Transformation Lead(Ref: 91085)
Ministry of Justice
Apply before 11:55 pm on Monday 14th October 2024
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About the job
Job summary
Job description
Background
The Ministry of Justice (MoJ) is the largest government department and serves the public by upholding the rule of law and by delivering an efficient, fair, timely and effective justice system in which the public has confidence.
The MoJ works together and with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings, to criminal justice, prison and probation services. We work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.
This role sits within the Service Strategy & Transformation directorate. We are responsible for:
- Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to understand and drive collaboration on current transformation plans
- Identifying cross-cutting transformation opportunities across the Ministry of Justice that can drive cutting-edge user experience, efficiencies and delivery of policy goals
- Baselining and supporting performance and prioritisation across the Service Transformation Group
- Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.
- Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.
- Supporting the Director General for Service Transformation with strategic and analytical activity.
Overview
We are looking for an experienced individual to join the Transformation Team as Transformation Lead. In this role you will deliver at least ExCo transformation priority projects, by driving key workstreams and coordinating across a multi-disciplinary team to support delivery. An example project may be running an end-to-end pilot to design solutions to some of the most difficult problems in Justice. You will set the tone and methodology to drive at transformative change, both in terms of results (i.e., better outcomes for those using Justice services) and in ways of working (i.e., a truly cross-functional approach, centred on the creation of end-to-end journeys in Justice). You will need to be organised and effective at managing complex projects that are high priority for senior leadership. You need experience understanding and managing a complex stakeholder picture, with the ability to explain, influence and coach a senior and expert audience.
As a representative of the Service Transformation Directorate, excellent communication skills and the ability to remain calm and reliable under pressure are also essential. Directorate staff are both London and nationally based with a flexible working arrangement to suit the needs of the business, which brings an added dimension to developing relationship management skills. The role will provide an excellent opportunity to work at the heart of MoJ in a vibrant environment, learning how Service Transformation Directorate operates within MoJ as well as the wider Civil Service.
Job Description
Key responsibilities include the following:
- Play a leading role in the delivery of the Ministry of Justice ExCo’s transformation priorities. This will involve working cross-functionally with colleagues to deliver end-to-end service transformation.
- Lead teams to deliver using agile, iterative methodologies and delivering value through continuous discovery and development
- Work across functions and foster collaboration by coaching teams on working together effectively
- Develop and manage project plans that are flexible and adaptable to evolving business needs, ensuring timely delivery of transformation initiatives.
- Engage and communicate with stakeholders at all levels, including senior leadership, articulating the purpose and progress of service improvements.
- Perform cost-benefit analysis and provide data-driven insights on the financial and operational impact of service improvements and new solutions.
- Drive change management efforts to embed service transformation within the organization and promote a culture of continuous improvement.
- Ensure appropriate governance and escalation routes are managed in an effective way for a fast-paced transformation
- Line manage Transformation Advisors, as well as managing cross-functional teams on a project basis
To note: the above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks that may be expected within the scope and grading of the post.
Essential Criteria
- Experience leading complex projects / workstreams at pace
- Proven ability to work closely with cross-functional colleagues and key internal/external stakeholders to deliver strategic objectives and maintain strong relationships.
- Strong verbal and written communication skills, with the ability to effectively convey key messages to various audiences, including senior officials.
- Ability to produce analysis of financial impact, including cost and benefits, of solutions
- Comfortable working in an environment of uncertainty and continual change, with the ability to set direction and adjust as new information emerges.
- Ability to think of, research, and apply new ideas, encouraging innovation from others, and experimenting with new approaches.
- Ability to manage multiple deadlines while balancing competing demands and delivering on challenging objectives.
- Demonstrated ability to bring people together, incorporate feedback, and foster a collaborative environment.
Preferred Criteria
- Experience coaching teams in new ways of working
- Experience with digital teams and/or service design
Assessment Criteria
Application form
Changing and improving - 250 word limit
Communicating and Influencing - 250 word limit
Delivering at Pace – 250 word limit
Interview stage assessments
There is 1 interview stage for this vacancy.
Behaviours:
Changing and improving
Communicating and Influencing
Delivering at Pace
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
