Admin Officer - Cardiff Crown Court (Ref: 91392)
HM Courts and Tribunals Service
Apply before 11:55 pm on Tuesday 29th October 2024
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About the job
Job summary
Job description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries.
The Crown office handles with enquiries from criminal justice agencies, solicitors, barristers and public via post, email, telephone and face to face.
Deal with full range of serious criminal work as well as management of jurors.
You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Your skills and experience
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask, whilst working in a fast-paced environment.
- Good written and verbal communication skills.
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent organisational skills.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
For a full job description, please see the supporting document in the advert below before applying.
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 4 days.
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com