SFO & Complaints Reviewing Manager (Senior Probation Officer)( Ref : 91395 )

HM Prison & Probation Service

Apply before 11:55 pm on Friday 15th November 2024

 

Details

Reference number

374105

Salary

£44,100 - £46,000
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Other
NPS Pay Band 5 National

Contract type

Permanent

Type of role

Operational Delivery

Working pattern

Full-time, Part-time

Number of jobs available

1

Contents

NMS Stoney Lane Probation Office Sunderland, SR5 2JB, NMS Unit 8 Waverly Market Dock, NE33 1LE, NMS Units 1 And 5 Swan House, NE8 1BQ, NMS Victoria House, NE4 7YJ, NMS Wear House, DH1 1TH, NMS Wetherby House, TS18 2SL, NPS 156 BOROUGH ROAD MIDDLESBROUGH, TS1 2EJ, NPS 160 ALBERT ROAD MIDDLESBROUGH, TS1 2PZ, NPS 9 CORPORATION ROAD DARLINGTON, DL3 6TH, NPS Durham City Probation Durham, NPS DURHAM HOUSE PETERLEE, SR8 1BS, NPS GREENWELL ROAD NEWTON ALCLIFFE, DL5 4DH, NPS GROUND FLOOR ADVANCE HOUSE THORNABY STOCKTON-ON-TEES, TS17 This position is based at 6QX, NPS MOWLAM HOUSE MIDDLESBROUGH, TS6 6DF, NPS SECRETAN WAY SOUTH SHIELDS, NE33 1HG, NPS SOUTH VIEW ASHINGTON, NE63 0RY, NPS WARWICK STREET GATESHEAD, NE8 1PZ

Job summary

Please refer to Job Description

Job description

This is a permanent position for a Reviewing Manager in the Serious Further Offences and Complaints Team with the North East Performance & Quality Team. The successful candidate will undertake investigations and reviews of SFOs, Complaints and IMRs within the Region. 

Our Serious Further Offence and Complaints Team forms part of the wider Performance & Quality Team for the North East Probation Service. It consists of Reviewing Managers who undertake investigations into Serious Further Offences and Complaints, in addition to undertaking other investigations, such as Individual Management Reviews (IMR) which form part of Serious Case Reviews and/or Domestic Homicide Reviews. The successful candidate will be line managed by the Head of SFOs & Complaints

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band 

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course.

Overview of the job        

This is a management role within the National Probation Service (NPS).

The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit.

Summary            

The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required

Responsibilities, Activities & Duties          

Senior Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.

  • To provide effective management and leadership to the team
  • To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
  • To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims
  • To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
  • To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
  • To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
  • To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
  • To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
  • To promote a culture of innovation and continuous improvement to service delivery
  • To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits
  • In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
  • To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
  • To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
  • To undertake specific areas of responsibility as delegated by the Head of Operational Function.
  • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
  • Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
  • To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

Technical Requirements 

qualification in one of the following areas:

- Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.

- Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:

Diploma in Probation Studies

Diploma in Social Work (with Probation Option)

CQSW (with Probation Option)

A

Person specification

Please refer to Job Description

Qualifications

A qualification in one of the following areas:
- Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
- Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
Diploma in Probation Studies
Diploma in Social Work (with Probation Option)
CQSW (with Probation Option)

Behaviours

We'll assess you against these behaviours during the selection process:

  • Developing Self and Others
  • Making Effective Decisions
  • Delivering at Pace
  • Communicating and Influencing
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • Please refer to Job Description
Alongside your salary of £44,100, HM Prison & Probation Service contributes £12,775 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance



For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
  • Telephone : 0845 241 5358

Recruitment team

  • Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

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