DIO - Ministry of Defence Guard Service - Communications and Engagement Officer
Ministry of Defence
Apply before 11:55 pm on Wednesday 25th September 2024
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About the job
Job summary
Do you want a career where you can make a real difference? Join the Ministry of Defence Guard Service (MGS) to protect Defence from threats such as crime, terrorism, espionage, and sabotage by providing the highest quality of security services through professionalism, excellence, and trust.The MGS are recruiting
for an Engagement and Communications Officer!
This role will support the Communications and Engagement Manager to develop and implement our targeted engagement and communications plan; shaping creative, effective communications for our people, from senior leaders to front line staff and sourcing stories of interest to publish to the wider workforce and external audiences.
This position is advertised at 37 hours per week.
Job description
The Ministry of Defence Guard Service (MGS) provides high quality security services at over 170 MOD sites across the United Kingdom. The MGS has guarded the Defence Estate for over 30 years including high profile locations such as MOD Main Building in London, Whitehall and His Majesty’s Naval Bases at Portsmouth, Devonport, and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the Defence estate and personnel from crime, terrorism, espionage, and sabotage threats.
The MGS has over 2,700 employees and is part of the Defence Infrastructure Organisation (DIO). MGS Security Officers are often the first point of contact for employees, visitors and contractors on sites and we pride ourselves on our professional, customer-focused culture. Behind our operational workforce is a range of head office roles which support our security professionals to develop and execute the organisations strategy, managing its budget and resources, leading, and developing our staff, maintaining relationships with stakeholders, monitoring and evaluating our performance and identifying new opportunities.
All are working towards our Vision to be recognised as an outstanding provider of security services and our five Values underpinning this Vision include:
- Integrity – Always do the right thing. Respect yourself and others. Treat people fairly.
- Vigilance and Preparedness – Keep careful watch for risks and incidents. Be ready to act.
- Professionalism – Know the job thoroughly. Seek continuous improvement. Maintain high standards.
- Helpfulness - Always be ready to assist people. Leave a lasting positive impression.
- Teamwork – Working with colleagues who are collaborative, respectful, open and trustworthy, who are passionate about excellence and protecting Defence.
There are plenty of opportunities for development, access to funded professional qualifications and specialist training. We are a growing organisation with opportunities to progress your security careers and if you align with our Values, we’d love to hear from you!
This role will support the Engagement and Communications Manager to develop and implement our targeted engagement and communications plan. This exciting and varied role will enable you to shape creative, effective communications for our people from senior leaders to front line staff, source stories of interest to publish to the wider workforce, develop marketing material for internal and external audiences and event planning. We are looking for someone who has excellent people skills, an ability to write engaging, informative and relevant articles, hard-working with a desire to learn and develop and someone who relishes a fast-paced working environment.
The ideal candidate will have a high standard of written and verbal communication skills with the ability to tailor content to a range of different audiences, alongside excellent grammar and proof reading skills. Experience of managing websites, blogs and social media would also be beneficial. A solid understanding of Microsoft SharePoint, Sway and Teams would be an advantage, as well as a working knowledge of using the Adobe Creative Suit Systems including Photoshop, Premier Pro and InDesign.
We offer a diverse, rewarding and exciting role with a positive and inclusive working environment. You will join friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent Customer Service to our users.
Person specification
- Oversee day-to-day implementation of the MGS communication campaigns, in line with the OASIS model
- Engage with appropriate stakeholders and MGS local Engagement Coordinators
- Have experience of campaign planning and evaluation using the OASIS model
- Deliver cultural change through diversity and inclusion
- Be willing to work proactively across a range of projectsSupport colleagues to prioritise, nurture and build stakeholder relationships that expand the MGS' impact and influence.
Travel Requirements
Some irregular travel to MGS sites to support comms and engagement outputs will be expected.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Making Effective Decisions
- Working Together
Benefits
We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people, they will be passionate about delivering great things for our customers.
The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:
- A Civil Service pension with an average employer contribution of 28.97%.
- A generous annual leave allowance.
- Ability to roll over up to 10 days annual leave per year.
- Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments.
- Special Paid Leave for volunteering up to 6 days a year.
- Enhanced maternity, paternity, and adoption leave.
- Employee Assistance Programme to support your wellbeing.
- Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and Cafeterias and Shops.
- Blue Light and Defence Discount Cards
Learning & Development
- Professional and Personal Development of skills.
- Access to thousands of training courses through Civil Service Learning and Defence Learning Environment.
- Ability to obtain industry recognised qualifications supported by MGS.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Things you need to know
Selection process details
At application stage you will be assessed against the following:
Candidates will be required to provide CV details to include job history and previous skills and experience.
Candidates will be required to provide a statement of suitability. (Word count: 500)
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Behaviours:
- Making Effective Decisions
- Working Together
At interview stage you will be assessed against the following:
Behaviours:
- Communicating and Influencing
- Seeing the Big Picture
- Communicating and Influencing
Application sifting is scheduled to take place on week commencing Date 30/09/2024.
Interviews are due to take place via Microsoft Teams and will be conducted week commencing Date 07/10/2024.
We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : MGS-Recruitment Hub
- Email : MGS-RH@mod.gov.uk
Recruitment team
- Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
info@csc.gov.uk.
