereafter an annual review in line with departmental priorities and could be reduced or withdrawn at any time.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidates responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via grs@cabinetoffice.gov.ukas soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : AC Recruitment
- Email : ACRecruitment@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
