Efficiencies and Organisational Change Manager
Government Internal Audit Agency
Apply before 11:55 pm on Wednesday 25th September 2024
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About the job
Job summary
We are an executive agency of His Majesty’s Treasury (HM Treasury), established in April 2015 to improve the quality of internal audit provided to central government.
Most of the Agency’s people are professionally qualified internal auditors, accountants or investigators.
Many are also specialists in areas including counter fraud, project management, digital and commercial audit.
We lead both the Government Internal Audit Profession and the Government Internal Audit Function.
Our workforce brings with it a unique depth of experience gained in a wide range of government departments, related bodies and other sectors.
This enables us to offer a high-quality service based on cross-government insight and a strong understanding of our customers’ business.
In GIAA, we aim to be a great place to work and to ensure that we have the capability and capacity to make even more of a significant contribution to achieving A Brilliant Civil Service over the coming years.
Our initial focus was on becoming “a single audit practice”. We are now focused on taking GIAA to the next level so we can provide better insights and better outcomes for government.
Job description
GIAA has an ambitious People and Culture Strategy that articulates the strategic direction for our people, setting out a clear framework for how we will attract, engage, develop, and inspire our people to reach their fullest potential, and to fulfil the GIAA vision and mission.
As Efficiencies and Change Manager in Organisational Change Team, you will be responsible for facilitating and delivering activities at all stages of the project life cycle, from vision, through to readiness, training, benefits realisation and close. You will manage a varied portfolio of initiatives simultaneously such as efficiencies programme, data cleanse and sustainability, identifying dependencies and ensuring that changes are understood, implemented and embedded as business as usual. This will involve gathering information about initiatives being delivered across the organisation to help the Agency better coordinate, assess, and prioritise organisational change.
You will need to be skilled at identifying opportunities for improvement and efficiencies, and implementing processes that promote productivity and quality. You will also be accountable for identifying, assessing and managing risks in these areas and developing, implementing and monitoring proportionate risk mitigation strategies.
This is a critical and exciting role in facilitating agency-wide change initiatives to support the delivery of the Corporate Plan, Vision and Strategy. As such, the role requires focused stakeholder engagement to achieve buy-in and successful outcomes.
Key to this role is significant experience in change management processes, strong analytical skills and a 'can do' approach, working across organisational change, corporate and the wider agency. You will be required to take on new areas of work with a positive attitude, be a self-starter, confident on own knowledge and skills, as well as encourage a culture of continuous improvement, identifying and leading on opportunities to improve processes and realise efficiencies.
In summary the postholder will:
• Develop and facilitate change initiatives using relevant and proportionate insights for example conducting root cause analysis, stakeholder interviews and focus groups, data mapping and analysis and utilising existing performance analysis data wherever possible;
• Proactively identify, manage and nurture relationships with key internal and external stakeholders as you lead the implementation of each change initiative;
• Support rollout and implementation of change management and project management tools and templates, to ensure a consistent approach across the organisation;
• Help promote cross-team working through effective engagement with teams outside of immediate work area and provide a safe space for collaboration in order to plan and implement effective change initiatives including leading focussed workshops, action learning, problem solving meetings and informal discussions.
• Write high quality business case content, co-ordinating any specialist input regarding business change;
• Lead benefits realisation across change initiatives and understand the impact of all business change activities on benefits management including proactively defining, quantifying and tracking the realisation of benefits to support the justification, approval and implementation of change initiatives and projects;
• Continuously evaluate change management strategies and adapt approaches based on feedback and evolving stakeholder needs and implement best practice and lessons learned from initiatives to optimise future implementations;
• Identify, qualify, and update change readiness criteria before the implementation of change initiatives. Report on the tracking of these, including ‘approve/refuse’ go-live criteria;
• Lead on the creation and use of all the required business change products for the organisation and ensure they are used appropriately;
• Lead on the change evaluations and impact assessments needed to support the organisation’s strategic objectives.
• Lead on business change messaging, working closely with the Communications team. Provide content for communications relating to business change across the programme, ensuring learning and development needs for staff are considered. Champion the employee journey throughout transformation and change delivery;
• Identify, classify, and update the stakeholder engagement plan in relation to business change and benefits activities. Lead stakeholder engagement on change initiatives, to ensure it aligns with business change best practice. Be a point of contact for senior stakeholders on change and benefits;
• Provide direction and guidance to the team, and support development of others. Lead benefits and business change activities across the organisation, focusing on the development of benefits and change management capability and providing coaching and learning support;
• Use data analysis to make evidence-based decisions and produce and present reports detailing analysis outputs and visualisations for GIAA colleagues and customers;
• Use digital tools to increase efficiency and productivity across the agency;
• Drive improved customer service and efficiency outcomes by planning, implementing, and evaluating changes, involving immediate team and wider stakeholders and colleagues;
• Deliver timely performance with energy, taking responsibility and accountability for quality outcomes within your projects and work streams.
Person specification
You will be required to write a statement of suitability of up to 1000 words setting out how your skills and experience meet the following criteria:
1. Skilled in leading change management, evaluations, and impact assessments.
2. Expertise in benefits realisation and understanding the impact of business change activities.
3. Proven experience in leading teams and working groups to achieve successful outcomes and buy-in for change initiatives.
4. Clear, adaptable communicator, able to explain complex issues to non-experts.
5. Strong relationship-building and stakeholder influencing skills including building trust and credibility at all levels.
6. Strong analytical skills with a focus on evidence-based recommendations.
7. Ability to manage sensitive, competing issues and navigate complex relationships under pressure.
Candidate Qualifications (desirable)
Project Management qualification e.g. PRINCE, APM, Agile.
Knowledge of project management, engagement and change
Benefits
Benefits
- Competitive salaries and in-year rewards
- Flexible working
- A Civil Service Pension with an average employer contribution of 27%
- Discount on big brands
- Volunteering days
- Season Ticket Loan and Cycle to Work Schemes
- Free eyesight tests
- Family-friendly HR policies
- 25 days’ annual leave increasing by one day per year of service to 30 days after 5 years’ service
- Geographically based Agency
Things you need to know
Selection process details
Recruitment Timeline
Closing date: 25/09/2024
Shortlisting: w/c 30/09/2024
Interviews: w/c 14/10/2024
This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.
If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs profile.
Please note that only applications submitted through Civil Service Jobs will be accepted.
Eligibility Statement
A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this.
Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Security Check (SC) /
To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case by case basis once the advert closing date has passed.
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
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Contact point for applicants
Job contact :
- Name : Katie Woodhouse
- Email : GIAARecruitment@giaa.gov.uk
Recruitment team
- Email : giaarecruitment@giaa.gov.uk
Further information
