Counter Fraud Investigations Manager
Driver and Vehicle Licensing Agency
Apply before 11:55 pm on Monday 18th November 2024
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About the job
Job summary
Can you gather and objectively analyse information, whilst paying attention to details to establish important facts?
Are you someone who enjoys working collaboratively with both internal and external stakeholders?
If so, we would love to hear from you!
Job description
You will work closely within a small, dynamic team and will be responsible for managing internal fraud, bribery, computer misuse and corruption allegations against Driver and Vehicle Licensing Agency (DVLA) staff, suppliers/contractors. Where appropriate, undertaking and supervising investigations (to criminal evidential standards) in accordance with PACE. You will also analyse reports to identify potential risks and undertake fraud risk assessments, recommending mitigating action.
We will look to you to ensure delivery of effective, timely, and focused counter fraud investigations in accordance with plans and corporate objectives.
You will have excellent communication skills and can communicate effectively both verbally and in writing. You will have the ability to confidently deliver face to face presentations to colleagues and stakeholders as you will be required to raise fraud awareness through engagement with internal and external stakeholders and delivery of regular face to face fraud awareness presentations.
This is a diverse and varied role, where no two days are the same.
Responsibilities
Your responsibilities will include but will not be limited to:
- Managing internal investigations that involve DVLA staff or suppliers in accordance with DVLA policies, response plans and, where appropriate, to PACE standards.
- Undertaking fraud risk assessments, reviewing internal controls, while developing actions to mitigate fraud risk and ensuring compliance with Government functional standards and/or best practice guidance.
- Managing protective monitoring and ensuring enquiries of the record are for legitimate business purposes. Managing the annual security declaration process.
For further information about the role please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
Person specification
You will have experience in dealing with investigations and applying legislation. Being analytically minded, you will have the ability to accurately and effectively interpret accurate information from investigating and using your exceptional attention to detail to achieve your objective. The matters you could be handling maybe very sensitive and difficult topics.
You would be described as a conscientious and self-motivated individual who takes responsibility and ensures all procedures are followed.
Excellent organisational skills are required, and you will be able to manage and filter workflow as well as organise and prioritise your work to maximise productivity and achieve all deadlines. You will be highly adaptable and flexible, adjusting to the requirements of the role.
You will have strong stakeholder management skills, where you can gain rapport quickly as you look to build effective working relationships with both internal and external stakeholders.
You are naturally inquisitive and value knowledge, ask questions and seek answers in-order-to deliver successful outcomes.
If you do not already hold the qualifications listed on the role profile, then you must be willing to work towards these once in role.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
- Best in class learning and development tailored to your role.
- An environment with flexible working options where we encourage a great work-life balance.
- Generous employer contribution of 28.97%, depending on chosen pension scheme.
- 25 days holiday, increasing by one day each year up to 30 days pro rata.
- Access to the staff discount portal.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need.
There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.
Things you need to know
Selection process details
How to Apply
As part of the application process for this role you will need to submit a CV with a Personal Statement of up to 1250 words. Further details around what this will entail are listed on the application form.
For your CV and Personal Statement, please provide detailed evidence of your experience of the following essential criteria:
- Experience of working in an investigative environment.
- Experience of drafting reports, producing high quality documents.
- Experience of risk management.
- Experience of working collaboratively with a range of stakeholders, both internal and external, developing and maintaining effective working relationships.
- Excellent communication skills, communicating effectively both verbally and in writing; and have the ability to confidently deliver face to face presentations to colleagues and stakeholders.
Click here for further guidance on writing a CV and Personal Statement.
The sift is due to take place from Tuesday 19th November 2024.
Interviews will be held from Tuesday 3rd December 2024.
This interview will be conducted on site at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- an interview
The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.
Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Please be aware that where a candidate has been dismissed from the Civil Service within the last 12 months, this may result in the removal of your application at the pre-employment checking stage.
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application or used during interview is truthful and factually accurate. Applications may be rejected if plagiarism is detected. Examples of plagiarism can include presenting the ideas and experiences of others, or concepts generated by artificial intelligence, as your own.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting.
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Carole Egan
- Email : carole.egan@dvla.gov.uk
Recruitment team
- Email : dftrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
