Senior Content Designer (SC clearance required)
Department for Business and Trade
Apply before Midday on Monday 11th November 2024
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About the job
Job summary
About us
The Department for Business and Trade (DBT) is at the forefront of the new government’s drive for economic growth. It is a ministerial department that supports businesses to comply, invest, expand, and export – creating jobs and trade opportunities around the country. We have a presence across the UK and in embassies around the world. About 8,000 people work here.
About the role
Content design is one of the government’s user-centred design professions that create and improve services so that the department can achieve the outcomes it seeks.
DBT’s content designers help businesses use our digital products by making complex language on GOV.UK and great.gov.uk easier to understand. They also design the department’s intranet so that people working here can support businesses efficiently.
We make sure content meets users’ needs, is up to date, and complies with the latest accessibility standards.
We use research insights to inform designs and evaluate how well the content is performing. We use this evidence to innovate, improve and provide a better service for our users.
In this role, you will be responsible for creating, iterating, and managing written content for our online platforms – GOV.UK, great.gov.uk and the intranet. The role does not include graphic design or creating content for social media, marketing campaigns or email marketing.
The role will be based in either London, Cardiff, Darlington, Edinburgh, Birmingham, Belfast or Salford and will require travel to other DBT offices at least once a quarter. This may be for training or team-building purposes.
Job description
We’re looking for a Senior Content Designer who can work within ambitious and aspirational multi-disciplinary agile teams.
You will be expected to:
- create, iterate, publish and manage the life cycle of high-quality, user-centred content – so that it meets user needs and departmental aims
- make complex language and processes easily understandable
- use research and insights to inform designs, and analytics and feedback to evaluate and improve content
- build relationships with policy stakeholders to understand their goals and work with them to improve user journeys, content quality and performance
- manage multiple content projects within a portfolio and adapt to changing priorities and deadlines
- provide feedback and mentor others to make sure they’re delivering quality work
- work on the development and implementation of content strategies
- review and improve processes and work with content publishing systems
Person specification
Skills and experience
It is essential that you have:
- agile working (content design)
- user-centred content design
- data-informed decision making
- content management
- strategic thinking
It is desirable that you have:
- experience of service design
- upskilling junior colleagues
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Selection process details
How to apply
As part of the application process you will be asked to upload a two-page CV and complete a 500-word only personal statement outlining how you meet the essential skills and experience listed above. You can use bullet points and subheadings if you prefer.
Sift will be from week commencing: 11/11/2024
Interviews will be from week commencing: 25/11/2024
Please note these dates are indicative and may be subject to change.
If there is a high volume of applications, we will sift looking at the specific criterion (user-centred content design) in your CV and Personal Statement. You may then be progressed to full sift or straight to interview.
How we interview
At the interview stage for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role- specific and in line with the DDaT Capability Framework.
Technical Skills
- agile working (content design)
- user-centred content design
- data-informed decision-making
- content management
- strategic thinking
Behaviours
- Changing and improving
- Communicating and influencing
- Seeing the big picture
You will also be asked to deliver a presentation will be informed on the topic following the sift on the day.
How we offer
Offers will be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for.
This role requires SC clearance. DBT’s requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn.
Checks will also be made against:
- departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records
- your credit and financial history with a credit reference agency
- security services record
- location details
We are running a campaign alongside this one for Content Designers which only requires BPSS level clearance. Please only apply to the one that you are most suited for as we will be sifting and interviewing all the roles combined. Only one application per candidate will be considered across both adverts and you will only be interviewed once.
More about us
This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. DBT employees work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office on average. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.
You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure on our website.
Find out more about life at DBT, our benefits and meet the team by watching our video or reading our blog!
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : DDaT Recruitment
- Email : ddat.recruitment@businessandtrade.gov.uk
Recruitment team
- Email : ddat.recruitment@businessandtrade.gov.uk
Further information
