Content and Channels Manager
Care Quality Commission
Apply before 11:55 pm on Sunday 13th October 2024
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About the job
Job summary
When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities.
We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement.
If you would like to help us, make a positive impact to health and social care within England, then read on.
Job description
In this role, you will lead the organisation’s content design and social media team and act as the lead for its most used service – our public website.
This is a fast-paced, wide-ranging and rewarding job. You will have the opportunity to lead a friendly team of committed colleagues and deliver crucial information to millions of users. You will champion clarity, brevity, accessibility and simplicity in all our content.
You will work closely with colleagues from Policy, Engagement and Technology to make sure we deliver against our objectives.
Person specification
You will be passionate about making our content and services easier to access, understand and use for everyone who needs them.
You will have excellent content skills and a strong understanding of digital channels. You will be comfortable using analytics and user research evidence to inform design decisions.
Benefits
- 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
- NHS pension scheme, with around a 14% employer contribution
- Free employee assistance service 24 hours a day
- Discounts to supermarkets, high street stores, electronics and fleet cars
- Discounted gym vouchers
- Cycle to work scheme
- Internal reward scheme where you could earn yourself a voucher or two!
- Equipment for homeworking
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
We want to support you to succeed and be your very best with opportunities for training and development, along with the support of experienced managers and mentors.
Things you need to know
Selection process details
We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk
CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.
For this role, we are particularly encouraging people from ethnically diverse communities and people with a disability to apply, who are currently under-represented at this level in the organisation.
Feedback will only be provided if you attend an interview or assessment.
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Diversity and Inclusion
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Contact point for applicants
Job contact :
- Name : Owen Griffiths, Deputy Director for Content and Channels
- Email : Owen.griffiths@cqc.org.uk
Recruitment team
- Email : recruitment@cqc.org.uk