Planning and Performance Manager(Ref: 90508)
Ministry of Justice
Apply before 11:55 pm on Tuesday 24th September 2024
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Planning
Strategy
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About the job
Job summary
Job description
About the Role:
The Planning and Performance (P&P) team at the Ministry of Justice (MoJ) is dedicated to enhancing performance understanding and outcomes to deliver on departmental priorities. We support strategic planning and performance activities across the department, working closely with stakeholders to foster a culture of continuous improvement. Our goal is to place performance data, insights, planning, and critical thinking at the core of our operations, enabling the department to achieve its strategic objectives and serve the citizens effectively through delivery of the Governments missions.
Planning and Performance Managers will be required to support a variety of planning and performance activities, including the development of strategic plans aligned with organisational priorities; telling the department’s performance story through its metrics and Key Performance Indicators (KPIs), monitoring progress, providing assessments; leveraging technology to enhance insights; streamline processes of performance reports and disseminating knowledge and support to optimise planning and performance practices across the department through our Centre of Expertise model. The Centre of Expertise works collaboratively alongside teams and provides central, wrap-around planning and performance support, guidance, and advice to help drive planning and performance maturity.
Key Responsibilities:
- Communication: Effectively communicate insights to various audiences.
- Engagement: Design and develop engagement events and bespoke communications for the wider planning and performance community.
- Stakeholder Management: Build relationships with senior leaders and colleagues.
- Collaboration: Work with senior managers and stakeholders to develop and embed the performance framework.
- Growth Mindset: Engage in learning and development opportunities.
- Proactive Approach: Prepare for reporting requirements and deadlines.
- Data Analysis: Analyse quantitative and qualitative data to provide performance insights.
- Report Writing: Produce high-quality performance assessments for senior stakeholders.
- Innovation: Enhance planning and performance processes through continuous improvement and technology.
Essential Skills and Knowledge:
- Prioritisation and workload management - Ability to manage a demanding workload and prioritise effectively.
- Strong communication skills - Ability to write performance reports and present insights in plain English, to effectively explain complicated information to co-workers and stakeholders.
- Lead administration and coordination of engagement events – take a leading role for planning, organising, and managing the activities and resources related to events including its feedback and evaluation of its effectiveness.
- Manage workflow processes and identify trends – maintain existing workflow practices whilst considering opportunities to improve the procedures that support the team's delivery, identify and analyse any patterns, changes, or opportunities for the team.
- Oversee team communication channels and shared mailboxes - manage and maintain internal and external communication channels and platforms, raising awareness and visibility of the team's work and achievements amongst stakeholders.
- Support strategic planning with business planning groups – work collaboratively and consulting the business groups with the development and implementation of the department’s strategic direction and goals.
- Identifying improvements and efficiencies - Ability to identify areas of improvement, efficiencies through automation and create innovative approaches to delivering better quality services and products.
- Data analysis and visualisation - Knowledge and experience of data preparation, data analysis, quality assurance, and presentation of results using high quality visualisations to provide robust performance insight.
Essential Criteria:
- Ability to work proactively and confidently across the department – ability to work on their own initiative, anticipating problems and opportunities to achieve the department's objectives.
- Strong organisational and analytical skills - ability planning, prioritising, and manage own tasks effectively and efficiently, as well as applying logical and critical thinking to analyse data and information.
- Excellent interpersonal and communication skills – able to build rapport and trust with stakeholders, clearly expressing information, both written and verbal, in a logical and considered manner.
- Ability to collaborate with and manage stakeholders at a more senior level - Experience of stakeholder management and ability to build strong working relationships with a diverse range of colleagues
- Proficiency in Microsoft Office 365 - specifically Microsoft Word, Excel, PowerPoint, and Teams. Experience in using Excel (or similar analytical tools) to manipulate and visualise data.
Desirable Skills:
- Project management experience - Experience using Kanban boards (or similar tools) for collaborative management of projects.
- Comfortable presenting to and facilitating groups – ability to communicate effectively with different audiences, lead discussions, and coordinate activities/group discussion among team members or stakeholders.
- Data tooling and scripting- Experience with Power BI, Power Automate, and scripting languages (e.g., VBA, DAX, SQL, R)
Benefits:
- Learning and development opportunities
- Flexible working options
- Inclusive and diverse working culture
- Pension scheme
- Annual leave and public holidays
- Season ticket advance
Application Process:
Candidates are asked to provide a CV and a 750-word personal statement as part of the application process.
Please provide information about your employment history and/or academic history for the last 3 years in the CV section. Please note, if you are unable to cover 3 years through employment and/or academic, a character reference will be required for clearance purposes.
Your CV should include:
- career history and key responsibilities
- skills and experience
You are asked to respond to the following three questions in the personal statement section of your application form – in no more than 250 words each – setting out how you consider your personal skills, qualities and experience demonstrate each core behaviour for this role.
- “Working together” (lead behaviour) – When have you worked effectively in a group or team to meet a joint objective? What approach did you take and why?
- “Managing a quality service” – What skills have you learnt from school/social life/professional occupation, that you feel are important in the workplace?
- “Communicating and influencing” – What communication methods have you learnt from school/social life/professional occupation that has helped you deliver an important message?
You must address each of these questions when providing your core behaviour examples on the personal statement section. If you don’t, your application will be turned down.
Candidates will be assessed at interview on the following behaviours Working together, Seeing the bigger picture and Delivering at pace. The interview process includes a 5-minute presentation on a subject of your choice, and questions on behaviours and strengths.
Strengths: relationship building, organiser and strategic.
Should a large number of applications be received, an initial sift may be conducted using the lead behaviour Working together.
Applications are shortlisted following the deadline, and successful candidates will be invited to interview. Scores are provided on what aspects of the application is assessed; no additional feedback can be provided at the application stage.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Person specification
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Managing a Quality Service
- Communicating and Influencing
- Delivering at Pace
- Seeing the Big Picture
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5359
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
