Project Support Officer
OFGEM
Apply before 11:55 pm on Monday 21st October 2024
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About the job
Job summary
Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.
We’re offering a permanent, full-time role with fantastic opportunities to develop your skills in project co-ordination and management. You’ll be supporting critical projects across Ofgem, collaborating with teams at all levels and across multiple divisions to make sure projects run smoothly and deliver meaningful results.
This important role will involve all aspects of project support, from governance to communication and risk management, and will enable you to develop a wide range of project management skills and gain exposure to high-profile initiatives that are driving real change in the energy industry.
We’re looking for someone who enjoys working with diverse teams and has a strong interest in project co-ordination. If you’ve got experience in planning, scheduling and supporting project teams, this could be the perfect opportunity to grow your career within a dynamic and supportive environment. In return, you’ll benefit from excellent growth potential, superb development opportunities, and the chance to make a real difference.
What’s more, we’re offering hybrid working (with travel to one of our centres in London, Glasgow, or Cardiff), alongside a great range of benefits, including flexible working arrangements, generous leave, and an outstanding team environment filled with friendly, collaborative people.
We have a critical purpose to drive innovation and support change across the energy industry and this is your chance to join us, build your skills, and play your part in delivering a greener and fairer future for everyone.
Read on to find out more.
Job description
Purpose
Ofgem is Great Britain’s independent energy regulator. Ofgem’s purpose is to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment.
Working within the PMO team and alongside the Delivery and Product Management teams and Senior Managers in the Delivery Hub – Digital area, you will be responsible for supporting the monitoring and reporting on Delivery and Schemes. Agile project and product portfolio.
You will work within a small team of staff who are responsible for:
- Operating and continuously improving an effective PMO function
- Ensuring proper governance is implemented & adhered to
The role requires knowledge of best practices in the operation of a Programme Management Office.
This role will require a collaborative approach in working with colleagues both within and outside the Delivery Hub. The right candidate will have project and programme management experience, and a pragmatic approach that balances the need for governance and rigour, while not over-burdening the stakeholders.
Key Responsibilities
- Support an effective PMO function.
- Support with project and programme governance arrangements.
- Support the review of and revise the existing Project Management Framework and templates.
- Support projects as required
- Assess PMO tools and techniques and bring about positive change to how the PMO function operates.
- Keep the resource schedule updated for all projects
Person specification
Role Criteria
Essential:
- Knowledge of PMO and Project Management methodologies, processes and techniques (LEAD)
- Experience of supporting a PMO in an agile environment
- Programme and project risk management experience
- Excellent communication and interpersonal skills
Desirable:
- Exceptional planning and organising skills
- Experience of communicating and influencing with senior stakeholders.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Please refer to the Candidate Pack and Role Profile attached for full details.
Benefits
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Selection process details
When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.
Feedback will only be provided if you attend an interview or assessment.
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Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Lucy Dowding
- Email : recruitment@ofgem.gov.uk
Recruitment team
- Email : recruitment@ofgem.gov.uk
