Corporate Assurance Officer - Legal Aid Agency - ( Ref : 91801 )
Legal Aid Agency
Apply before 11:55 pm on Monday 11th November 2024
Details
Reference number
Salary
Job grade
Contract type
Type of role
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
Job description
Job Title & Grade: Corporate Assurance Officer – EO
Contract Type: Permanent
Salary range (depending on location):
National - £28,312 to £30,011
London - £32,416 to £34,361
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: A current CARS team office - LAA sites in Birmingham, Cambridge, Cardiff, Liverpool, London, Manchester or Nottingham
Directorate: Corporate Services
Team: Corporate Assurance, Risk and Secretariat (CARS) Team
Working Pattern:
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.
If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 21 hours and to cover at least 3 days of the week, with a working pattern that includes Fridays.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.
Reporting to: A CARS team manager
Closing date for applications: 8th November 2024
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
Corporate Services
The Corporate Services directorate works across the LAA to help shape and enable the priorities of the Chief Executive and Executive Leadership Team, providing support on areas such as strategy, data analysis, risk, assurance, communications, people and capability to all other parts of the LAA.
Corporate Assurance, Risk and Secretariat (CARS) Team
The CARS team combines the 5 functions of Health & Safety, Information & Data Security, Business Continuity, Risk and Secretariat to collectively strengthen and support the LAA’s governance, our assurance strategies, risk management processes and provide support to the LAA’s senior governance forums including the Board and Executive Leadership Team.
Note, depending on your office location you may be managed remotely.
Job Summary
The Corporate Assurance Officer works across multiple functions to provide administrative support across our functions as required. The role has particular emphasis on managing key assurance meetings, maintaining action logs and following up responses, supporting incident management processes and managing a number of shared mailboxes.
Key Responsibilities:
- Manage CARS team shared mailboxes, acting as a point of contact, triaging incoming mail, responding to routine queries and escalating other matters appropriately.
- Provide support to National Health & Safety Committee, Information, Risk and Security Working Group and Risk & Assurance Working Group. Support will include taking minutes, coordinating meetings, maintaining action logs and facilitating the work of these committees.
- Provide support to LAA’s incident response process, standing up incident response meetings, taking minutes, preparing and maintaining action logs, providing briefing notes and assisting with post-incident processes such as lessons learned exercises.
- Logging and managing responses to routine security incidents, escalating non-routine incidents as required.
- Acting as an administrator for H&S training, assessment and record systems.
- Maintaining records of and facilitating inductions for new LAA staff
- Provide support to Information Assurance, Health & Safety, Business Continuity, Risk and Assurance functions as required for specific projects and exercises to support the work of a CARS function or wider CARS team objectives
- Other work as required to support the overall objectives of CARS.
Essential Knowledge, Experience and skills
- Excellent organisational and planning skills;
- The ability to prioritise effectively to deliver at pace to tight deadlines and competing priorities;
- Effective interpersonal and influencing skills to engage and build relationships with key stakeholders;
- Ability to manage upwards
Attention to detail with a commitment to delivering excellence in all work
Desirable Knowledge, Experience and skills
- Knowledge of LAA business processes
- Knowledge of LAA stakeholders
- Experience of minute taking or committee administration
Person Specification
This role would suit a highly organised individual with good attention to detail that is able to manage their own workload and prioritise against competing deadlines.
Assessment approach
Application Process
To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 750 words.
Your statement should demonstrate your ability to do all the essential knowledge, experience and skills listed, using examples can help strengthen your application.
Please note we do not require a CV.
Interview / assessment Process
If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams where you will be assessed against the following:
- Strengths relevant to the role
- Some or all of the following Behaviours:
Delivering at Pace
Examples of delivering at pace at EO grade or equivalent are when you:
- regularly review the success of activities in the team to identify barriers to progress or challenging objectives
- identify who and what is required to ensure success, set clear goals and areas of responsibility and continually assess workloads considering individual needs
- follow relevant policies, procedures and legislation to complete your work
- ensure colleagues have the correct tools and resources available to them to do their jobs
- have a positive and focused attitude to achieving outcomes, despite any setbacks
- regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary
- ensure that colleagues are supported where tasks are challenging
Working Together
Examples of working together at EO grade or equivalent are when you:
- develop a range of contacts outside own team and identify opportunities to share knowledge, information and learning
- show genuine interest when listening to others
- contribute to an inclusive working environment where all opinions and challenges are listened to and all individual needs are taken into account
- ensure it is clear that bullying, harassment and discrimination are unacceptable
- offer support and help to colleagues when in need, including consideration of your own and their wellbeing
- change ways of working to aid cooperation within and between teams in order to achieve results
Managing a Quality Service
Examples of managing a quality service at EO grade or equivalent are when you:
- work with customers to understand their needs and expectations
- create clear plans and set priorities which meet the needs of both the customer and the business
- clearly explain to customers what can be done
- keep colleagues and stakeholders fully informed of plans, possibilities and progress
- identify common problems that affect service, report them and find possible solutions
- deliver good customer service which balances quality and cost effectiveness
Your Experience of implementing, promoting, or understanding diversity and inclusion policy - Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.
For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important to them and to where they work. Examples of action they have taken (in or outside of work) to embrace diversity (e.g., increasing understanding) or improve inclusion for others will increase the strength of their answer.
Shortlisting is planned for week commencing 11th November 2024
Interviews are planned for week commencing 25th November 2024
If you would like more information on this opportunity, please contact – Sarah Field, sarah.field@justice.gov.uk
Complaints procedure
If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.
If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Working Together
- Managing a Quality Service
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
