Robson Academy Eagles Senior Administrator
Ministry of Defence
Apply before 11:55 pm on Friday 8th November 2024
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About the job
Job summary
The RAF Robson Academy of Resilience (RAR) Headquarters, based from RAFC Cranwell, aims to increase individual’s operational effectiveness through authentic inspiring training. Civil Servants and Armed Forces personnel work together to deliver this mission. The RAR Resilience Wing Eagles Administration Team is a highly productive Civil Service team responsible for the administrative processes for supporting the delivery of training for over 5,000 applications a year for the RAF’s Centralised Adventurous Personal Development Training Eagles Schemes, and the Force Development Facilitator Course. We provide direct support for multiple schemes/courses per year, both in the UK and Overseas. This role offers challenges and high engagement. It is a fast-paced environment that has exciting opportunities to take part in Whole Force Schemes. We provide pivotal support to large numbers of personnel, requiring the incumbent to demonstrate high levels of prioritisation; possess excellent interpersonal skills; be highly motivated with a flexible approach. We encourage pro-active thinking in a culture of continuous improvement and require managers at all levels to embrace an inclusive and positive environment to enable creative and innovative working behaviours.
This position is advertised at 37 hours per week.
Job description
MAIN RESPONSIBILITIES
- This position requires someone to lead a team of three AO grade Civil Servants through remote working, assuring the quality of work and output, team performances, communication, implementing and supporting training, ensuring team objectives are met; whilst implementing and maintaining an effective performance management system.
- Overall co-ordination of administrative support for multiple Eagles schemes and Force Development Facilitators Courses in accordance with MOD Policy, RAF Policy and direction.
- Stakeholder collaboration to agree Service Level Agreements, objectives and collaborative arrangements. Identifying which collaborative relationships should be built and developed, considering stakeholders’ advice and creating a climate of mutual trust and respect by being open and honest. Whilst addressing changes that may influence stakeholders and stakeholder relationships.
- Working closely with other departments, both internal to the MOD and externally to achieve organisational goals. Collaborating closely with Res Wg HQ, course leads, instructors and Eagles Admin Team to ensure dissemination of details are relevant, accurate and in line with Res Wg / MOD policy and processes.
- Prepare and manage aspects of internal and stakeholder meetings, which may include managing the agenda, the taking and distributing of meetings notes and actioning post meeting matters.
- Project management: understanding the roles of people involved, implement procedures which are aligned to scheme requirements, collecting and recording information and overseeing the Spec Training administration whilst being able to enhance delivery of the process and systems.
- Decision making; being able to analyse potential impacts to customers / stakeholders. This will also involve evaluating and aligning with objectives, values and polices to attain scope and success criteria. Being able to address issues that may hamper achievement of targets and quality standards and assessing business risks associated with change.
- To continually update and review the Res Wg Eagles SharePoint site and review the utility of developing technology to support Eagles outputs.
- Provide ad-hoc cover for other team members including, but not limited to, the Res Wg Eagles Admin Team, ensuring a handover of tasks on departure and return.
- Filing and archiving of all relevant documents in accordance with current MOD policies.
- Act as a first point of contact for general administration support as and when required. This may involve chasing up outstanding information and updating nominal roll details during busy periods.
- Ensure and respect all other team members for their particular role and duties and understand the Res Wg Eagles Admin Teams common set of goals and how to enhance the overall result with your contribution.
- Support personnel and staff throughout RAR when required or tasked to by OC Res Wg or 2IC Res Wg.
Person specification
You will have good communication skills and experience utilising the Microsoft Office 365 Package including MS Teams, SharePoint, Word, Excel, Skype, PowerPoint and Outlook.
We would welcome those with an interest and desire to understand and undertake further learning and development in the digital and application world.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
- Leadership
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Things you need to know
Selection process details
Sift of applications week commencing 11 November 2024.
Interviews to be arranged week commencing 18 November 2024.
At sift, you will be assessed against the following Success Profiles Behaviours;
- Leadership
- Making Effective Decisions
At Interview, you will be assessed against the following Success Profiles Behaviours;
- Leadership
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Sqn Ldr Paul Ellis or Flt Lt Hattie Haywood
- Email : paul.ellis113@mod.gov.uk
Recruitment team
- Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
info@csc.gov.uk.
