Assessment Analyst - Fixed Term Contract until 31/03/2026
Independent Office for Police Conduct
Apply before 11:55 pm on Friday 27th September 2024
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About the job
Job summary
Job description
The Assessment Function is organised into teams comprising of Senior Assessment Managers and Assessment Analysts. The team works as part of the wider assessments function, which includes administration support for the IOPC and the Customer Contact Centre, which provides advice and guidance to complainants, appropriate authorities and other stakeholders. It is often the first contact the public and other agencies have with the IOPC, therefore it is important to ensure those parties are provided an appropriate level of service.
Appropriate Authorities have a legal obligation to refer certain matters to the IOPC, regardless of if a complaint is made. Assessment Analysts review the information provided and make a recommendation to the Senior Assessment Manager with regards to the mode of investigation. This recommendation may also include proposing relevant lines of enquiry.
Assessment Analysts may also make decisions on discontinuance applications from Appropriate Authorities and make recommendations on withdrawal cases whereby the Appropriate Authority has been contacted by a complainant who no longer wants to proceed with their recorded complaint or the investigation. When considering referrals, discontinuance applications, appeals and withdrawals, information may be received through correspondence, via telephone, e-mail, or through interviews with individuals who approach the organisation directly.
Assessment Analysts also provide practical advice and guidance to Appropriate Authorities. All team members will be required to exercise discretion in the course of carrying out these functions.
Person specification
Exerience
- Experience of working in an environment where a high level of oral and written communication is required.
- Experience of dealing with public/people.
- Evidence of well-developed critical thinking skills, a capacity to conduct enquiries, obtain information and to use sound judgement to reach conclusions.
- Computer literacy is essential.
- Successful candidates will be expected to undertake appropriate training and development
Benefits
- 27.5 days paid annual leave (increasing with service to 32.5 days)
- Options to carry over, buy or sell annual leave
- Civil Service pension
- Civil Service maternity leave package
- PAM employee assistance programme
- Access to Civil Service Sports Council (CSSC) membership
- Cycle to work scheme
- Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
- Car Leasing Scheme
- Staff networks focused on each of the protected characteristics – run for staff, by staff: Enable Network, Welsh Network, Pride and LGBTQI+ Network, Sex and Family Network, Race, Religion and Belief Network
- Learning and development tailored to your role
- An environment with flexible working options A culture encouraging inclusion and diversity behaviours
Things you need to know
Selection process details
We'll assess you against these Level 1 behaviours during the selection process:
- Making effective decisions
- Managing a quality service
This vacancy is using Success Profiles, to find out more, please click here.
Throughout the recruitment process we will also assess your Experience, Strengths and Values. As part of the application process, you will be asked to complete one experience and two behavioural sift questions based on the essential criteria. Behaviours assessed at all stages will be conirmed to canddiates shortlisted to assessment.
Anticipated assessment and interview dates will be from Week commencing 7th October 2024 and onwards
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Nikki O'Connor
- Email : recruitment@policeconduct.gov.uk
Recruitment team
- Email : recruitment@policeconduct.gov.uk