Senior Product Manager, Police and Public Protection Technology
Home Office
Apply before 11:55 pm on Sunday 10th November 2024
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About the job
Job summary
A Senior Product Manager will use their knowledge of user needs and business goals to frame and solve problems. They will also set priorities for delivery teams. You will be responsible for the overall vision and quality of the product being delivered sometimes in conjunction with a Lead Product Manager or Head of Product.
You will identify opportunities for improving business outcomes and enhancing benefits, looking to continuously improve the quality, capability, and efficiency of your product. You will have the final say on quality and whether something is ready to be released into production. You may be asked either to be responsible for a single, complex, large product, or multiple related products. In addition, you may line manage, coach and mentor Associate Product Managers and Product Managers, and be involved in recruitment related processes.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.
Job description
The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, fire, crime, drugs policy, immigration, and passports.
The Police National Computer (PNC) is one of the UK’s critical national law enforcement data systems. The implementation of the Law Enforcement Data Service (LEDS) by the National Law Enforcement Data Programme (NLEDP) will replace the PNC and develop new data services. The programme will deliver a range of benefits, principally the avoidance of future running costs associated with PNC, but also substantial end user efficiency and effectiveness benefits.
The LEDS programme is part of the National Law Enforcement Data Portfolio (NLEDP). The other programmes that are part of this portfolio, and in most cases have interdependencies, are the Police National Computer (PNC), the Police National Database (PND), National Identity Access Management (NIAM), Law Enforcement Cloud Platform (LECP), Law Enforcement Community Network (LECN), Law Enforcement Products and Services (LEPS) and the Hendon Virtual Estate (HVE).
Your main day to day responsibilities will be:
- Forming the vision for the product(s) you own and engage teams and stakeholders in the development of that vision over time.
- Leading the production of roadmaps, release plans and lifecycle plans for the delivery and maintenance of the product(s) from inception right the way through to retirement as well as inputting into the departmental wide approach to road mapping/lifecycle planning. This includes documenting transformational items that support the development of future product roadmaps.
- Taking a product through its lifecycle (e.g. discovery, alpha, beta, live) including service assessments.
- Representing users and focus on their needs throughout the delivery process.
- Leading the prioritisation process for the work that needs to be done by the development team by creating and maintaining a product backlog in coordination with other Product Managers that balances immediate user needs with the long-term investment in development and overall business benefits.
- Providing final sign off on any completed functional development prior to the deployment to a production environment for your product(s).
- Taking the lead in using product or service usage data, and user feedback to devise new ideas for functionality or new ways of working with a continuous improvement mindset and take a lead in promoting such evidence/data driven design across the wider department.
Please note - due to business requirements, this role is only available full-time.
Person specification
Essential skills
You’ll have a demonstrable passion for Product with the following skills or strong experience in:
- Investigating patterns and trends identify and resolve problems.
- Working in the delivery of technology-based projects.
- Budgeting and financial control skills as well as commercial awareness.
- Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be large groups.
- Leading in promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle.
The skills listed are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework).
SFIA capability framework
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all engineering levels in the Home Office. This is a link to the capability framework: All skills A–Z — English (sfia-online.org)
We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.
SFIA Technical Skills
The skills listed below are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role.
Technical skills
We'll assess you against these technical skills during the selection process:
- Benefits Management (BENM)
- Innovation (INOV)
- Product Management (PROD)
- Stakeholder Relationship Management (RLMT)
- Problem Management (PBMG)
- User experience analysis (UNAN)
Benefits
You’ll also have access to the same benefits available to all civil servants in the Home Office:
- An in-year performance bonus scheme.
- A Civil Service pension with employer contribution rate of 28.97%, depending upon salary.
- 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
- Flexible working options to enable you to achieve the work life balance that right for you including part-time, flexi time and job sharing.
- Training and development opportunities tailored to your role.
- A culture encouraging inclusion and diversity.
- Season ticket loans and rental deposit loans.
- Cycle to work and payroll giving.
- Employee discounts - including a huge number of retailers, Microsoft Home Use programme and gym membership.
- A variety of staff recognition schemes including thank you vouchers.
- Health and wellbeing initiatives including monthly mindfulness sessions.
- Staff support networks.
- Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid.
- Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
- Up to five days paid leave for volunteering.
- Study leave and support for studying for a qualification or other accredited development relevant to your role.
You can find more information at Benefits - Home Office Careers.
Things you need to know
Selection process details
As part of the application process you will be asked to complete a Personal Statement (750 words). Please note your personal statement should include all relevant experience that relates to our essential skills criteria listed in the advert and role description. Use STAR format in your examples.
Further details around what this will entail are listed on the application form.
Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender. (Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected)
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism, copying, and generating of examples/ answers from internet sources including Artificial intelligence. If detected, the application may be withdrawn from the process.
Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all civil servants.
Sift Stage
The sift will be held on the Personal Statement. Please read the Essential skills for this position carefully. We will only consider those who meet the listed requirements.
Interview Stage
Candidates reaching the required standard will then be invited to attend a final interview. The interview will assess your Technical Skills (SFIA Framework) using technical based questions. Candidates will also be required to complete a 10-minute presentation. Details of which will be provided prior to interview.
Sift and interview dates
Sift will be conducted commencing from 08/11/2024.
Interviews will be held commencing from 02/12/2024. (Subject to the Panel’s operational requirements/priorities).
Interviews will be conducted remotely via MS Teams.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
Recruitment & Retention Allowance
This post is eligible for a DDaT Recruitment Retention Allowance. Successful candidate with exceptional skills and experience may apply for a Recruitment and Retention Allowance. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with the departmental priorities and could be reduced or withdrawn at any time.
Similar Roles
Job offers to this post are made on the basis of merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
A reserve list may be held for a period up to 12 months from which further appointment may be made.
If you are successful in this position and choose to accept the provisional offer for this role, you will be removed from all other Home Office reserve lists at the same grade.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : AC Recruitment
- Email : ACRecruitment@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
