Head of Programme Management Office - Future ERP & Shared Services Provider Programme
Department for Business and Trade
Apply before 11:55 pm on Monday 23rd September 2024
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About the job
Job summary
The Department for Business & Trade has overall responsibility for supporting British businesses to invest, grow and export, creating jobs and prosperity across the UK.
The Future Enterprise Resource Planning and Shared Services Provider (FESSP) programme looks to unlock the future potential of Finance and HR service provisions. The programme sets out to upgrade and replace DBT’s current HR, finance, and payroll domestic system in two stages. In the medium-term it will upgrade to a newer on-premise system; and over the long-term it will replace the on-premise system with cloud technology. In addition, FESSP will transform and/or replace our supplier of transactional, back-office activities (shared services currently provided by UKSBS). This will simplify, streamline, and improve the services HR and Finance provide that enable staff to do their jobs.
The FESSP team is also an integral part of the Matrix Programme, which is a transformation initiative involving the Cabinet Office, Department for Science, Innovation & Technology Department for Culture, Media and Sport, Department for Education, Department for Health and Social Care, Department for Business & Trade, Attorney’s General Office and HM Treasury and the Department for Energy Security & Net Zero.
The Matrix Programme aims to deliver the Government's three overarching objectives for shared services:
- Better experience for all users - intuitive systems that are easy to use and mobile-enabled.
- Efficiency and value for money - better systems and services which support productivity and seek to reduce costs.
- Standardised processes and data - support interoperability, making it easier to understand and compare corporate data.
We are seeking a highly motivated and experienced Head of Programme Management Office (PMO), to join a fast-paced and complex Programme.
Job description
The Head of PMO will:
- Lead the PMO to support the programme and central Matrix programme team in the delivery of business case benefits and outcomes. Champion the use of best practice project and programme management standards and processes.
- Support the programme leads and the central Matrix programme team in the development of business case with input from specialists as necessary.
- Work with the Finance Business Partner to forecast, agree and maintain the budgets for programme.
- Provide expert project and programme management guidance, support and insight, and acts as the source of all project and programme information and metrics.
- Establish the project and programme processes and standards for managing risks and issues. Provide assurance across the programme on the effectiveness of risks and issue management arrangements.
- Lead and manage the FESSP programme plan and the supporting DBT aspects of the central Matrix programme plan.
- Proactively maintain a coherent cross programme picture of programme performance including planning, reporting, delivery, finance, risks, issues, dependency management and change management.
- Work with the SEO Governance and Reporting Manager to ensure appropriate governance is in place including arranging internal and external reviews as appropriate.
- Monitor the effectiveness of the programme’s controls and ensure that recommendations from internal and external reviews are acted upon.
- Establish and implement protocols to manage change within the programme including the updating and configuration of documents as required.
- Provide direction and guidance across the programme, through the identifying and sharing of best practice project and programme management processes, tools, templates, and industry standards.
- Identify common capabilities and opportunities for linking up, re-using, and sharing of methods and resources between projects and programmes. Ensure learning from experience is disseminated across the programme.
- Support the programme in the identification, recruitment, development, deployment and reassignment of resources throughout the project and programme lifecycles.
- Provide line management and support to the EO Programme Support Officers and SEO Governance and Reporting Manager.
Person specification
The Successful candidate will be a practitioner in crafting project approaches, resources and relationships to achieve successful outcomes and benefits. You will:
- Be adaptable when applying your knowledge of project management tools and methodologies, capable of crafting a project structure and organisation to meet the Programme’s requirements.
- Be experienced and credible in dealing with a broad and complex range of partners, with the confidence to engage with senior officials and ministers and a high degree of autonomy where there is ambiguity and change in a project.
- Be able to apply your skills to the management of risk, with a sound understanding of how this relates to wider strategy.
- Be an experienced people manager, able to build capability and develop a successful and motivated team. You will be tuned in to the needs of the business, ready to flex structures to ensure that your programme team remains aligned with delivery goals and wider strategy.
- Have experience of having engaged with assurance reviews, such as the Gateway Review process.
- Have sound planning knowledge and skills to enable deliverables, tasks and dependencies to be effectively controlled and managed.
Essential Criteria
- Experience of managing a PMO team, or as a Senior Project Manager on a large/complex project.
- Experience of developing and maintaining a programme plan within a high-profile technical programme.
- Experience of successful programme assurance and delivery, including effective risk, issue, assumptions, dependency and budget management.
- Strong people management skills, with the ability to build capability and motivate team members.
- Experience in dealing with a broad and complex range of partners, with the confidence to engage with senior officials and a high degree of autonomy where there is ambiguity and change in a project.
- Have sound planning knowledge and skills to enable deliverables, tasks and dependencies to be effectively controlled and managed.
- Have a recognised accreditation in professional project management such as PRINCE2 Practitioner, Managing Successful Programmes Practitioner, Agile Project Management Practitioner and P3O Practitioner.
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Leadership
- Delivering at Pace
- Communicating and Influencing
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Please refer to the attached candidate pack for further information on our benefits.
Things you need to know
Selection process details
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
To apply for this post you will be asked to complete the following as part of the online application:
- A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in the last 2 years are explained. The should not exceed more than 2x A4 pages.
- A Personal Statement of up to 750 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.
It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date, though this is subject to change.
In the event of a large number of applicants, an initial short sift will be conducted on the CV. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
As part of your interview, you will be asked to deliver a short oral presentation, details will be provided prior to your interview.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Reasonable Adjustments
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:
Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.
Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Candidate Support
You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.
Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.
Further Information:
- A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
- Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
- The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
- New entrants are expected to join on the minimum of the pay band.
- Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
- A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
- Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
- Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
- This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service / Disclosure Scotland / Access NI on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk
Vetting
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Nicola Copeland
- Email : nicola.copeland@businessandtrade.gov.uk
Recruitment team
- Email : dbtrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@businessandtrade.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints
