Head of Project Management Office
Crown Commercial Service
Apply before 11:55 pm on Wednesday 25th September 2024
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About the job
Job summary
Are you an experienced Leader within the PMO space looking to implement your skills and experience into a newly formed function within Crown Commercial Service?
This role will be a critical position accountable for the monitoring, governance adherence and reporting processes for a portfolio of change across People, Process, Technology & Data at an enterprise level.
A key function which is being delivered as part of our exciting digital directorate transformation programme shaping the way effective change is delivered and managed within the organisation.
The role will be pivotal requiring leadership collaborating with both the internal Digital Teams, Portfolio & Investment Management and wider business leaders.
An exciting opportunity to shape how change is managed and delivered in Crown Commercial Service within this new function.
Job Summary
This is an exciting new leadership role within Digital and Data Services (DDS) which will design and embed a PMO function for the enterprise. The function will provide the data and assurance of the delivery of CCS change projects that deliver our business objectives
Directorate Overview
DDS supports CCS with digital and technology design, implementation and service delivery. We maintain the digital systems for CCS and work with our colleagues to deliver the business plan with a digital mindset.
Job description
Team Summary
The role of the Head of Programme Management office sits within the Strategic Projects and Governance team (SPAG) within the Digital Data & Services Directorate (DDS).
This is an exciting new leadership role within DDS which will design and embed a PMO function for the enterprise. The function will provide the data and assurance of the delivery of CCS change projects that deliver our business objectives
Key accountabilities
Procure a service delivery partner to provide PMO support for CCS
Lead and embed the PMO process and reporting etiquette for CCS
Lead a team of project support officers (PSO) and PMO analysts to work with the business to collect and collate the reporting requirements for portfolio assessment
Champion the use of best practice project management standards and processes.
Support and maintain the agreed budgets for projects and/or programmes and forecast actual costs against them in partnership with the Project Manager and Finance Business Partner
Manage the PMO team and support the Project Manager in the identification, recruitment, development, deployment and reassignment of resources throughout the project lifecycle.
Mandate and monitor the project team on the use of appropriate tools and techniques for managing stakeholder relationships. Provide assurance to the Head of Projects on the effectiveness of stakeholder management within Projects Establish and maintain the project processes and standards for managing risks and issues. Provide assurance to the project manager on the effectiveness of Risk and Issue management arrangements.
Ensure appropriate governance is in place across projects in readiness for external reviews e.g. Gateway Reviews at appropriate points in the project lifecycle. Monitor and report on the effectiveness of controls and ensure that recommendations from external reviews are acted upon.
Maintain and Capture the Change Control Process for projects and/or programmes supported by the Project Manager and or SRO
Establish and operate project controls on behalf of the project manager, reporting on project progress and status to appropriate bodies. Identify common capabilities and opportunities for linking up, re-using andsharing of methods and resources between projects and programmes. Ensure learning from experience is disseminated across the organisation.
Identify, develop and share best practice project management processes, tools and templates and benchmarks against industry standards. Provides direction and guidance to the project team.
Person specification
Essential Criteria (To be assessed at application stage):
Proven experience as a PMO Manager in a complex organisation, able to track KPI's and implement change.
Proven experience establishing and maintaining governance, frameworks and standards.
A strong collaborator, focused on working effectively with others, supporting colleagues and achieving success as a team.
Ability to confidently engage with colleagues at all levels, with the diplomatic ability to influence others and the ability to mediate disagreements and negotiate agreeable resolutions.
Excellent Leadership Skills across all levels
Assessment
If you are shortlisted, you will be asked to complete online psychometric tests and a feedback session with an Occupational Psychologist (allow up to 4.5 hours for this). You will also be asked to take part in a staff engagement exercise. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for the panel to explore further at interview.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Managing a Quality Service
- Communicating and Influencing
- Working Together
Benefits
What we will offer you, here are some of the benefits you can expect:
Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6)
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will reward your work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it isfound. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk
Working flexibly, delivering outcomes
CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.
Things you need to know
Selection process details
Selection Process
Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence 25-09-24 and interviews will be held either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)
To find out more about our recruitment process please click here
Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.
A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : The recruitment team
- Email : recruitment@crowncommercial.gov.uk
Recruitment team
- Email : recruitment@crowncommercial.gov.uk
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk