Senior Product Owner- Workday
Information Commissioner's Office
Apply before 11:55 pm on Friday 11th October 2024
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About the job
Job summary
Working as part of our DDaT team and reporting into the Head of Product and Infrastructure you will hold a pivotal role leading the Workday team as well as the ongoing development, management and roadmap of the platform across the ICO. As part of this role you will have line management responsibility for members of your team alongside mentoring activities across the Digital and IT teams.
Job description
You will be responsible for leading the Workday Support team in the embedding, development and people change management of the Workday system across the ICO along with supplier account management of Workday and a third party Workday Partner.
You will be accountable for the strategy, roadmaps and leadership of the Workday product, ensuring that the product is developed and delivered in line with the external Workday methodology and internally to the Technical, Architectural, Security and PMO standards of the organisation, along with requirements of stakeholders within ICO.
You will form part of the Product and Infrastructure leadership team, using your technical and change management knowledge to help shape the ICO’s overall technical strategy and roadmap while ensuring that Workday is aligned to the needs of the ICO and offers value for money.
As part of the day-to-day management of your product, you will work closely with stakeholders in People Services and Finance/Procurement teams to ensure that your product is delivering to their requirements and that any backlog is actively managed and delivered in line with the delivery plan for Workday. You will lead your team to deliver efficiently and effectively manage support tickets raised by the People Services or Finance/Procurement teams.
You will be responsible for developing and leading on the testing strategy for the twice yearly Workday releases, coordinating completion across business stakeholder teams. You will be responsible for scheduling any non-automatic items as part of the Workday delivery plan.
You will work with business area teams to ensure that Workday releases and wider changes are documented and change governance framework maintained. You will be accountable for managing the security structure of Workday and for developing an auditing framework of the whole system which covers areas such as security, data, retention, accessibility and change control.
You will be the lead for ensuring business communication of Workday developments and new items that affect the whole of ICO are communicated and any change management requirements are planned and executed in collaboration with stakeholders.
This role will include the line management and appraisal of members of your product team and you will take on a leadership and mentoring role for more junior members of staff from across Digital & IT, helping them to develop their skills and learn from your experience.
Key responsibilities:
- Product Ownership of: Workday – current areas are Finance, Procurement, Estates, HR, Recruitment, Talent, Learning, Time Tracking, Payroll, Benefits, Absence and Reporting
- Ownership of the strategy and roadmaps for Workday in ICO
- Leadership and management of the Workday support team
- Change management for new functionality including communication and implementation planning and execution
- Project Management of the delivery plan, known and future
- Account management of Workday and third party partner
- Data and security management in Workday
- Auditing strategy and execution
- Development and management of test cycles and reconciliation
- Management of data retention compliance in the Workday system
- Identification and development of solutions as required by stakeholders
- Ensuring Workday is accessible for all
Person specification
Person specification
Essential criteria assessed at application stage:
- Substantial experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience.
- Related qualification to either ERP, HR or Finance.
- Workday user based training in Business process and Security Admin.
- Experience of ERP systems.
- Knowledge and experience of Workday methodology and usage.
- Knowledge and experience of providing technical support of Core back-office systems.
- Experience of training colleagues in the use of a core system.
- Experience of working in either a HCM or Finance role with knowledge of business processes.
- Experience of collaborative working with various stakeholders and external suppliers.
- Experience of assessing the impact of change and implementation.
- Experience in handling and managing sensitive, confidential data.
Essential criteria assessed during interview:
- Substantial experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience.
- Related qualification to either ERP, HR or Finance.
- Workday user based training in Business process and Security Admin.
- Experience of ERP systems.
- Knowledge and experience of Workday methodology and usage.
- Knowledge and experience of providing technical support of Core back-office systems.
- Experience of training colleagues in the use of a core system.
- Experience of working in either a HCM or Finance role with knowledge of business processes.
- Experience of collaborative working with various stakeholders and external suppliers.
- Experience of assessing the impact of change and implementation.
- Experience in handling and managing sensitive, confidential data.
- Strong interpersonal skills, including the ability to negotiate and maintain good relationships with both internal and external stakeholders.
- Ability to work under pressure, and to deadlines.
- Prioritise large workloads, project manage delivery plans.
- Ability to interpret requirements from non-technical users for successful delivery outcomes.
- Excellent attention to detail.
- Excellent written and verbal communication skills.
Benefits
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Selection process details
Equality, diversity, and inclusion
The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website.
Candidates with a disability who meet the minimum criteria for this vacancy will be invited to interview as part of the ICO’s commitment to the Disability Confident Scheme.
If you have a disability or impairment and require an alternative application method, please email the HR team at recruitment@ico.org.uk .
Closing Date
Please submit your CV and cover letter detailing your suitability to the role by 23:59, Friday 11th October 2024
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Feedback will only be provided if you attend an interview or assessment.
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Contact point for applicants
Job contact :
- Name : recruitment@ico.org.uk
- Email : recruitment@ico.org.uk
Recruitment team
- Email : recruitment@ico.org.uk
