Cost Recovery Expenses Manager (Band 4/HEO)
Health and Safety Executive
Apply before Midday on Thursday 3rd October 2024
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About the job
Job summary
The primary purpose of this job role is to deliver an efficient cost recovery and expenses service, as part of the PFPD Cost Recovery and Expenses Team, resulting from the BSR becoming fully operational.
This post will have integral part in leading and managing the newly formed PFPD Team who will support the BSR (Building Safety Regulator) as part of HSE’s finance function. The role will lead on the setting up of the team and the associated areas of cost recovery for its chargeable functions including invoicing, reimbursement of other regulators, debt recovery and oversight of expenses.
Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 22.5 hours per week.
Job description
The main duties of the role will include:
- Line management and leadership of the 2 x Band 5 and 1 x Band 6 team members.
- Working closely with the BSR Operational Support, Operational Excellence Team, SSCL (our shared services provider) and other regulators to streamline and improve the invoicing and reimbursement processes.
- Overall responsibility for the invoicing and debt recovery function for BSR cost recoverable activities.
- Work with officials from the Fire & Rescue Service and Local Authorities to ensure the timely reimbursement for their services when commissioned by the BSR. This includes extracting data from Dynamics and monthly reporting and reconciliation.
- Ensure compliance with HSE expenses policies and support the BSR SLT as part of the regular compliance indicator information.
Key Responsibilities
- Identify and embed process improvements for invoicing, working with the wider PFPD and SSCL (Shared Service Provider) to realise efficiencies.
- Support on the reconciliation process, identifying receipts using the relevant systems and resolve invoicing queries.
- Lead on debt recovery by monitoring and controlling of the recovery of debts as outlined in HSE’s Debt Strategy, attending the regular Debt Review Meeting with the Deputy Director of Finance.
- Lead on the identification and subsequent preparation/submission of Debt Collection Agency and litigation files.
- Participate in quarterly contract meetings with the DCA and litigation company to ensure effective delivery of the contract and value for money.
- Work collaboratively with the wider Cost Recovery Team.
- Have joint oversight of the expenses function to ensure compliance, including the delivery of an effective post-payment checking regime, ensuring the required targets and deadlines are achieved and where appropriate, working with HSE’s Fraud Officer to identify and target specific areas of concern.
This post requires extensive knowledge transfer and training from the existing Bootle based team which will require office attendance 3-5 days per week during the training period and it is expected that there will be ongoing face to face collaboration to ensure consistency in process and development across the various income regimes. There will be an agreement with your line manager if you are successful.
Person specification
Essential Skills and Criteria
- Ability to work as part of a team and lead using initiative to deliver quality and timely outcomes.
- Working knowledge of customer invoicing.
- Strong communication skills (both written and oral) to persuade and influence both internal and external stakeholders.
- Competent MS Office skills, particularly Word and Excel.
- Excellent time management, organisation and planning skills.
- Proven track record of introducing improvements and delivering change.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Communicating and Influencing
- Working Together
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
We invest in our people with;
- Competitive rates of pay
- Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.9% far more than in the private sector.
- Family friendly policies and working hours to help balance your home life and career.
- Carer friendly policies to help create a supportive working culture.
- 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave.
- Parental leave benefits.
- As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.
Things you need to know
Selection process details
Application Information
As part of your application, you will be asked to complete a CV that displays your career history, experience and qualifications. You will also be asked to complete a Personal Statement of up to 500 words which demonstrates how you meet the essential skills and criteria listed within the person specification.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a personal statement https://www.civil-service-careers.gov.uk/how-to-apply/
Sift information
At sift, you be assessed on your CV and Personal Statement. The sift is due to take from the week commencing 7th October 2024.
Interview information
Interviews will be scheduled for week commencing 14th October 2024.
You will assessed on the behaviours detailed in the job advert as well as your experience.
AI Tools & Platforms
During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their Behaviours, CVs and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage.
Sponsorship
This role is not open to application from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.
Further Information
Please note that a Reserve List will be held for the period of up to 12 months.
It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.
HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.
We offer a guaranteed interview scheme for all disabled applicants who provide evidence of meeting the minimum requirements necessary for the post.
If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk.
If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.
Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here.
Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Devina Nadin
- Email : devina.nadin@hse.gov.uk
Recruitment team
- Email : hr.resourcing-team@hse.gov.uk
Further information
HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:
https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/
