Commercial Contract Management Lead
Government Commercial Function
Apply before 11:55 pm on Sunday 17th November 2024
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About the job
Job summary
Thank you for your interest in this role.
We are looking to recruit an experienced contract management specialist who will lead and deliver post-signature contract management for a range of contracts and services in our IT category. This is an exciting and challenging role at a senior level, with a key part to play in supporting HMRC as it progresses its strategy to disaggregate and diversify its supplier landscape.
The contract management function is mature and respected, yet is always looking to improve ways of working, embed best practice and support HMRC with building commercial acumen across the business.
We can offer both an interesting and challenging role alongside outstanding development opportunities within both HMRC and the wider Government Commercial Function.
We look forward to receiving your completed application.
Job description
Reporting to the Assistant Commercial Director, ensure suppliers and contracts are managed proactively to reduce risk and maximise value by:
- Being accountable for effective commercial contract management (both by managing contracts directly and by managing a team of contract management professionals) of a number of assigned contracts, typically tier 1 and 2 (gold and silver) to deliver in-contract benefits/savings, manage risk and ensure quality of service
- Leading on in-life negotiations (including contract variations/extensions) to deliver business objectives and improve value/risk transfer
- Building and maintaining key stakeholder relationships
- Working closely with the IT Strategic Supplier Relationship Management (SSRM) team
- Employing best practice contract management strategies to protect HMRC from supplier failure and reputational damage.
Contribute to the effective running of the Commercial Contract Management (CCM) team by:
- Leading a team of contract management professionals to manage a portfolio of contracts in accordance with HMRC and Cabinet Office best practice
- Working with and supporting peers across CCM to share and improve best practice approaches to contract management
- Maintaining effective relationships with colleagues across Commercial, particularly in the Pre-award team, to ensure full and effective management across the contract lifecycle including CCM involvement in developing contracts and sourcing, through contract handover and sharing lessons learned at contract end.
Leading and developing our people by:
- Leading and motivating a team, setting clear direction and support to maximise quality and productivity and supporting personal and career development
- Managing performance and attendance, recognising achievement while addressing unsatisfactory performance, attendance and behaviours
- Ensuring equality and diversity standards and employee wellbeing are championed within the team.
Locations:
The successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. When selecting your location listed in this job advert please be aware that this will be your contractual base location with a requirement to spend a minimum of 60% of your working time in this organisational workplace.
Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance.
This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.
Person specification
- Maintain, operate and assure standard contract management policies, processes and systems which align to HMRC and GCO best practice are carried out
- Develop the team contract management plans to implement CCM strategies to maximise VFM and manage risk
- Ensure all contract management activities are carried out to the required frequency and depth, depending on contract segmentation (e.g. tracking contract compliance, contract change control, open book reviews, due diligence checks etc.)
- Work with key stakeholders to support them with developing their business strategies and in planning for timely exit/transition of existing contracts
- Ensure contracts deliver intended and additional benefits, leading continuous improvement, savings and value for money initiatives as appropriate
- Undertake reporting and use of dashboards and key metrics in place for your area, including regular reporting to Cabinet Office and senior leaders
- Act as a key point of escalation to resolve critical contract or supplier issues, providing commercial guidance and support where requested
- Ensure a best practice approach to risk management, providing assurance that risks are identified, addressed and escalated as appropriate. For example, maintaining comprehensive contingency plans with appropriate supply chain mapping
- Ensure and assure supply chain assurance is embedded into working practices
- Support the business and operational contract managers in undertaking supplier performance management i.e. where there is persistent and critical supplier failure, promoting best practice and increasing commercial acumen and awareness
- Work closely with the IT Strategic Supplier Relationship Management team to support and inform strategic supplier relationships, sharing insight and intelligence on the contract-level relationship to inform current or future commercial strategies and utilise senior commercial relationships to support contract strategies and negotiations
- Work with Pre-award (Category and Sourcing) team members to develop and maintain a pipeline of opportunities and anticipate downstream contract expiry dates and ensure early involvement of CCM in specification and contract development.
Technical skills
We'll assess you against these technical skills during the selection process:
- Risk Mindset – Demonstrable ability to identify and analyse commercial risks and develop recommendations for mitigation and controls which take account of political, technical, legal and other challenges
- Manages Complexity– Substantial experience in a leading role, managing complex commercial challenges in a post-contract signature environment, which may include dealing with complex stakeholder relationships & competing/conflicting priorities
- Commercial Focus – Experience of negotiating commercial terms and/or taking a robust commercial position with suppliers, e.g where the contract is silent or conflicted, in order to drive value for money and protect the customer’s interests
- Resilient – The ability to challenge senior stakeholder decisions, work under pressure, and deliver multiple projects within agreed timescales
- Contract and Supply Management- Substantial experience of implementing contract management strategies and processes for complex, strategic contracts in order to deliver intended benefits, mitigate risk and ensure provision of a quality service
Benefits
As a valued employee of the Government Commercial Organisation (GCO), you will have access to all the benefits the centre has to offer; including flexible working, generous benefits, Career Coaches, Mentors, L&D, a Commercial College, active talent management and, most importantly, access to commercial projects that will far exceed the scale and complexity on offer elsewhere in the UK.
For existing Civil Servants: For full details of the impact on any move across the civil service on your existing terms and conditions, please read the candidate pack. Please note that any move across the Civil Service may have implications on your ability to continue to claim childcare vouchers.
Things you need to know
Selection process details
Please be advised that the Virtual ADC is taking place on the 2nd and 3rd of December and will require a full day's attendance.
If you are invited to attend a virtual ADC, but for any reason are unable to meet the date outlined then please get in touch with the team at commercialresourcinghub@cabinetoffice.gov.uk as soon as possible. The ADC is booked and paid for in advance by departments, therefore it is only in certain circumstances we are able to accommodate alternative dates.
Details of schemes available are attached in the advert.
For full details of our process, and a likely timeline, please read the explanation provided in the attached candidate pack.
Throughout our selection process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria for the role which are detailed in the attached Candidate Pack.
Your application will be reviewed by a panel and should you be successful at sift we will invite you to attend a Virtual commercial Assessment and Development Centre (VADC). The panel will review results of the VADC and determine which candidates will go through to a subsequent final panel interview.
IMPORTANT: If you do not receive an acknowledgement of your application within 2 working days please contact: commercialresourcinghub@cabinetoffice.gov.uk
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Ashlene Doherty
- Email : commercialresourcinghub@cabinetoffice.gov.uk
Recruitment team
- Email : commercialresourcinghub@cabinetoffice.gov.uk
Further information
