Grade 6 Senior Leader
Department for Work and Pensions
Apply before 11:55 pm on Sunday 17th November 2024
Details
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Salary
£78,843 - £83,957 (Inner London)
Job grade
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Number of jobs available
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About the job
Job summary
DWP is looking to fill various roles within our Service Delivery Optimisation Directorate, and our Deployment & Change Management Directorate. Here are some of the roles:-
- Planning and Performance Lead
- Head of Centre of Excellence
- Head of Service Assurance and Response
- Head of Operational Response
- Operating Hours and Workforce Scheduling Project
- Change Delivery Manager
Job description
Be an active member of your Senior Leadership Team, contributing to the wider Departmental agendas and providing visible, accessible and effective senior leadership, taking a personal lead in communicating messages with clarity and conviction.
Create and sustain effective relationships with senior stakeholders, including Directors and key delivery partners/stakeholders, to develop stronger working across DWP to create powerful, purposeful partnerships.
Be a resourceful, self-starting leader with experience of delivering in a fast-paced environment and leading high profile work strands that deliver high levels of performance and customer service.
Be responsible for personally delivering large, complex or business/policy sensitive changes or operational performance reporting and be accountable for the delivery and quality of activity in your area.
In your membership of Senior Leadership Teams, role model exceptional leadership, working flexibly across boundaries, building capability in line with Professional Standards and undertaking regular activity to build and sustain engagement.
Through your behaviour and ways of working make DWP an inclusive place where people can be their best.
Person specification
Lead Criteria:
- A transformational leader to their teams and beyond. Inspiring colleagues through difficult situations, transforming performance and building high performing teams through challenging and changing circumstances.
- An excellent communicator with the ability to influence and motivate people at all levels. You will be confident delivering written and verbal communications to a very high standard for senior leaders and key stakeholders.
Other Criteria:
- The ability to translate tasks into action, providing clear direction for the teams you work with, that they can align behind and deliver.
- Excellent analytical and numeracy skills and the need to be accurate even when working at pace.
- Experience of leading and delivering across multidisciplinary teams and forging strong working relationships, being comfortable dealing with stakeholders at all levels.
- You will have the ability to understand and lead change, inspiring and obtaining commitment from colleagues by encouraging discussion, innovation, and ideas in support of long-term organisational vision.
- You will actively promote equality, diversity, and inclusion in the workplace, demonstrating the DWP values with support and care for colleagues and creating opportunities for all.
- Excel in proactively developing and maintaining positive and professional working relationships with diverse groups of people and organisations, prioritising the needs of the business while negotiating best outcomes for all stakeholders.
- A track record of building your own and others capability, continually reviewing learning needs and development to ensure changing business requirements can be delivered professionally at pace.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Selection process details
As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Selection will be by a written sift, followed by a video interview.
CV
The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short, and allows an initial check of eligibility, so please put the main content of your evidence and skills in your Personal Statement.
Personal statement
When completing your personal statement, please read and understand the Key Criteria thoroughly as this is what your written evidence will be assessed against. Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criteria separately, however, one narrative example may cover and evidence several key criteria. You may not be able to meet all the key criteria, but please ensure you evidence: the key personal requirements and what have you done that relates to the requirements. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why, what you can do and the skills you have that are transferable to the key requirements and the life experience or passion you have that are linked to this role.
Written Sift
The written sift will be conducted using evidence from your Personal Statement of 1250 words and will be assessed against the Chosen Key Criteria within the advert. In the event of a large number of applications we will use the Lead Criteria set out in the Person Specification to initially assess your application during the Sift stage. Candidates who pass the initial Sift may be progressed to a full Sift or direct to interview.
Interview
Shortlisted candidates will be invited to attend an interview. This will be a video interview.
Sift and interview dates to be confirmed.
The interview panel will be a minimum of two people. The interview will assess a 5-minute presentation, Behaviours, and Strengths. The interview aims to be more of a conversation exploring the candidate’s capability for the role.
To help you prepare and settle into the interview you will be sent the presentation scope and Behaviour questions in advance of the interview, up to 5 days prior to your interview. These questions should be treated as confidential. Candidates will be asked further probing questions to determine suitability for the role.
Candidates will be asked further probing questions to determine suitability for the role. You will be assessed against:
- Leadership (Level 4)
- Communicating and Influencing (Level 4)
- Working Together (Level 4)
- Managing a Quality Service (Level 4)
It may help to use the WHO or STAR model to explain:
What the task/work was, How you approached the task/work/situation and what the Outcomes were, what did you achieve? Or What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions?
At interview candidates will be asked to provide their location preference.
Selection and Feedback
We will notify all candidates as soon as possible. Feedback will only be provided following an interview.
A reserve list will be held for up to 3 months, which we may also use to fill future similar vacancies.
Candidates should note that if successful in this campaign, you will be expected to remain in post for a minimum of 18 months before applying for any other lateral moves within DWP.
Reserve lists
Reserve List – You may be placed on a reserve list if your application is successful but we cannot immediately offer you a post, please note:
- If you are offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up post within a reasonable time frame you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances*.
- If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.
*Note - Exceptional circumstances could be when a candidate has requested a contractual Part Time Working Pattern, and this pattern cannot be accommodated in the initial role offered or in cases of serious ill health.
Further Information
Find out more about Working for DWP
A reserve list may be held for a period of 3 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Disability Confident Scheme
The Civil Service embraces diversity and promotes equal opportunities. DWP is recognised as a Disability Confident Leader, demonstrating the departmental commitment to attracting, recruiting and retaining disabled people and supporting them in achieving their full potential. We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria for the advertised role. To be considered for an interview, you must have:
- A physical or mental impairment which has a substantial and long term (over 12 months) adverse effect on your ability to carry out normal day to day activities; or a long-term health condition.
- Demonstrated that you meet all the minimum qualifying criteria set out in the advertisement for the post at the application and testing stages.
A full definition and examples of conditions can be found on this webpage. You will be asked at the initial application stage if you wish to apply via the scheme.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SDO Resourcing and Recruitment Team
- Email : spd.recruitmentadmin@dwp.gov.uk
Recruitment team
- Email : dwprecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
