Scottish Water Partnership Ranger

Forestry and Land Scotland

Apply before 11:55 pm on Sunday 13th October 2024

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Details

Reference number

371966

Salary

£31,611 - £33,125

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Administrative Officer

Contract type

Fixed term

Length of employment

6 Months

Type of role

Other

Working pattern

Full-time

Location

Clydebank

About the job

Job summary

Forestry and Land Scotland is the largest provider of outdoor recreation in Scotland. During 2020 and 2021 our forests and trails were busier than ever and this high demand is expected to continue throughout 2024-25.

The Visitor Services (VS) team is responsible for the development and delivery of a high quality, enjoyable and safe visitor experiences. This includes; planning and managing recreation opportunities, engaging with visitors, facilitating events, facilitating education and learning, working with partners & tenants, dealing with enquiries and engaging with communities.

This Ranger will be located at Clydebank as part of the central regions Visitor Services Team. The region comprises five functions: Business Services, Delivery, Planning and Environment, Estates Development and Visitor Services & Communities. The Region is also supported by national staff including a National Visitor Services and Communities team. The work at both Regional and National level around visitor services is supported by partnerships with Scottish Government, Police Scotland, Scottish Fire & Rescue, Local Authorities, National Parks, Visit Scotland, Nature Scot and others.

Job description

This is a fixed term appointment, commencing in September through to the end of March 2025 with funding through to 2027. If you love the great outdoors and have face to face customer service experience then we’d love to hear from you!

The post holder will encourage our visitors to have a safe, enjoyable and responsible visit across Scottish Water and FLS sites, in line with the Scottish Outdoor Access Code. Engaging with school groups and community groups the ranger will educate on best practice whilst within our sites and near waters.

This is a key role providing face to face communication, taking appropriate decisions and resolving problems or issues to ensure our visitors have an enjoyable experience and our partners are involved and kept up to date. The role also includes practical site management.

Main Duties

Welcoming visitors and providing information and advice on local resources, whilst promoting responsible visitor behaviours;
Monitoring and reporting visitor numbers and behaviour;
Work with land managers, ranger services, communities and other partners to promote responsible access opportunities and address impact of irresponsible behaviour such as campfires in woodland, party camping, irresponsible dog ownership and litter; reporting breaches of regulations to appropriate services;
General site clear up, including litter picking; erecting signage/cones as required;
Supervising agency staff contracted to be wardens;
Carry out inspections and audits of access routes and sites; undertaking any basic maintenance and repairs as required;
Community engagement, including work with schools and community groups
Creating interpretation materials for public education on using the countryside
Other ad hoc recreation management duties.

Person specification

Experience

Essential:

Experience of working in a visitor/customer facing or hospitality role, ideally in an outdoors setting;
Great communication skills – you'll be an enthusiastic communicator who develops relationships and rapport naturally with a wide range of people;
Able to work comfortably in all weathers and all terrains, including rough terrains;
Self-driven and used to lone working without direct supervision, using your judgement to take decisions appropriate to circumstance;

Desirable:

Knowledge of the outdoors in the area/locality of work;
Experience of engaging with internal and external stakeholders; Familiar with using
Microsoft Office packages, such as Outlook, Word and Excel.

Technical

Essential:

Basic countryside management and/or practical maintenance skills;
Familiar with using Microsoft Office packages, such as Outlook, Word and Excel.

Desirable:

First aid certificate;
Understanding of Land Reform (Scotland) Act and Scottish Outdoor Access Code;

Benefits

Alongside your salary of £31,611, Forestry and Land Scotland contributes £9,157 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Selection process details

Please see details of how to apply on our website

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Katy Mcgregor
Email : katy.mcgregor@forestryandland.gov.scot

Recruitment team

Email : resourcing@forestryandland.gov.scot