Cloud Engineer
Ofwat (Water Services Regulation Authority)
Apply before 11:55 pm on Sunday 6th October 2024
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About the job
Job summary
Ofwat is seeking a proactive and eager-to-learn Cloud Engineer to assist in managing and maintaining both cloud and on-premises infrastructure. You'll play a fundamental role by ensuring our cloud infrastructure is effective and continually improving, ensuring Ofwat's people have the right capabilities and tools to deliver for customers, society, and the environment.
This is a fantastic opportunity to develop a deeper understanding of cloud technologies and enterprise IT infrastructure. You will work closely with senior engineers, developers, and DevOps teams to support, monitor, and maintain infrastructure services, both cloud and on-premises. You will be exposed to a range of technologies such as Virtual Desktop Infrastructure (VDI), Microsoft Server, Linux Red Hat, VMware, and HP ProLiant servers. The role requires basic knowledge of Microsoft Azure, including Azure Blob Storage, Entra (Azure Active Directory), on-premises Active Directory, and Microsoft 365 (M365) administration.
You can find out more about Ofwat, why you should join us, our strategy, values and our framework for success in the attached Information for Candidates Pack.
Job description
In this role you will be expected to cover the following areas:
Cloud and M365 Administration:
- Assist in managing and maintaining Microsoft Azure cloud environments, including Azure Blob Storage and Entra (Azure Active Directory).
- Help administer Microsoft 365 (M365) services, including Exchange, SharePoint, and Teams.
- Support the deployment and management of Virtual Desktop Infrastructure (VDI) on Azure.
- Assist with Intune and Autopilot for device management, configuration, and deployment.
On-Premises Infrastructure:
- Support the maintenance and administration of on-premises Active Directory, including user account management and group policies.
- Help manage VMware virtualised environments and HP ProLiant servers.
- Assist in ensuring the security, performance, and reliability of on-premises servers and infrastructure.
- Participate in monitoring system health and troubleshooting issues as they arise.
Networking:
- Assist in monitoring and managing on-premises networking infrastructure, including routers, switches, and firewalls.
- Help troubleshoot basic networking issues in coordination with senior engineers.
Collaboration with Senior Engineers & DevOps Teams:
- Work closely with senior engineers to support and maintain CI/CD pipelines and infrastructure-as-code (IaC) practices.
- Collaborate with developers and DevOps teams to help optimise cloud and on-premises environments for performance and reliability.
Security & Compliance:
- Support the implementation of security best practices in cloud and on-premises environments.
- Assist in maintaining compliance with organisational security standards, including managing identity and access controls.
Person specification
To be successful in this role you will need the below essential experience, skills, knowledge and attributes:
Experience, skills and knowledge
- Lead criterion: 1-2 years of experience in cloud engineering, system administration or IT support.
- Lead criterion: Some experience and understanding of Microsoft Azure cloud services.
- Familiarity with Microsoft 365 (M365) administration, including Exchange, SharePoint, and Teams.
- Knowledge of Active Directory, including user account management.
- Some experience with Windows Server environments.
- Interest in Linux Red Hat or other Linux-based operating systems.
- Basic networking knowledge, including understanding of VLANs, firewalls, and VPNs.
- Willingness to learn and grow in a collaborative team environment.
- Basic scripting skills in PowerShell or Bash.
- Familiarity with Microsoft Intune and Autopilot for device management.
Attributes
- Committed learner
- Delivers outcomes
- Makes relationships count
Attributes as per Ofwat’s Framework for Success for Senior Associate Grade. You can read more about our attributes here.
**We are also hiring for a Senior Cloud Engineer. Candidates who believe they have more experience than stated above may be interested in applying for that vacancy instead. See the vacancy on Civil Service Jobs.**
Benefits
Why You Should Join Us:
We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working.
With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water.
But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.
You will also benefit from:
- Excellent employer pension contributions of 28.97% (around £10,700 to £15,000 per annum for this role). You can find further details about pension schemes under Terms and Conditions in the Candidate Pack.
- 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service, plus bank holidays
- Access to exclusive discounts on a variety of goods and services, including retail
outlets, theatre tickets, holidays, insurance, and a gym membership. - Flexible working arrangements that suit your lifestyle.
- Fees paid for membership of relevant professional bodies.
- Up to 3 volunteering days per year.
- Generous shared parental leave and pay.
- Enhanced sick pay.
- Regular development opportunities.
- Health and wellbeing initiatives.
- Season ticket loan for home-to-office travel.
- Cycle-to-work scheme.
Things you need to know
Selection process details
How to apply
Apply through the Civil Service Jobs website where you’ll be asked to create an account and complete an application form (CV and personal statement). If you’re unable to make an electronic application, please contact recruitment@ofwat.gov.uk and we will support you in completing your application.
Please ensure you have submitted your application in full ahead of the deadline listed below. Unfortunately, we won't be able to consider late applications.
Please see the candidate guidance on our website for more detail and tips on how to best make your application.
Selection timetable
- Closing date: 06 Oct 2024
- Sifting: WC 07 Oct 2024
- Interview date(s): WC 28 Oct 2024
Assessment process
Sift Stage
At sift stage we will assess your application (CV and personal statement) against criteria 1, 2, 3, 4 & 5 listed in the professional requirements section above.
In your application, please state clearly how your skills, experience, and knowledge meet the essential criteria. Please ensure that anything submitted as part of your application is factually accurate, and you are not presenting the ideas and experience of others, or generated by AI, as your own.
In the event of receiving a large number of applications, a pre-sift may take place on just the following lead criteria:
- 1-2 years of experience in cloud engineering, system administration or IT support.
- Some experience and understanding of Microsoft Azure cloud services.
In your personal statement please address the lead criteria by telling us about your experience in cloud engineering, system administration and your experience in Microsoft Azure cloud infrastructure.
Interview Stage
Our transparent interview process involves candidates receiving a list of attribute-based questions in advance. This has been proven to help neurodiverse candidates and others to perform better at interview and is part of our inclusive culture.
We will assess your Experience, Skills and Knowledge as well as Attributes (set out in the professional requirements section) at Interview Stage.
You can read more about Attributes in Ofwat’s Framework for Success.
Please note that the interviews will be conducted via video conferencing software such as Microsoft Teams.
If you have any queries about any aspect of this role, selection process, or you require any reasonable adjustments please email recruitment@ofwat.gov.uk.
Please read the attached "Candidate Information Pack" for details on terms and conditions.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : recruitment@ofwat.gov.uk
- Email : recruitment@ofwat.gov.uk
Recruitment team
- Email : recruitment@ofwat.gov.uk
Further information
