DIO - Performance Reporting Manager

Ministry of Defence

Apply before 11:55 pm on Thursday 26th September 2024

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Details

Reference number

367952

Salary

£43,080

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

MOD - Defence Infrastructure Organisation - DST delivers the intent of the Chief Operating Officer (COO) across DIO’s customer delivery organisation. The DST has three core areas of intent which are: - To provide a coherent understanding of risk and performance across the business and the estate

Type of role

Business Management and Improvement

Working pattern

Flexible working, Full-time, Job share

Location

Whittington-Staffordshire, Wyton-Cambridgeshire

About the job

Job summary

How do we make sure our customers know where to turn to for the key datasets that better inform their work? How might we remove the data distractions, so we are focusing on that data which tells customers the most current and focused picture about their work?

Reporting to the Assistant Head of Performance and Reporting, the role sits within the DIO's Chief Operating Officer's wider team, contributing to the DIO Customer Delivery Committee and supports other DIO Boards and Committees so accuracy, agility and quality of management information required for reporting is key within the Team. We have developed strong working relationships with team members within DIO and our TLB customers, to best serve the needs they have from data and evidence, and to help them navigate and utilise the data now available to them.

The areas of work you could be involved in include shaping the design of dashboards, exploring customer requirements and working with the Reporting and Data Working Group to support good quality data sharing and use and readiness to take on new or changing work.

We are looking for someone who can:

look at data through different lenses
help us gain a clearer picture of productivity and other key data themes
identify where greater meaning can be gained from linking different datasets together
Have a keen eye for process
can look at the measures we can use organisationally and in our contracts to best drive all involved to deliver the best for customers.

The digital work-stream success is needed to achieve an improved infrastructure service to our customers to help maintain, sustain, change, and operate the Defence Estate. This will help to ensure that DIO remains safe and legal by improving risk communication. Having an improved understanding of risks that define and evidence how we operate as a safe place will improve decision making and assist DIOs work towards a sustainable future.

This position is advertised at 37 hours per week.

Job description

Support clear and consistent reporting through existing systems and methods, work with the business to ensure tools meet the need 40%

1. You will help to bridge the gap between the technical and non-technical audiences; You can communicate effectively with technical and non-technical stakeholders. You can facilitate discussions within a multidisciplinary team.

2. Support the work of the Future Defence Infrastructure Services (FDIS) reporting work-streams.

3. Co-ordinating activities in relation to the Reporting Working Group; balancing and analysing data.

4. Facilitate the provision of timely and accurate management information and data to support informed and timely decisions.

5. Ensure data assurance is undertaken and work to drive consistent data provision that conforms to requirements

Collaborate with wider DST teams and the DIO business to provide data and reporting related support 30%

1. Work collaboratively with allocated business area teams to identify improvement opportunities in reporting, including ensuring headlines reach the most appropriate audience and area of responsibility

2. Work with key areas of the business to support reporting consistency and enable a soft transition where contract changes occur

3. Create and lead a positive, collaborative, and proactive working relationship with stakeholders in an inclusive manner.

Contribute to the shaping of measures to ensure meaningful headlines are highlighted and inform the business 15%

1. Support development of performance and impact measurement frameworks - indicators, goals, user needs and benefits - and analyse the performance of a service or product against these, adapting your approach and framework appropriately and in line with any changes.

2. Be a part of developing new measurements and approaches

3. Problem definition and shaping. You can work within a strategic context and communicate how activities meet strategic goals / emerging needs.

Line Management 10%

1. No current line management associated with the post, though you should be able to take on line management responsibilities and supervisory support should the work and team require it.

2. The 10% time allocated is currently utilised in business partnering and up-skilling colleagues in other teams

Personal Development 5%

· Gain a rounded knowledge of the data topics feeding through processes to support data quality efforts and business relevance

Person specification

Essential

· Experience collaborating with technical SMEs to develop or enhance digital solutions / platforms (that enhance data exploitation).

· Ability to network and engage a diverse range of stakeholders into data effort and action

· Data literacy, confidence in handling large sets of data

· Advanced use of Excel

· Experience of use of PowerBI in dashboard creation

· Experience of data verification and cleanse

· Experience in examining and interpreting large sets of data - include extracting and processing information to find patterns and trends, using technology to analyse data

· Knowledge or basic understanding / experience of Microsoft Office 365 services – such as SharePoint, OneDrive and Office Group

Desirable

· Writing project documentation such as Project Initiation Documentation and outline Business Cases.

· Pro-active collaboration with a diverse range of stakeholders across Defence and its partners to ensure identification of key stakeholders and ensuring all relevant stakeholders have been engaged.

· Support the planning and monitoring of projects using recognised project governance and reporting / planning tools

· Work collaboratively with internal and external stakeholders to clear blockers or raising issues where appropriate.

· Facilitate project workshops / meetings, with documented outputs, actions and reviews to inform the project plan.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Communicating and Influencing
Changing and Improving
Seeing the Big Picture
Working Together

We only ask for evidence of these behaviours on your application form:

Communicating and Influencing
Changing and Improving
Working Together

Benefits

Alongside your salary of £43,080, Ministry of Defence contributes £12,480 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
A Civil Service pension with an average employer contribution of 28.9%
Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Sifting will be undertaken w/c 23rd September. Candidates who are shortlisted will be invited to an interview, completed on Teams video call w/c 7th October.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (750)

At sift, you will be assessed against the following Success Profiles Behaviours

Communicating and Influencing
Changing and Improving
Working Together

At interview, you will be assessed against the following Success Profiles Behaviours

Leadership
Communicating and influencing
Changing and improving
Seeing the big picture
Working together

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Jo Green
Email : joanne.green237@mod.gov.uk

Recruitment team

Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email:
info@csc.gov.uk.