Business Analyst
Ofwat (Water Services Regulation Authority)
Apply before 11:55 pm on Sunday 29th September 2024
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About the job
Job summary
We are seeking an experienced Business Analyst to join our Operational Performance and Data Strategy team, as part of our plans to upgrade and modernise our data platform (Programme Ocean). The team sit within the Sector Performance directorate and shape how data is utilised across Ofwat and the sector through the delivery of Ofwat's data strategy.
The Data Strategy team provide other teams with practical solutions that result in efficiencies, enhanced visibility and access to data, as well as effective decision making and insights. They also lead on the development of our new data platform. The work of the team is important in creating the conditions for a sector that meets stretching performance commitments and that delivers for customers, the environment and stakeholders over the long term.
You will work closely with colleagues across Ofwat and with third party suppliers, to lead on the analysis of business requirements and user needs contributing to our exciting data platform modernisation programme. You need to have experience in documenting current business process and in process redesign, you will also have experience in working on data projects, analysing, and documenting complex dataflows, possess good written and oral communication skills and also have well-developed stakeholder management skills.
You can find out more about why you should join Ofwat, our strategy, values and our framework for success in the attached Information for Candidates Pack.
Job description
The Role
- Work closely with colleagues, bridging the gap between technical and business teams to understand and translate business requirements.
- Work with Head of Data Strategy and Programme Lead to scope the breadth and depth of the new architectural landscape.
- Generate process maps and document current data flows, identifying areas for improvement and make recommendations for changes to business processes.
- Work with users to evaluate and prioritise requirements and document user stories.
- Work with users to understand the technical capabilities and limitations of the
existing solution. - Have excellent communication skills and be able to inform and influence others.
- Provide support to colleagues, proactively sharing skills and knowledge.
- Develop your skills through continued learning and development.
Key Deliverables
- Support the project team in developing the business requirements for our new data platform, reviewing and analysing requirements to ensure that are clear and
compatible with our aims in our strategy. - Lead the delivery of workshops to identify and prioritise business requirements to feed into the new data platform.
- Document current dataflows and process maps which contribute to the continuous improvement of data and insights within the organisation.
- Seek out opportunities to improve Ofwat's use of data through identifying opportunities for standardisation.
- Creation of documentation to support both the existing solution and new solution and contributing to testing and guidance.
- Ensure new products meet business needs and are aligned with Ofwat's strategy
Person specification
To be successful in this role you will need the below essential experience, skills, knowledge and attributes:
Experience, skills and knowledge
- Lead Criterion: Experience working in or with public sector organisations, or with the Utility Sector.
- Experience of Agile Project Management delivery.
- Experience or knowledge of Microsoft Fabric and Purview.
- Demonstrable experience of working on a large-scale data transformation programme.
- Strong business process modelling skills, capturing existing processes and designing new processes.
- Highly effective at translating business requirements into user stories in a format that is easily consumable by the Agile team.
- Experience generating robust documentation to support the rollout of new systems.
- Proficient in business and technical stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate.
- Competent facilitator of workshops to achieve focused outcomes.
- Proven experience working independently.
- Excellent written and oral communication skills, with the ability to communicate to a wide range of audiences.
Attributes
Attributes as per Ofwat’s Framework for Success for Senior Associate Grade. You can read more about attributes here. Whilst we aim for Ofwat employees to adopt all attributes, the ones below are essential for this post:
- Promotes Collaboration
- Creates Clarity
Benefits
Why You Should Join Us:
We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working.
With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water.
But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.
You will also benefit from:
- Excellent employer pension contributions of 28.97% (around £10,695 to £15,833 per annum for this role).
- 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service, plus bank holidays
- Access to exclusive discounts on a variety of goods and services, including retail
outlets, theatre tickets, holidays, insurance, and a gym membership. - Flexible working arrangements that suit your lifestyle.
- Fees paid for membership of relevant professional bodies.
- Up to 3 volunteering days per year.
- Generous shared parental leave and pay.
- Enhanced sick pay.
- Regular development opportunities.
- Health and wellbeing initiatives.
- Season ticket loan for home-to-office travel.
- Cycle-to-work scheme.
Things you need to know
Selection process details
How to apply
Apply through the Civil Service Jobs website where you’ll be asked to create an account and complete an application form (CV and personal statement). If you’re unable to make an electronic application, please contact recruitment@ofwat.gov.uk and we will support you in completing your application.
Please ensure you have submitted your application in full ahead of the deadline listed below. Unfortunately, we won't be able to consider late applications.
Please see the candidate guidance on our website for more detail and tips on how to best make your application.
Selection timetable
- Closing date: 23.55 on 29 September
- Sifting: W/C 13 September
- Interview date(s): W/C 14 October
Assessment process
Sift Stage
At sift stage we assess your application against key essential skills, experience, and knowledge, listed above.
In your application, please state clearly how your skills, experience, and knowledge meet the essential criteria.
In the event of receiving a large number of applications, a pre-sift may take place on just the following lead criterion:
- Experience working in or with public sector organisations, or with the Utility Sector.
In your personal statement, please tell us how your skills and experience meet the lead criterion, with examples if appropriate.
You may find the STAR method useful in structuring your personal statement.
Interview Stage
Our transparent interview process involves candidates receiving a list of attribute-based questions in advance. This has been proven to help neurodiverse candidates and others to perform better at interview and is part of our inclusive culture.
We will assess your Experience, Skills and Knowledge as well as Attributes (set out in the professional requirements section) at Interview Stage.
You can read more about Attributes in Ofwat’s Framework for Success.
As part of the interview process, we may require a short presentation. Further details will be provided to shortlisted candidates upon invitation to interview.
Please note that the interviews will be conducted via video conferencing software such as Microsoft Teams.
If you have any queries about any aspect of this role, selection process, or you require any reasonable adjustments please email recruitment@ofwat.gov.uk.
Please read the attached "Candidate Information Pack" for details on terms and conditions.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : recruitment@ofwat.gov.uk
- Email : recruitment@ofwat.gov.uk
Recruitment team
- Email : recruitment@ofwat.gov.uk
Further information
