Project Support Officer - PMO (Ref: 91408)

HM Courts and Tribunals Service

Apply before 11:55 pm on Monday 4th November 2024

 

Details

Reference number

374177

Salary

£32,827 - £40,403
The national salary range is £32,827 - £35,678, London salary range is £37,174 - £40,403. Your salary will be dependent on your base location
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Higher Executive Officer
HEO

Contract type

Permanent

Type of role

Digital
Information Technology
Project Delivery
Other

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job summary

These positions are based nationally.

Job description

HM Courts and Tribunals Service

Directorate: Digital Technology Services (DTS) 

Pay Band:    HEO

Job Title:     Project Support Officer – PMO

Location:   London / National

                  Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability).

Term:        Permanent

Interview:  Video conference via Teams

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

Reserve List:

HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points, can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list.

Introduction:

These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued.

Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service

Job Description:

As Project Support Officer, you will be responsible for a diverse range of duties supporting the team and, ultimately, the delivery of the Project(s). You will provide a planning, analysis and reporting function, designing and developing robust tools and processes which will help to inform strategic and tactical decisions on a daily basis, including resource planning across the team. 

Key Responsibilities:

  • Planning and scheduling – Develop and maintain appropriate systems to enable effective planning and scheduling.
  • Monitoring and reporting – Support in maintaining project controls and in producing project reports.
  • Admin – Responsible for project file management systems and adherence ensuring robust version control and data security application. You will organise key project meetings and provide secretariat support where needed.
  • Stakeholder Management– support the development and maintenance of a stakeholder log for internal and external stakeholders. Act as the focal point for project responses to external requests for information. 

Skills & Experience: 

  • Experience in using the Microsoft office suite (specifically Excel, Word, Outlook, PowerPoint, Teams, SharePoint etc.)
  • A strong communicator, able to communicate messages clearly to a range of audiences at all levels – both verbally and in writing
  • Strong planning skills and ability to prioritise work
  • The ability to build productive working relationships quickly and to build confidence with the programme and projects
  • Experience of successfully supporting projects and working with multi-disciplinary teams to deliver results within fixed timeframes with limited resource
  • Experience of organising teams, establishing processes and working to deadlines 

Essential Criteria: 

  • Experience of working with senior managers/project managers for the successful delivery of a project or workstream
  • An understanding of basic project management functions and methodology
  • Excellent stakeholder engagement skills
  • Experience of managing teams and stakeholders to set priorities, goals, objectives and timescales.

Desirable Criteria: 

  • PRINCE2 Project Management qualification
  • Previous experience of working in a large digital organisation
  • Experience of project management of small projects

Application process:

The following areas of Success Profiles Success Profile Framework will be used to assess and score your application during the sift and interview. 

  • Experience – As demonstrated in your Application Form.
  • Behaviours - During the interview you will be required to provide evidence of the following key behaviours at Level 3.
  • Changing & Improving – lead behaviour
  • Delivering at Pace
  • Working Together

Person specification

Please refer to job description.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Delivering at Pace
  • Working Together
Alongside your salary of £32,827, HM Courts and Tribunals Service contributes £9,509 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance



For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
  • Telephone : 0845 241 5359

Recruitment team

  • Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

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