Senior Data Business Analyst – Markets Data Improvement

OFGEM

Apply before 11:55 pm on Monday 23rd September 2024

 
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Details

Reference number

369089

Salary

£45,614 - £62,600
London £48,331-£62,600 National £45,614-£58,519. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Grade 7
Level 2b

Contract type

Permanent

Type of role

Architecture and Data
Digital
Project Delivery

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

Cardiff, Glasgow, London

Job summary

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe energy supply. We are seeking a Senior Technical Business Analyst to join our Markets Data Improvement Programme. In this pivotal role, you will help drive Ofgem’s approach to data and incentivise supplier performance, aligning with our Forward Work Programme objectives. 

Your strategic mindset will enable you to analyse business problems and identify opportunities for improvement. You will be fluent in discussing data ingestion, transformation, and representation, and adept at conducting root cause analysis to address core issues. Your ability to draw out complex business needs and translate them into well-defined requirements for both technical and non-technical audiences will be crucial. 

You will excel in analysing IT system capabilities and modelling technical requirements. Collaborating with other digital professionals, you will develop apps, identify functionality gaps, and assess the impact of software changes. Your data-driven insights will support the formulation of strong business cases. 

In this role, you will manage and communicate change effectively, conduct strategic and root cause analyses, and model business processes and system data. You will evaluate options, define requirements, and improve business processes through workshops, interviews, and prototyping. Delivering user-centric business solutions with agile methodologies will be a key aspect of your responsibilities. 

To be successful, you will have significant experience in managing, communicating, and embedding change, extensive experience in requirements analysis and process definition in a digital, data, and technology environment, and a strong ability to visualise, model, and document business processes. Your stakeholder management skills will be exceptional, enabling you to clarify needs and commitments while focusing on user and business needs. 

Ofgem relies on having a workforce that reflects the society we serve, so we welcome candidates from all background, and especially those from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome. We will also support you with excellent training and development opportunities, plus a competitive benefits package. Within this role you will be part of our DDaT profession in which you will be supported throughout your career in professional and personal development.  

Job description

We are building our digital capabilities to support our objective of providing best-in-class digital services to Ofgem, the energy regulator for Great Britain. Ofgem works to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment.

We require the skills of a Senior Technical Business Analyst to join our Markets Data Improvement Programme. You will play a pivotal role in delivering one of our Forward Work Programme objectives to drive up Ofgem’s approach to data and incentivise supplier performance.

You will have a strategic mindset that allows you to analyse business problems and recognise opportunities to deliver business improvements. You will be fluent in discussing data ingestion, transformation and representation. You will be adept at conducting root cause analysis to get to the heart of any issue. You will be skilled at drawing out complex business needs through a variety of mediums and turning them into well-defined requirements for both technical and non-technical audiences.

You will be skilled in analysing IT system capabilities and can model technical requirements. You can work with other digital professionals to develop apps, identify functionality gaps, and assess the impact of software changes. You can formulate strong business cases using data driven insights to support your recommendations.

Key Responsibilities

  • Stakeholder analysis, management, influencing and communicating change
  • Strategic analysis, internal and external environment analysis, root cause analysis
  • Business process modelling, analysing business needs, modelling system data
  • Evaluating options, defining requirements, gap analysis and improving business processes.
  • Requirements elicitation, workshopping, interviewing, prototyping
  • Delivery of user-centric business solutions with agile working

Key Outputs and Deliverables

  • Impact analysis of proposed work and prioritisation of work stack based on this.
  • Comprehensive gap analyses based on assessment of existing business processes alongside detailed requirements for new processes
  • Functional, non-functional, data and usability requirements and business rules, established with key business users.
  • Requirements, modelled and documented, and translated to work items in the required structure for development teams to take forward.
  • Acceptance criteria, defined with the Product Owner and SMEs.
  • Options appraisals where analysis of work-flow leads to multiple possible strategies for facilitating business processes.
  • Clear definitions of change scope, with identification and prioritisation of new requirements or change requests as they are raised throughout project.
  • Support of business users and the testing team during user acceptance testing and rollout.
  • Quality assurance and maintenance of key requirements documents & specifications.

Person specification

  • Significant experience in successfully managing, communicating and embedding change (LEAD)
  • Extensive experience in requirements analysis and process definition in a digital, data and technology environment. (LEAD)
  • Experience visualising, modelling and documenting business processes
  • Experience in identifying opportunities for business performance improvement.
  • Strong stakeholder management skills, the ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Making Effective Decisions
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Please see Candidate Pack for details.
Alongside your salary of £45,614, OFGEM contributes £13,214 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.  

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. 

The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. 



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Jen Hughes/Ofgem Resourcing Team
  • Email : recruitment@ofgem.gov.uk

Recruitment team

  • Email : recruitment@ofgem.gov.uk

Attachments

Business Analyst 2b Role Profile DDI Opens in new window (pdf, 113kB)
Analysis candidate Pack Senior Business Analyst Opens in new window (pdf, 625kB)
Terms and Conditions May 24 Opens in new window (pdf, 317kB)

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