Senior Product Lead(Ref: 90429)
Ministry of Justice
Apply before 11:55 pm on Monday 14th October 2024
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About the job
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Job description
Grade: G7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: National: £54358 - £61585 (which may include an allowance of up to £2517). London: £58847 - £66670 (which may include an allowance of up to £4828).
Working pattern: Full-time, part-time, flexible working, job share.
Contract Type: Permanent
Vacancy number: 90429
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for a Senior Product Lead here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS) team.
This role aligns against Senior Product Manager from the Government Digital and Data Framework.
Product Leads champion the delivery and continuous improvement of products and define, own and solve problems. They use their technical understanding, as well as knowledge of user needs and business goals to frame problems and set priorities. They are responsible for developing the overall vision for the product and engage their teams and stakeholders in the development of that vision over time and manage a product through its life cycle. They may line manage other staff and support their professional development as well as be involved in recruitment.
This can be an ‘entry level’ role for new product leads who have been working in other digital roles or civil servants with sufficient experience across other competencies.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
We are recruiting for two Senior Product Leads in EUCS. One responsible for Print and Scan functions and another responsible for the End User Device Analytical team functions within the MOJ.
This role will include management of a Third Party commercial managed service partner who provides a number of services to the MOJ, whilst working towards a hybrid partnership going forward and bringing services in-house longer term.
- Look for opportunities to evolve current processes and ways of working toward digitisation - reducing the burden on print and proactive analytics across the device landscape.
- Work with customers and stakeholders across the entire MOJ estate including prisons, courts and tribunal settings, probation offices and headquarter buildings.
- Drive commercial benefit from the current managed services and look to in-house elements as we drive efficiency across EUCS.
- Lead and develop a multi-disciplined team, instilling best practice, setting performance targets and ensuring KPIs are consistently achieved.
- Manage the development and delivery of the product strategy and roadmap, acting as SME with a deep technical understanding.
- Prioritise future requirements to create modern and efficient, enterprise-level EUC solutions and services that delivery value for money and enable the Ministry of Justice to meet its operational objectives across the UK.
- Delivering high quality results and decisions, within tight timescales whilst working under pressure and dealing with ambiguity.
- Develop and deliver continuous service improvements and work as part of a multi-functional team to create, refine and prioritise a product backlog of changes and enhancements.
- Discuss requirements with technical and non-technical audiences
- Own, maintain and publish all product documentation to a good quality and standard, including product roadmaps and future strategic intent.
- Building and managing effective relationships with stakeholders and third party suppliers and share specialist knowledge to support the adoption of the service.
- Review operational ways of working and keep up-to-date progress records on activities.
- Working with internal teams and suppliers to identify resolutions to incidents and problem tickets and utilise this data to improve the product.
- Demonstrate strong understanding of the most modern standards and practices, sharing with the wider team and Justice Digital community.
- Work collaboratively with other areas of EUCS and Justice Digital.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
- Staff have 10% time to dedicate to develop & grow
- Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Free membership to BCS, the Chartered Institute for IT.
- Some offices may have a subsidised onsite Gym.
Person Specification
Essential
- Able to act as the subject matter expert for their own area of technical specialism and be fully conversant with other complementary technologies and related products.
- Skilled in leading and managing multi-disciplined teams, championing continuous learning and development.
- Able to follow agile working principles, identifying and comparing the best processes or delivery methods to use, including measuring and evaluating outcomes. You can help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
- You can identify, communicate and work within constraints. You can challenge the validity of constraints. You can ensure standards are being met.
- You can apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change.
- You can effectively get buy-in from the organisation. You can work with scant information and explain it in abstract terms. You can develop a strategy.
- You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to use.
- Excellent collaboration and partnership skills, with a proven ability to work as part of a wider technical leadership team.
- Excellent stakeholder management skills at all levels.
- Strong troubleshooting experience.
Willingness to be assessed against the requirements for SC clearance.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Person specification
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Candidates must submit a CV and statement of suitability (of no more than 750 words) via our applicant website Jobtrain, which describes how you meet the requirements set out in the Person Specification above. Candidates who do not submit both a CV and a separate statement of suitability will not be invited to attend an interview.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
- Leadership
- Communicating and influencing
- Working together
- Developing self and others
- Changing and improving
- Managing a quality service
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Candidates invited to attend an interview will be expected to prepare and deliver a brief presentation as part of the interview process.
Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift -
- Able to act as the subject matter expert for their own area of technical specialism and be fully conversant with other complementary technologies and related products.
- Strong troubleshooting experience.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
