Custody Compliance and Serious Incident Review Capability Senior Team Leader
Home Office
Apply before 11:55 pm on Tuesday 24th September 2024
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About the job
Job summary
Job description
The National Command and Control Unit (NCCU) is the IE 24/7 first point of contact for our main customer, all UK Police Forces. NCCU support the IE wider priorities by identifying immigration offenders encountered by the Police either frontline, through investigations and from within custody and referring them to Immigration Compliance Enforcement (ICE) teams and Criminal and Financial Investigations (CFI) teams for further action. NCCU also act as the first point of contact for all Clandestine events as well as being the IE Communication Hub. NCCU identifies incidents of a serious and high-profile nature and provides expert coordination and support to the management of these incidents.
The Custody Compliance and Serious Incident Team are a newly formed team who will be dealing with extremely high-profile work streams. Increasing referrals from Police Forces across the UK into NCCU and therefore the wider Immigration Enforcement by a variety of methods. These will range from deep dive analysis, progressing of performance packs, best practice sharing and training development for UK forces in conjunction with significant stakeholder engagement with UK Policing, ACRO, international criminality and Police national database partners, and working closely with NCCU and a variety of colleagues across Migration and Borders. The team will also be responsible for oversight of the Serious Incident Notification review capability in place across Migration and Borders, ensuring a robust lessons learned process remain in place and the Home Office responds effectively.
The successful applicant will report to the Custody Compliance and Serious Incident Team Lead working effectively and at pace to support the Serious Incident Notification (SIN) review capability and increasing referrals from UK Policing Custody teams into NCCU. They will play a key role in liaising with UK Policing at the appropriate levels to increase custody compliance, thinking innovatively and have excellent communication skills, often to persuade and influence and understanding the bigger Migration and Border picture and the complexities linked to serious incident capability.
Working Pattern
This role is suitable for part-time working hours, with a minimum requirement to work 30 hours per week.
Key Responsibilities
- Working independently and be an integral part of a small team, whilst maintaining focus working towards challenging goals. These include but are not limited to increasing custody compliance referrals and ensuring the serious incident review process delivers for Migration and Borders
- Understanding the cross-cutting nature of the team and balance the needs, processes and targets of various other business areas, and external partners to achieve our goals
- Responding flexibly and proactively to business demands. Work with minimal supervision and be confident in communicating and influencing others to achieve the overall aims of the team
- Co-ordinating and having oversight of performance reports on the Serious Incident review capability within Migration and Borders, and all of the UK Police Forces
- Preparing presentations on a variety of forms of data for IE senior leaders and external partners
- Acting as cover for the team lead during periods of absence
- Processing, analysing and evaluating information and data sets in relation to custody compliance and Serious Incidents
- Willing to travel UK wide to deliver training and to present to senior leaders within and outside of the Home Office
Person specification
Essential criteria
- Experience of engagement at a strategic level including creating and maintaining strong working relationships with partners
- Experience of working in a fast-paced environment that requires the ability to multi-task and change focus at short notice
- Experience of creating performance metrics. With an ability to draw trends and themes from data
- Organised, reliable and results driven
- Can think innovatively and strategically, with an ability to see the bigger picture
Desirable criteria
- A strong understanding of Migration and Borders teams and their processes
- Knowledge of Home Office Immigration systems and general understanding of case working functions
- Knowledge of UK Policing processes and computer systems (Custody, investigation, PNC and PND)
- An understanding of quality assurance processes, how to develop plans and strategies
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Changing and Improving
- Leadership
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
Benefits
In addition to your salary, a career with the Home Office offers a range of benefits, including:
- A Civil Service pension with an employer contribution of 28.97%.
- In-year reward scheme for one-off or sustained exceptional personal or team achievements.
- 25 days annual leave on appointment, rising with service to 30 days.
- Eight days of public holidays, plus one additional privilege day.
See more of our benefits on our careers website.
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.
- Application – by 24th September 2024
As part of the application process, you will be asked to complete:
- Personal Statement (maximum 1000 words).
- Evidence of the Behaviour Communicating & Influencing (maximum of 250 words per Behaviour).
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.
For guidance and information on how to construct your application (Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.
- Sift – week commencing 23rd September 2024
The sift will be held on the Personal Statement and Behaviour Communicating & Influencing.
Should a high volume of applications be received, the sift will be conducted only on the Personal Statement.
The Personal Statement will be scored for all candidates. Those candidates who achieve the minimum pass score for the Personal Statement will progress to a further sift where the Behaviour Communicating & Influencing will be scored. These candidates will receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the Personal Statement will not have their Behaviour scored and will only receive a sift score for the Personal Statement.
3. Interview – week commencing 14th October 2024
If you are successful at sift stage, you will be invited to an interview that will be:
- Behaviours (as listed in the job advert) and Strength based questions.
Presentation
In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation will be assessed against 'Behaviours' on the 'Success Profiles' and will be specifically assessed against the Behaviour Changing & Improving. The presentation question/scenario will be disclosed closer to the interviews.
The interview will take place at Manchester – Soapworks.
Reserve List
A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.
Candidates judged to be a near miss at interview may be offered a post at the grade below the one advertised without the need to go through a further selection process, providing the role has the same Success Profiles elements and essential skills. There is no guarantee that further such vacancies will arise.
Appearance and Standards
This is a uniformed post and as such requires the highest standards. Further information on this and policies regarding tattoos can be found on our website.
Additional Security Checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.
Further information
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up. For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
Visa sponsorship
We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre
- Email : HORCCampaignTeamIE@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
